Sat.May 21, 2022 - Fri.May 27, 2022

article thumbnail

Supply chains: To build resilience, manage proactively

McKinsey and Company

Supply chain upheavals show little sign of abating. Companies can address them by reconsidering outdated, short-term strategies and beginning the hard work of building structural resilience.

article thumbnail

Is the Request for Proposal in Procurement Dead?

Everest Group

Despite its historic success, the Request for Proposal (RFP) in procurement may be dying in today’s fast-moving environment. Alternatives are emerging that deliver greater flexibility and agility, leading to more innovative solutions. But RFPs still have life left to get the best pricing when comparing similar commodity services. To learn the best practices, read on. .

professionals

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

What’s Next For The Booming Retail Media Market

Forrester Digital Transformation

Welcome to the retail media boom. In the past 18 months, dozens of major retailers launched their own retail media networks while established players planned for expansion, self-service marketplaces, and in-house capabilities. And we don’t see this growth slowing anytime soon. In our just-published forecast, we estimate that retail media ad sales in the US […].

Retail 246
article thumbnail

Supply of Chipmaking Equipment Is a Pinch Point for Intel to the Build Out of Capacity

The Global Small Business Blog

©iStock/liorpt Intel CEO Paul Gelsinger said supply of chipmaking equipment is the most important pinch point to the build-out of capacity today. He added that he's urging authorities in the US and Europe, which have each launched their own Chips Act to promote national semiconductor manufacturing, to speed up the legislation. A shortage of advanced equipment to make semiconductors could hold up global expansion plans.

article thumbnail

We’re Here to Help! How to Navigate Your Top HR Priorities

Are you helping your people proactively plan for retirement? How are you prioritizing the mental health of your HR team? These are a few of the questions that HR professionals are seeking answers to today. Luckily, Gallagher’s consultants came together with four robust articles (and one infographic) that help address these pain points and provide you with proactive planning tips to help you simplify, personalize and create flexibility in your benefits offerings to help ensure your people thrive

article thumbnail

Perficient in Nagpur’s Women in Technology Group Got the Ball Rolling!

Perficient Digital Transformation

Perficient’s Women In Technology (WIT) Employee Resource Group (ERG) was introduced in the Nagpur Global Delivery Center(GDC) on the very apt occasion of International Women’s Day. The induction comprised of briefing all the women colleagues about the purpose of forming the WIT ERG in Perficient, its inception and growth story and its goals for the year 2022.

article thumbnail

Transformation and ‘the more things change’: A conversation with Seth Goldstrom

McKinsey and Company

The definition of transformation has evolved over the years. McKinsey senior partner Seth Goldstrom discusses that evolution and some of the core elements that remain essential to transformation success.

111
111

More Trending

article thumbnail

Building Resilience in Emerging Market Economies By Supporting Small Businesses

The Global Small Business Blog

©iStock/Visual Generation Small businesses create up to 80% of jobs and generate up to 70% of GDP in Africa alone and are essential drivers of growth, employment and livelihoods in emerging markets. In emerging market economies , however, there are intractable structural barriers to raising finance that most of these businesses face. The yawning gap in financing runs into the trillions of dollars.

Marketing 193
article thumbnail

Configure Organization Assets Library in SharePoint Online

Perficient Digital Transformation

What is Organization Assets Library? In SharePoint Online, you can create your company specific assets library, which can store images provided by your company to use in your SharePoint environment by all site owners. Types of Organization Assets. You can create two types of organization assets: 1) Images. After Organization Assets Library is configured successfully, when a user adds the “Image web part” to any modern page in SharePoint Online, user will see “Your organization&

Design 118
article thumbnail

What is Employer of Record?

Neeyamo

Are you looking to expand your business worldwide? Whether it is to venture into a new market, expand the current client base, tap into a worldwide talent pool, or reorganize supply chains, global expansion provides the means to accomplish these objectives. While the “why” of global expansion is quite evident for many organizations, it is the “how” that often poses as a challenge.

Payroll 110
article thumbnail

Data Clean Rooms Add Complexity To The Data Deprecation Conundrum

Forrester Digital Transformation

The flurry of changes in the advertising and marketing ecosystem driven by cookie and ID deprecation, rising walled gardens, and privacy-preserving measures, has B2C marketers scrambling for solutions to help them develop data-driven marketing strategies. Amidst all the changes in the ad ecosystem, we are seeing the emergence of a new tool with the promise […].

Marketing 246
article thumbnail

Reduce Bias in Hiring: Structured Interview Questions for Employers

Structured interview questions are a valuable tool for reducing bias in hiring. They help: Ensure all candidates are asked the same questions in the same way Level the playing field so all candidates have a fair chance of being successful Improve credibility, reliability, and validity Download the guide to get the most out of your interview questions!

article thumbnail

Help Others

The Global Small Business Blog

©2022 Laurel J. Delaney. All rights reserved. "Remember, if you ever need a helping hand, it's at the end of your arm, as you get older, remember you have another hand: The first is to help yourself, the second is to help others." – Audrey Hepburn.

151
151
article thumbnail

Oracle Cloud Benefits From the Customer’s Point of View, Part 1

Perficient Digital Transformation

Finance leaders from Cardtronics and Allegis Group with more than three years of combined experience using Oracle Financial Consolidation and Close joined Perficient and Oracle for a panel discussion regarding their cloud journey. . Richard Ng, Director, Financial Systems, Cardtronics, and John Oliphant, Financial Developer Lead Allegis Group, shared the stories of their organizations’ migration from Hyperion Financial Management (HFM) to Oracle Financial Consolidation and Close.

Finance 116
article thumbnail

WEEKEND LINK ROUNDUP | Data Security Compliance at Open Access BPO

OpenAccess BPO

PCI DSS | Open Access BPO Secures PCI DSS Certification With Payment Card Industry Data Security Standard certification from the PCI Security Standards Council, Open Access BPO assures information security for every customer transaction. GDPR | Open Access BPO Achieves GDPR Compliance General Data Protection Regulation compliance means seamless data security and access for customers. […].

BPO 98
article thumbnail

Conversation Automation, Personalization, and AI: 5 Key Findings for B2B Marketers

Forrester Digital Transformation

Across industries and audience demographics, conversational interfaces and the interactions they support are becoming embedded in the B2B digital experience as buyers and customers continue to show preference for self-guided interactions at each stage of their journeys. The ability to reach, engage, and enable empowered B2B audiences—whether buyer, customer, or employee—means something different to every […].

article thumbnail

Challenges and Solutions in High-Volume, High-Stakes Hiring

Facing a hiring surge that feels like conducting a complex orchestra? Our guide is your roadmap to harmonious high-volume hiring. In it, you’ll learn: Strategies to maintain quality while hiring at scale The real math behind agency vs. in-house recruiting Secrets to a stellar candidate experience during hiring spikes Resource optimization techniques for stretched TA teams Don't let resource constraints or market pressures derail your hiring goals.

article thumbnail

RAYA CX Wins the Best CX and Operational Excellence at CX Live Awards

Raya Contact Center

RAYA CX team receives the award for Best CX and Operational Excellence on our behalf at the CX Live Awards, Middle East 2022! . A big round of applause to every RCXer that puts excellence in every customer experience every day! Our strategy has put operational excellence as the pinnacle of success and so today we celebrate all the teams who made this possible.

article thumbnail

Analytics with Incorta using 3rd Party Tools

Perficient Digital Transformation

Incorta provides a comprehensive platform to data Acquisition, Data Enrichment and Data Visualization. It can be a onestop for all your data needs, but it can also be combined with other BI Visualization tools to enhance the experience even further. Incorta provides a Postgres connection to connect other 3 rd party Visualization tools like Power BI, Tableau.

Analytics 116
article thumbnail

Green tech: How does a skilled workforce help improve power reliability?

Airswift

Source: Frame Stock Footage/Shutterstock. High-quality talent plays a vital role in developing a more reliable clean energy future for the economy. As we see more efforts by nations to reduce carbon emissions above pre-industrial levels, the more the energy industry is being transformed.

article thumbnail

Answer Four Questions Before Your Brand Jumps On The Metaverse Bandwagon

Forrester Digital Transformation

Gap is the latest brand to set up shop on Roblox. But despite what the headlines say, the brand isn’t activating in the metaverse — it doesn’t exist today. No singular immersive platform is the metaverse yet. And that’s okay. While the actual metaverse is years away, now is a good time for brands to […].

Marketing 241
article thumbnail

Best Practices to Streamline Compensation Management: A Foundation for Growth

Speaker: Joe Sharpe and James Carlson

Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.

article thumbnail

How to Migrate to the Azure Cloud Platform: 4 Simple Steps

Auxis

Surging online demands, remote work, and a need for better resiliency have companies scrambling to become more elastic digital workplaces. Understanding how to migrate to the Azure cloud platform is vital to achieving the unparalleled agility, faster time to delivery, 24/7 redundancy, attainable cost efficiencies, and enhanced opportunities for innovation that enterprises need to thrive in the modern business environment.

article thumbnail

The importance of impactful customer service training

Influx

Customer service training is an essential part of creating and maintaining a successful customer service team. In fact, 91% of customers agree that a positive customer service experience makes them more likely to make another purchase (Salesforce). Quality customer service training is vital because positive customer experiences drive the long-term success of a business.

article thumbnail

The Pandemic’s Toll on Gender Pay Gaps and Workplace Equality

NoonDalton

The wage disparity between men and women had been shrinking. Workplace equality was improving. Then the pandemic threw us all a heavy curveball, and knocked us back a few years. According to research conducted by Visier Insights , the salary gap narrowed by six cents between 2017 and 2020, with women aged 25 to 30 benefiting the most. Women aged 35 to 40 have the highest pay equity levels.

Jobbing 98
article thumbnail

Digital Employee Experience (DEX) Is Not A Tool – It’s A Perception

Forrester Digital Transformation

Digital employee experience (DEX) is essential to anywhere-work success. Our recent Anywhere-work report revealed that 66% of enterprise leaders plan to pursue hybrid or fully remote workplace models. With many employees continuing to rely heavily on technology to connect them to their company’s culture, coworkers, and customers from outside the traditional office, the importance of […].

221
221
article thumbnail

Transform Employee Wellbeing and Control Costs Through Data-Driven Strategies

In today's dynamic business environment, HR leaders face immense pressure to optimize costs while maintaining a competitive edge to attract, retain and engage their workforce. Gallagher can help you meet that challenge head-on. Our proprietary data and people analytics platform, Gallagher Drive ® , provides the elevated insights you need to make impactful program decisions that are aligned with your organizational goals and set your strategy up for long-term success.

article thumbnail

Home of the Innocents: The Staley Family

V-Soft Consulting

With just over a month until our V-Soft Cares Annual Charity Golf Scramble on June 27th, we wanted to highlight some of the great work our charity recipient, Home of the Innocents, is doing. Today we spotlight a foster family, the Staleys, and their experience with Home of the Innocents.

98
article thumbnail

6 Tasks You Can Outsource for Your Property as an Investor

Outsource Workers

As an investor, managing your property is no easy task as you have a number of responsibilities and deadlines that you need to meet. As your investments level up, you will realize that you do not need to do things independently but outsource responsibilities. . Most real estate investors initially start solo, working on every aspect of the property, which consumes a lot of time and energy.

article thumbnail

What skills can empower the green workforce of the future?

Airswift

Source: Shutterstock/Farrukh Junaid Fakhar Sha. The future of work is green, and the time to create a tomorrow-ready workforce is now. Countries worldwide have established targets to meet the energy transition. However, governments and companies need to focus on building a future-proof workforce to ensure they will succeed in their net-zero emissions goals.

article thumbnail

Time For Sellers to Exit the Activity Capture Game

Forrester Digital Transformation

Capturing and analyzing buyer/seller interactions are the key to generating useful sales insights. Understanding what is happening across all interactions within each opportunity’s buying cycle is critical to delivering actionable insights for sellers that result in winning more deals. This has been the holy grail for sales leaders who have struggled for years to get […].

Sales 130
article thumbnail

The HR Leader’s Survival Guide

HR leaders drowning in paperwork struggle to meet C-suite's strategic expectations. Burnout and high turnover plague the field, with 95% feeling overwhelmed. This guide explores how the right tools can free HR from admin tasks and empower them to become the strategic leaders they’re meant to be.

article thumbnail

Top Accounts Payable Tasks that Can and Should be Automated

V-Soft Consulting

Technology has become the primary element of many business industries. To thrive in the business world, improve productivity, and save time, many businesses adopt the latest technology. Enterprises are leveraging technology to automate time-consuming tasks and processes, to achieve efficiency, minimize human errors, and save costs in the long run.

article thumbnail

How to Bring the In-Store Shopping Experience Online

Simplr

A quick study of brands that excel in ecommerce shows us that (1) just bringing in-store merchandising online doesn’t cut it, and (2) there is no such thing as “business hours” online. And in the era of the NOW Customer , shoppers demand digital-first convenience and not just more personalized experiences but empathetic ones —no matter where they are.

Retail 97
article thumbnail

What will it take to boost Latino economic power?

McKinsey and Company

McKinsey research reveals interventions that can help boost Latino participation in the US economy and strengthen the nation’s economic performance overall.

Research 103
article thumbnail

Invest In Real-Time Interaction Management To Elevate Your Long-Term Customer Experience Strategy

Forrester Digital Transformation

It’s easy to conflate real-time interaction management (RTIM) with personalization tactics, but it goes far deeper. Forrester defines RTIM as: Enterprise marketing technology that delivers contextually relevant experiences, value, and utility at the appropriate moment in the customer lifecycle via preferred customer touchpoints. RTIM enables next best experience (NBX) decision-making in the face of changing […].

article thumbnail

Foundations of Diversity: Building an Inclusive Company From the Ground Up

Can you guess why top-tier companies place such a high emphasis on diversity? Because a successful business mirrors the world around it. Diverse companies create empowering environments and are 35% more likely to financially outperform their peers. This new guide offers strategic insights to build a vibrant, diverse, and innovative workforce. Learn to assess your current workforce, understand demographics, and identify barriers to inclusivity.