Offshore India Data Entry
JULY 6, 2021
Most of the business operations are depending on the existing data. This demands the need for accurate data entry. The advancement in machine learning and artificial intelligence had brought in a solution for this difficulty and that is data automation. It enables firms to upload, manage, and process data using automated tools, rather than manual performance.
Automation Anywhere
JULY 5, 2021
The use of automation in customer support is expected to accelerate in the coming years. According to Dimension Research, 72% of customer interactions in 2022 will be through emerging technologies such as Robotic Process Automation (RPA). Phone interactions will drop from 41% to 12%. In light of this forthcoming big change, here are four errors to avoid when automating customer service functions. 1.
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Neeyamo
JULY 9, 2021
The year 2020. The world shut down. Organizations were forced to close their doors. Employees lost their jobs. People lost their lives. Many gave up – except for a handful who were charged with combating this invisible enemy. Amidst all the chaos, like a silver lining, a small fraction of the 7.9 billion still kept the battle going; still kept rooting for the world to test negative.
V-Soft Consulting
JULY 6, 2021
Enterprises are realizing migrating to the cloud is a necessity rather than just another opportunity. The question most organizations face when using the cloud is whether they should use a private cloud, public cloud, or hybrid cloud solution which is a combination of both private cloud and public cloud solutions. To understand hybrid cloud options, it's important to understand what public and private clouds are and how they work.
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Are you helping your people proactively plan for retirement? How are you prioritizing the mental health of your HR team? These are a few of the questions that HR professionals are seeking answers to today. Luckily, Gallagher’s consultants came together with four robust articles (and one infographic) that help address these pain points and provide you with proactive planning tips to help you simplify, personalize and create flexibility in your benefits offerings to help ensure your people thrive
Velocity Global
JULY 6, 2021
DENVER, July 6, 2021 —. Hosted by Velocity Global founder and CEO Ben Wright. Features conversations with forward-thinking business and tech leaders. Debut episode with “Shark Tank’s” Robert Herjavec. “ Forge Ahead ,” a new podcast uniquely focused on the future of work through insights from forward-thinking business leaders, launched today. Hosted by Ben Wright, Velocity Global founder and CEO, “Forge Ahead” explores how the world embraces and overcomes challenges of new ways of working, from r
Automation Anywhere
JULY 6, 2021
The world’s population will reach 9.1 billion by 2050 and to feed the larger population, food production will have to increase by 70%, according to a report from the Food and Agriculture Organization of the United Nations. That puts additional pressure on the agriculture industry, especially the farmers. Already, they’re dealing with domestic and global competition, diminishing resources, rising material and transportation costs, and environmental changes.
Global Sourcing Brief brings together the best content for outsourcing professionals from the widest variety of industry thought leaders.
V-Soft Consulting
JULY 8, 2021
Data management automation is the process of streamlining data management, business operations, and other important tasks across the enterprise. Implementing automation for improved data management not only speeds up business processes and operation handling, but it's also more cost-effective and time-saving. V-Soft Digital worked with one of the largest privately-held third-party benefits administrators and developed a backend data management automation solution for the company.
The Scalers
JULY 8, 2021
CONTENTS 1. Are you struggling to find local talent? 2. Does your existing team display insufficient tech skills? 3. Are you overspending to stay local? 4. Is scaling fast a challenge? 5. Are you wearing too many hats? Why offshore? Building a well-rounded dedicated development team, especially in the West, can be challenging. With a significant shortage of tech talent and sky-high salaries , hiring a local development team is a process that most companies simply don’t look forward to.
Risk Guide
JULY 9, 2021
Season 1, Episode 3: Alexander Larsen continues his conversation with Gregory Irgin in the UAE. In this series of Risk Managers Getting Coffee, we’ll be meeting with seven Risk Managers to gain insight into their risk experiences, areas of expertise and to learn more about risk management in the country they work in. Gregory shares his exciting stories of working in the Middle East and Africa and his views on Risk, Strategy and Audit, whether or not Industry experience is crucial to the ri
Magellan Solutions
JULY 9, 2021
What are the different Philippines call center services and how much can you expect them to be? In today’s digitally disrupted market, traditional revenue sources are becoming more elusive. Furthermore, sustainable growth requires a new operating model. One that’s anchored around the customer and driven by intelligence to deliver exceptional experiences and outcomes.
Advertiser: Paycor
Structured interview questions are a valuable tool for reducing bias in hiring. They help: Ensure all candidates are asked the same questions in the same way Level the playing field so all candidates have a fair chance of being successful Improve credibility, reliability, and validity Download the guide to get the most out of your interview questions!
V-Soft Consulting
JULY 8, 2021
This month's spotlight features Kasey Tyring, a member of the V-Soft marketing team. Anything that you see online and in-person that represents V-Soft, Kasey had a hand in creating. Celebrating her 3rd anniversary at V-Soft, we wanted to get to know Kasey a little better as she shares what she likes to do in her free time and what she likes most about being a part of the V-Soft family.
Velocity Global
JULY 9, 2021
United States employees are leaving their jobs at a record pace. According to new data from the U.S. Department of Labor, 2.7% of U.S. professionals left their jobs in April—up from 1.6% in April of 2020, and the highest rate of turnover since 2000. . Additional data indicates the employment upheaval will continue. More than half (52%) of North American talent plans to look for a new job in 2021, according to the Achievers Workforce Institute’s most recent Employee Engagement & Retention rep
RampRate
JULY 9, 2021
Join us on LinkedIn - Facebook - Twitter - Google Plus. This article originally appeared in Medium and can be found here PERI Finance, a leading DeFi platform of various derivatives and synthetic assets exchange protocol, announced that its PERI token is coming to the public via Gate.io.,leading blockchain assets exchange. IEO(Initial Exchange Offering) will be launched on 10th May, 2021 14:00 UTC.
The Hackett Group
JULY 9, 2021
Business leaders have been counting on technology and digital transformation to accelerate performance improvement. But how high can you reasonably expect the bar to go? Now, we have a clearer idea. In 2021, we incorporated the structural changes associated with technology innovation and digital transformation into our annual benchmarking methodology, creating a new target that we call “digital world class.” Here’s what we found: At the same time they are enabling enterprise tr
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Facing a hiring surge that feels like conducting a complex orchestra? Our guide is your roadmap to harmonious high-volume hiring. In it, you’ll learn: Strategies to maintain quality while hiring at scale The real math behind agency vs. in-house recruiting Secrets to a stellar candidate experience during hiring spikes Resource optimization techniques for stretched TA teams Don't let resource constraints or market pressures derail your hiring goals.
Magellan Solutions
JULY 8, 2021
Why Some US Companies Do Not Hire Philippines Call Center. Global businesses and industries are thinking of expanding to new and exciting opportunities. But there is a certain fear within regarding outsourcing. These fears stem from the basic security concerns that organizations have, and can be mitigated by actually engaging with an outsourcing company.
Metasource
JULY 8, 2021
There are many business process outsourcing (BPO) companies offering numerous services and software solutions to help your company manage documents better and automate processes critical to your business. What criteria should you use when selecting a BPO provider? We suggest you evaluate their outsourcing expertise in three key areas: experience, training and support. 1.
Mattsen Kumar
JULY 8, 2021
Publishing user-generated content is one strategy to increase brand familiarity and trust. Even the most well-known firms rely on user-generated content to achieve top rankings in search engines. However, publishing this content carries a risk: you must ensure that users portray your brand in a positive light. The concept of content moderation enters the picture at this point.
The Hackett Group
JULY 8, 2021
Procurement leaders have been counting on technology and digital transformation to accelerate performance improvement. But how high can you reasonably expect the bar to go? Now, we have a clearer idea. In 2021, we incorporated the structural changes associated with technology innovation and digital transformation into our annual benchmarking methodology, creating a new target that we call “digital world class.” Here’s what we found: In 2021, digital world-class procurement orga
Speaker: Joe Sharpe and James Carlson
Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.
Magellan Solutions
JULY 8, 2021
What does it look like in the shoes of a Pay Per Sale Telemarketing Agent? Pay Per Sale Telemarketing also known as pay for performance sales outsourcing is a popular service among small to midsize businesses, especially in the retail and eCommerce industry. Although PPS Telemarketing is in-demand, only some companies really know what telemarketers do and what’s happening behind phone calls.
Hyland
JULY 7, 2021
We’re committed to continuing to support and invest in all our major content services platforms as far into the future as we can see. The post It’s about the customer — it always has been appeared first on The Hyland Blog.
comeMakeit
JULY 7, 2021
Coordinating distributed and remote working teams is not easy. It has its own benefits and shortcomings too. A rigid manifesto will not work for every situation and every organization. Thankfully, Agile methodology gives us the freedom to stay true to its principles and yet customize its methods for our needs. Though many companies had to adopt remote working because of the pandemic, our teams despite being distributed, were always building Agile software products just the way our clients wanted
ScaleHub
JULY 6, 2021
Scaling your business doesn’t always mean growing from within. Often, the most effective method is to partner with other organizations that are aligned with your industry and methodology, but that can bring special expertise to the table. At ScaleHub, we offer our enterprise customers crowdsourcing solutions uniquely cultivated to meet their needs. That includes utilizing business process outsourcing (BPO) crowds to add greater value to their overall capacity.
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In today's dynamic business environment, HR leaders face immense pressure to optimize costs while maintaining a competitive edge to attract, retain and engage their workforce. Gallagher can help you meet that challenge head-on. Our proprietary data and people analytics platform, Gallagher Drive ® , provides the elevated insights you need to make impactful program decisions that are aligned with your organizational goals and set your strategy up for long-term success.
TMS
JULY 7, 2021
Most people are familiar with or at least have heard of AdTech. But what is MadTech? This term describes the concurrence of online marketing and advertising technologies. The term was first coined back in 2015 by marketer consultant David Raab. He shared a MadTech chart on Twitter, noting that it combined marketing and advertising technology. For example, it brings together the personalized, individual reach of MarTech with the massive data pools of AdTech.
https://www.hcmworks.com/blog
JULY 7, 2021
When it comes to drafting contracts for contingent workers, you have to get it right the first time around. Any unidentified conditions or ill-described project specifications can lead to unmet quality standards by contractors and potential liability as a result of inadequate instruction. Every step of the managed service lifecycle involves paperwork to prevent this, and selecting the right statement of work (SOW) for the right service provided is vital.
comeMakeit
JULY 7, 2021
Agile is often used to refer to a set of practices and methodologies that a business adopts for its software development processes. In today’s digital environment Agile can be broadened to every aspect of the organization. This Business Agility gives any organization the strength to face and overcome not only technical disruptions, but also pandemic induced ones.
Magellan Solutions
JULY 7, 2021
Why invest in an on call after hours answering services ? Magellan Solutions’ after hours call answering service can help you fill the gaps in your client support schedule. Today’s customers expect better. Even if your customers live in your time zone, the internet has created an expectation of 24-hour availability. With our after hours telephone answering services for your office, that’s exactly what they’ll get.
Advertiser: Paycor
HR leaders drowning in paperwork struggle to meet C-suite's strategic expectations. Burnout and high turnover plague the field, with 95% feeling overwhelmed. This guide explores how the right tools can free HR from admin tasks and empower them to become the strategic leaders they’re meant to be.
Provana
JULY 6, 2021
Companies in the credit and collection space have a slew of acronyms to contend with, and each comes with its own set of compliance requirements. To top it all, changes to Consumer Financial Protection Bureau (CFPB) rules and the Fair Credit Reporting Act (FCRA) / e-OSCAR dispute resolution is only making it more challenging for credit and collections organizations.
WebCreek
JULY 6, 2021
Software is a vital component of any business these days. At this point, the question is not whether or not to use software, but what kind of software is best—custom, bespoke software or packaged or off the shelf software. There are plenty of brand name software solutions out there for just about any purpose. Yet in many situations, there remains a stark contrast between the capabilities and performance of custom software vs. off-the-shelf software.
V-Soft Consulting
JULY 6, 2021
Irrespective of the industry, every business deploys various procedures, tools, and strategies to monitor and improve business performance. Various metrics are defined for performance monitoring tools to assess the performance of a business process or function, which can be something like the number of investments, customer satisfaction evaluation, monitoring number of orders placed or clicks in an ad campaign.
Quint
JULY 5, 2021
Quint and OBM Dynamics are pleased to announce their partnership in offering Organizational Behavior Management (OBM) Foundation Level Trainings. Quint has become a Certified Partner of OBM Dynamics to deliver the OBM Foundation training in The Netherlands. Quint recognises OBM as a strong and natural extension of our portfolio. Being Thought Leader in digital transformations, we embrace OBM to ensure leaders and teams in organizations understand the importance of behavior in managing change.
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Can you guess why top-tier companies place such a high emphasis on diversity? Because a successful business mirrors the world around it. Diverse companies create empowering environments and are 35% more likely to financially outperform their peers. This new guide offers strategic insights to build a vibrant, diverse, and innovative workforce. Learn to assess your current workforce, understand demographics, and identify barriers to inclusivity.
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