The Global Small Business Blog

OCTOBER 21, 2024

©iStock/Nuthawut Somsuk What's affecting me, my clients, my colleagues and other global small business owners: Making the case for international expansion. How businesses can overcome barriers to international expansion. Quote of the week: "Development isn’t charity. It’s one of the smartest investments we can make in our shared future – in our security and our prosperity.” – President Barack Obama Walmart bets on international business to drive growth in China and Mexico.

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Globalization Partners

OCTOBER 22, 2024

Contractors provide quick access to specialized skills, allowing companies to enter new markets more efficiently without the challenges of hiring full-time employees. India, with its many English-speaking and highly skilled professionals, has one of the world's highest labor force participation rates, making it a popular choice for hiring contractors.

Efficiency 98

Efficiency Marketing 98

Aspirant

OCTOBER 23, 2024

Ask most leaders about the key ingredients for a successful corporate initiative, and you'll often hear about the importance of clear vision, detailed planning , committed sponsorship, and ample resources. Some might even mention effective communication and change management. But it’s rare—if ever—to hear them include governance structure as a critical element of success.

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Government Management 59

Zinnov

OCTOBER 22, 2024

The Global Capability Center (GCC) ecosystem in India is experiencing a renaissance reminiscent of the Y2K moment. Over the past decade, GCCs have evolved into driving strategic value for HQ and elevated India’s status as the “GCC Capital of the World.” With over 1,700+ GCCs in India, the country has become a powerhouse of innovation, significantly contributing to the country’s economic growth and providing high-quality employment opportunities.

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Government Research Collaborations Service 69

Speaker: Jennifer Hill

Payroll compliance is a cornerstone of business success, yet for small and midsize businesses, it’s becoming increasingly challenging to navigate the ever-evolving landscape of federal, state, and local regulations. Mistakes can lead to costly penalties and operational disruptions, making it essential to adopt advanced solutions that ensure accuracy and efficiency.

Payroll

The Global Small Business Blog

OCTOBER 24, 2024

©iStock/AlexLMX Movement and emotions are inextricably linked to music, as well as musical rhythms to people. But if music is the "universal language of mankind," does that mean we all respond to it in the same way? A Finnish study reveals that people from different cultures have the same bodily sensations when listening to the same music. Do you know the reasons why this phenomenon occurs?

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Redial

OCTOBER 23, 2024

Redial BPO plays a crucial role in driving economic growth in Tijuana, Mexicali, and Johannesburg through job creation, skills development, and local business support. Job Creation and Economic Growth In Tijuana and Mexicali, Redial provides thousands of jobs in customer service, technical support, and back-office operations. These positions offer competitive wages, allowing employees to reinvest in the local economy by spending on housing, food, and other services.

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BPO Jobbing Global Outsourcing Retail 130

Perficient Digital Transformation

OCTOBER 25, 2024

As new technologies become available within the digital space, businesses must adapt quickly by modernizing their legacy systems and harnessing the power of the cloud to stay competitive. Forrester’s 2024 report recognizes 42 notable providers– and we’re proud to announce that Perficient is among them. We believe our inclusion in Forrester’s Application Modernization and Multicloud Managed Services Landscape, Q4 2024 reflects our commitment to evolving enterprise applications and managing multic

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Managed Services Management Service Reduced Costs 64

The Global Small Business Blog

OCTOBER 23, 2024

©iStock/Yellow duck Successful small business owners know how to master the transition from local to global. Why are so many jumping on the global bandwagon? Because it offers tremendous growth. Here are 10 reasons to prove it.

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inDinero

OCTOBER 22, 2024

You may have heard that Nevada LLC taxes are favorable to business owners. This is true if you plan to do business there, but keep in mind it’s rarely advantageous for out-of-state businesses to incorporate somewhere other than their home state; taxes accrue where you do business, not where you incorporate. In this article, we’ll cover everything you need to know about Nevada LLC taxes, from pass-through treatment to self-employment, sales, and payroll taxes.

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Payroll Sales Government Insurance 96

Everest Group

OCTOBER 19, 2024

Cybersecurity Services PEAK Matrix® Assessment – Europe Due to the region’s diverse cultural, linguistic, and regulatory landscape, European enterprises face unique cybersecurity demands, requiring customized solutions from providers. The region’s data security and governance laws are rapidly tightening, especially with generative AI’s growing popularity.

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Cybersecurity Service Insurance Regulations 52

Advertiser: ZoomInfo

Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.

Sales

Perficient Digital Transformation

OCTOBER 23, 2024

Promote User Control and Customization: Empowering Patients in Healthcare Continuing our series on auditory disabilities in healthcare, we turn our attention to the importance of promoting user control and customization. This principle empowers patients by giving them greater control over their healthcare experience, ensuring that their unique needs and preferences are met.

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Design Healthcare 52

The Global Small Business Blog

OCTOBER 19, 2024

©2024 Laurel J. Delaney. All rights reserved. “The sky is the daily bread of the eyes.

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Wirtek

OCTOBER 25, 2024

Reliable network performance is a cornerstone of customer satisfaction in the telecommunications industry

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IT Outsourcing Outsourcing 52

CGS Inc

OCTOBER 25, 2024

10/25/2024 Cathy Jooste shares her insights with Nearshore Americas on the need for innovative engagement strategies in remote work environments, noting that flexibility and inclusion are essential for attracting and retaining talent in nearshore operations.

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Advertiser: Paycor

The HR industry is changing. Did you know… 1. There will be 4M more jobs than workers by 2033 ( BLS ). 2. For 84% of workers, flexibility is a top priority ( FlexJobs ). 3. 75% of employees have used AI at work ( CFO.com ). It’s time to meet the moment! Use Paycor’s guide to design a blueprint for success.

Flexibility

Perficient Digital Transformation

OCTOBER 25, 2024

Continuing our series on ensuring accessibility in healthcare, the implementation of visual alerts is crucial. For patients with auditory disabilities, visual alerts provide an essential means of receiving important information. Here are some practical tips to effectively incorporate visual alerts in healthcare settings. The Importance of Visual Alerts Visual alerts ensure that critical information and notifications are accessible to all patients, including those who may not be able to hear audi

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Design Healthcare 52

Everest Group

OCTOBER 24, 2024

Explore #PriceMovement report, reveals that deal prices are lagging behind underlying cost changes, creating a gap between rising operational cost

Operational Costs 52

Operational Costs Marketing 52

Wirtek

OCTOBER 25, 2024

The wireless industry faces significant security challenges, including combating SIM swapping and port-out fraud and ensuring compliance with national security standards.

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Premier BPO

OCTOBER 23, 2024

Harnessing and leveraging data effectively is crucial for making informed decisions, driving innovation, and gaining a competitive edge. Companies that heavily rely on data and make informed decisions are increasing profits by 93%, boosting sales by 82%, and improving the speed of sales growth by 112%. 1 However, the growing complexity of data ecosystems, with multiple sources, formats, and technologies, presents significant challenges in aggregating and understanding this valuable asset.

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Co-Sourcing Streamline Operations Government Analytics 52

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Are you helping your people proactively plan for retirement? How are you prioritizing the mental health of your HR team? These are a few of the questions that HR professionals are seeking answers to today. Luckily, Gallagher’s consultants came together with four robust articles (and one infographic) that help address these pain points and provide you with proactive planning tips to help you simplify, personalize and create flexibility in your benefits offerings to help ensure your people thrive

Flexibility

Blue Ocean

OCTOBER 21, 2024

Too tired to read? Listen to the audio via our podcast here: One negative customer experience may seem like a drop in the ocean of all your shopper interactions, but its never that simple. Consider these statistics from a recent survey from CX expert Shep Hyken: After experiencing poor customer service: 79% would switch to a competitor with better service 72% felt anger toward the company or brand 56% would leave a negative rating 45% would write a negative review According to McKinsey , half of

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Customer Service Sales Customer Support Service 52

Everest Group

OCTOBER 22, 2024

Learn why #procurement functions are shifting their operating models due to a renewed focus on driving more strategic value. Also discover the key factors driving the need to focus on the operating model.

Marketing 52

Marketing Sourcing Management Service 52

Intugo

OCTOBER 21, 2024

How to Decide on Global Delivery Centers vs. Local Expansion Under the current conditions of the never-ending evolving business terrain, businesses are examining practices that help alleviate growing workloads and cost-effectively provide their services without sacrificing quality. Global Delivery Centers (GDCs) have appeared in recent years as an answer for organizations hoping to centralize core business functions—such as IT software development—while maintaining expenses low at global reach.

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Service Nearshoring Efficiency Infrastructure Costs 52

Perficient Digital Transformation

OCTOBER 21, 2024

Meet Laura Pareja Pérez, a Senior Project Manager based in Colombia, who has been a valued member of the Perficient family for over eight years. With a diverse background in mechanical engineering, Laura embodies the spirit of innovation and mentorship that drives our company forward. A Day in the Life Laura’s days are anything but ordinary.

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Engineering Collaborations Sales Management 52

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Resource Optimizing

Paysquare

OCTOBER 20, 2024

Introduction of Payroll for Indian Export-Import Firms Payroll outsourcing in India has undergone a remarkable growth in recent years, particularly among businesses in the export-import sector. The growth in this trend is traced to multiple factors that are complicating payroll management in this country, such as regulatory complications, various labor laws, and accuracy in financial reporting.

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Payroll Outsourcing Labor Costs Administrative 52

Everest Group

OCTOBER 21, 2024

Robotic Process Automation (RPA) Products PEAK Matrix® Assessment Organizations are turning to automation to redesign business processes and boost operational efficiency in the face of a global economic slowdown, geopolitical complexities, and ongoing talent shortages. Intelligent automation platforms now drive end-to-end process automation, incorporating new technologies – such as intelligent document processing, process mining, digital interaction intelligence, task mining, API-based automatio

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Robotics Process Automation Automation Efficiency Marketing 52

SPD Load

OCTOBER 21, 2024

E-learning apps are here to stay. They have boomed during a pandemic, and their growth hasn’t stopped since. E-learning apps offer flexibility. The post How to Build an Learning App: A Step-by-Step Guide: Features, Costs, Tips (2024) first appeared on SpdLoad.

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Flexibility 40

Perficient Digital Transformation

OCTOBER 21, 2024

Welcome to Our New Series on Auditory Disabilities in Healthcare We’re excited to introduce our new blog series that delves into the crucial yet often overlooked topic of auditory disabilities in healthcare. Our goal is to shed light on the unique challenges faced by individuals with auditory disabilities and to highlight the importance of inclusive and universal design in healthcare settings.

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Design Healthcare Service 52

Advertiser: ZoomInfo

In today’s ultra-competitive markets, it’s no longer enough to wait for buyers to show obvious signs of interest. Instead, sales teams must be proactive, identifying and acting on nuanced buyer behaviors — often before prospects are fully ready to make a purchase. In this eBook from ZoomInfo & Sell Better, learn 10 actionable ways to use these buyer signals to transform your sales strategy and close deals faster.

Sales

Blue Ocean

OCTOBER 21, 2024

Too tired to read? Listen to the audio via our podcast here: One negative customer experience may seem like a drop in the ocean of all your shopper interactions, but it’s never that simple. Consider these statistics from a recent survey from CX expert Shep Hyken: After experiencing poor customer service: 79% would switch to a competitor with better service 72% felt anger toward the company or brand 56% would leave a negative rating 45% would write a negative review According to McKinsey , half o

Customer Service 52

Customer Service Sales Customer Support Service 52

Everest Group

OCTOBER 21, 2024

Webinar Transforming Clinical Data Management with Clinical Data and Analytics Platforms October 21, 2024 | 11am EDT (NA) / 4pm BST (UK) / 5pm CEST (EU-Central) Join Everest Group Practice Director Nisarg Shah for an interactive webinar where the speakers will discuss real-world challenges, demonstrate the benefits of a centralized data platform, and provide insights into the role of AI in automating clinical trial tasks.

Analytics 52

Analytics Management Automation Efficiency 52

SPD Load

OCTOBER 21, 2024

E-learning apps are here to stay. They have boomed during a pandemic, and their growth hasn’t stopped since. E-learning apps offer flexibility. The post eLearning App Development: Features, Costs, Tips (2024) first appeared on SpdLoad.

Flexibility 40

Flexibility 40

Perficient Digital Transformation

OCTOBER 21, 2024

Welcome to Our New Series on Auditory Disabilities in Healthcare We’re excited to introduce our new blog series that delves into the crucial yet often overlooked topic of auditory disabilities in healthcare. Our goal is to shed light on the unique challenges faced by individuals with auditory disabilities and to highlight the importance of inclusive and universal design in healthcare settings.

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Design Healthcare Service 52

Advertiser: Paycor

In today’s fast-paced business world, effective workforce management (WFM) isn’t just an option—it’s a necessity.

Labor Costs