Sat.May 21, 2022 - Fri.May 27, 2022

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Supply chains: To build resilience, manage proactively

McKinsey and Company

Supply chain upheavals show little sign of abating. Companies can address them by reconsidering outdated, short-term strategies and beginning the hard work of building structural resilience.

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Is the Request for Proposal in Procurement Dead?

Everest Group

Despite its historic success, the Request for Proposal (RFP) in procurement may be dying in today’s fast-moving environment. Alternatives are emerging that deliver greater flexibility and agility, leading to more innovative solutions. But RFPs still have life left to get the best pricing when comparing similar commodity services. To learn the best practices, read on. .

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Become More Psychologically Resilient

The Global Small Business Blog

©iStock/bazilfoto According to an article in The National Post , globally, small and medium-sized businesses represent roughly 90 per cent of businesses and employ over 50 per cent of the workforce. They also contribute about 45 per cent to gross domestic product (GDP). Yet entrepreneurs face many obstacles that threaten their survival, including financial insecurity and market uncertainties.

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What’s Next For The Booming Retail Media Market

Forrester Digital Transformation

Welcome to the retail media boom. In the past 18 months, dozens of major retailers launched their own retail media networks while established players planned for expansion, self-service marketplaces, and in-house capabilities. And we don’t see this growth slowing anytime soon. In our just-published forecast, we estimate that retail media ad sales in the US […].

Retail 246
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Revolutionizing Hiring: Remote-Insourcing That Slashes Turnover & Training Costs!

What is Remote-Insourcing? Sounds like an oxymoron, right? Not anymore. Remote-Insourcing isn’t outsourcing—it’s a revolutionary staffing model that lets our clients fill key entry-level positions with top-tier, loyal, long-term talent, integrated seamlessly into their businesses—just like local employees but without the turnover or W2 HR hassles. With under 3% unwanted attrition, you train once and keep the same team for years.

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Marketing in the metaverse: An opportunity for innovation and experimentation

McKinsey and Company

Although widespread adoption of the metaverse may take some time, leading brands are already rewriting the rules of marketing.

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Perficient in Nagpur’s Women in Technology Group Got the Ball Rolling!

Perficient Digital Transformation

Perficient’s Women In Technology (WIT) Employee Resource Group (ERG) was introduced in the Nagpur Global Delivery Center(GDC) on the very apt occasion of International Women’s Day. The induction comprised of briefing all the women colleagues about the purpose of forming the WIT ERG in Perficient, its inception and growth story and its goals for the year 2022.

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VMware Customers: Get Ready For Broadcom Disruption

Forrester Digital Transformation

Late Sunday evening, Bloomberg reported rumors of advanced Broadcom talks to acquire VMware, which has since been confirmed this morning. In light of Broadcom’s investment activities in the past few years, this news is unsurprising. It made a string of massively expensive enterprise software company acquisitions: Brocade Communications Systems in 2016 ($5.9 billion), CA Technologies […].

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Workplace real estate in the COVID-19 era: From cost center to competitive advantage

McKinsey and Company

Companies today should build workplaces that help them realize their strategies. Here’s why and how.

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Configure Organization Assets Library in SharePoint Online

Perficient Digital Transformation

What is Organization Assets Library? In SharePoint Online, you can create your company specific assets library, which can store images provided by your company to use in your SharePoint environment by all site owners. Types of Organization Assets. You can create two types of organization assets: 1) Images. After Organization Assets Library is configured successfully, when a user adds the “Image web part” to any modern page in SharePoint Online, user will see “Your organization&

Design 118
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Supply of Chipmaking Equipment Is a Pinch Point for Intel to the Build Out of Capacity

The Global Small Business Blog

©iStock/liorpt Intel CEO Paul Gelsinger said supply of chipmaking equipment is the most important pinch point to the build-out of capacity today. He added that he's urging authorities in the US and Europe, which have each launched their own Chips Act to promote national semiconductor manufacturing, to speed up the legislation. A shortage of advanced equipment to make semiconductors could hold up global expansion plans.

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No Excuses: The Definitive Guide to Managing a Remote Team

Unlock the full potential of your remote team with Hubstaff’s Definitive Guide to Managing a Remote Team. Learn actionable strategies to build, lead, and optimize a high-performing distributed workforce. In it, you’ll learn: Proven strategies for hiring top remote talent and building a cohesive team Best practices for overcoming common remote work challenges, including communication and time management How to foster accountability and productivity with effective systems and tools Techniques for

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Knowledge Worker Autonomy And It’s Impact On The Employee Experience

Forrester Digital Transformation

As organizations continue efforts to perpetually reduce costs, knowledge worker productivity becomes a key focus. Specifically this means giving knowledge workers the ability to work on their own without assistance from other knowledge workers. Done well, this is autonomy. Done poorly, it can be difficult to know what to do, how to do it, and […].

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How banks can reimagine lending to small and medium-size enterprises

McKinsey and Company

If banks reimagine and modernize their business-lending processes, they can take advantage of new opportunities with SMEs and capture more of the forecast growth.

Banking 24
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Oracle Cloud Benefits From the Customer’s Point of View, Part 1

Perficient Digital Transformation

Finance leaders from Cardtronics and Allegis Group with more than three years of combined experience using Oracle Financial Consolidation and Close joined Perficient and Oracle for a panel discussion regarding their cloud journey. . Richard Ng, Director, Financial Systems, Cardtronics, and John Oliphant, Financial Developer Lead Allegis Group, shared the stories of their organizations’ migration from Hyperion Financial Management (HFM) to Oracle Financial Consolidation and Close.

Finance 116
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Building Resilience in Emerging Market Economies By Supporting Small Businesses

The Global Small Business Blog

©iStock/Visual Generation Small businesses create up to 80% of jobs and generate up to 70% of GDP in Africa alone and are essential drivers of growth, employment and livelihoods in emerging markets. In emerging market economies , however, there are intractable structural barriers to raising finance that most of these businesses face. The yawning gap in financing runs into the trillions of dollars.

Marketing 229
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10 HR Metrics for 2025: HR Data Toolkit

The right HR metrics can illuminate hidden trends, justify decisions to the C-suite, and give you an edge in this unpredictable economy. Download Paycor’s guide and learn how to calculate your: Cost-per-Hire Total Financial Impact of Absences Voluntary Turnover Rate And more!

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Data Clean Rooms Add Complexity To The Data Deprecation Conundrum

Forrester Digital Transformation

The flurry of changes in the advertising and marketing ecosystem driven by cookie and ID deprecation, rising walled gardens, and privacy-preserving measures, has B2C marketers scrambling for solutions to help them develop data-driven marketing strategies. Amidst all the changes in the ad ecosystem, we are seeing the emergence of a new tool with the promise […].

Marketing 246
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How quantum computing can help tackle global warming

McKinsey and Company

Quantum computing has the potential to drive the major breakthroughs needed to help solve the climate crisis. A pioneer in the field discusses how his company is seeking to harness this technology for large-scale climate-change mitigation.

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Analytics with Incorta using 3rd Party Tools

Perficient Digital Transformation

Incorta provides a comprehensive platform to data Acquisition, Data Enrichment and Data Visualization. It can be a onestop for all your data needs, but it can also be combined with other BI Visualization tools to enhance the experience even further. Incorta provides a Postgres connection to connect other 3 rd party Visualization tools like Power BI, Tableau.

Analytics 116
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Help Others

The Global Small Business Blog

©2022 Laurel J. Delaney. All rights reserved. "Remember, if you ever need a helping hand, it's at the end of your arm, as you get older, remember you have another hand: The first is to help yourself, the second is to help others." – Audrey Hepburn.

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Case Study: How Adding an Internship Program Takes Nearshoring to The Next Level

Learn how a publically traded US fintech company elevated its nearshore strategy. By working with a strategic staffing partner in Mexico, they developed targeted internship programs at multiple universities.

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Conversation Automation, Personalization, and AI: 5 Key Findings for B2B Marketers

Forrester Digital Transformation

Across industries and audience demographics, conversational interfaces and the interactions they support are becoming embedded in the B2B digital experience as buyers and customers continue to show preference for self-guided interactions at each stage of their journeys. The ability to reach, engage, and enable empowered B2B audiences—whether buyer, customer, or employee—means something different to every […].

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How Shanghai’s lockdowns are affecting global supply chains

McKinsey and Company

McKinsey’s Steve Saxon explains why severe restrictions in Shanghai reinforce the importance of diversification.

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What is Employer of Record?

Neeyamo

Are you looking to expand your business worldwide? Whether it is to venture into a new market, expand the current client base, tap into a worldwide talent pool, or reorganize supply chains, global expansion provides the means to accomplish these objectives. While the “why” of global expansion is quite evident for many organizations, it is the “how” that often poses as a challenge.

Payroll 110
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RAYA CX Wins the Best CX and Operational Excellence at CX Live Awards

Raya Contact Center

RAYA CX team receives the award for Best CX and Operational Excellence on our behalf at the CX Live Awards, Middle East 2022! . A big round of applause to every RCXer that puts excellence in every customer experience every day! Our strategy has put operational excellence as the pinnacle of success and so today we celebrate all the teams who made this possible.

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Enterprise Knowledge Assistance Powered by AI for Smarter Decision Making

The Enterprise Knowledge Assistant (EKA) by Intetics is a groundbreaking platform tailored to revolutionize business operations for enterprises, SMBs, and startups. Powered by Generative AI, NLP, and ML, EKA automates tasks like information retrieval, customer support, and content creation. Boost efficiency by 30-50%, cut routine inquiries by 40%, and reduce training time by 30-50%.

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Answer Four Questions Before Your Brand Jumps On The Metaverse Bandwagon

Forrester Digital Transformation

Gap is the latest brand to set up shop on Roblox. But despite what the headlines say, the brand isn’t activating in the metaverse — it doesn’t exist today. No singular immersive platform is the metaverse yet. And that’s okay. While the actual metaverse is years away, now is a good time for brands to […].

Marketing 241
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Transformation and ‘the more things change’: A conversation with Seth Goldstrom

McKinsey and Company

The definition of transformation has evolved over the years. McKinsey senior partner Seth Goldstrom discusses that evolution and some of the core elements that remain essential to transformation success.

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Green tech: How does a skilled workforce help improve power reliability?

Airswift

Source: Frame Stock Footage/Shutterstock. High-quality talent plays a vital role in developing a more reliable clean energy future for the economy. As we see more efforts by nations to reduce carbon emissions above pre-industrial levels, the more the energy industry is being transformed.

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WEEKEND LINK ROUNDUP | Data Security Compliance at Open Access BPO

OpenAccess BPO

PCI DSS | Open Access BPO Secures PCI DSS Certification With Payment Card Industry Data Security Standard certification from the PCI Security Standards Council, Open Access BPO assures information security for every customer transaction. GDPR | Open Access BPO Achieves GDPR Compliance General Data Protection Regulation compliance means seamless data security and access for customers. […].

BPO 98
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BPO Playbook: 7 Moves for Global Expansion & Compliance Excellence

The BPO game has changed. This is your playbook to crush the competition and lead the charge. Scale smarter, secure compliance like a pro, and become the BPO partner clients can’t live without. Download this new playbook to learn 7 winning strategies to transform your BPO: Automation becomes the ultimate advantage Leveraging remote and hybrid work as strategic advantages Data privacy and compliance as the ultimate differentiators Going beyond vendor status to become an indispensable strategic al

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Digital Employee Experience (DEX) Is Not A Tool – It’s A Perception

Forrester Digital Transformation

Digital employee experience (DEX) is essential to anywhere-work success. Our recent Anywhere-work report revealed that 66% of enterprise leaders plan to pursue hybrid or fully remote workplace models. With many employees continuing to rely heavily on technology to connect them to their company’s culture, coworkers, and customers from outside the traditional office, the importance of […].

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Outgoing New Zealand Rugby President Bill Osborne on strategy and leadership

McKinsey and Company

The outgoing president of New Zealand Rugby discusses how his Maori background and time playing for the All Blacks have shaped his business career.

Finance 103
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The importance of impactful customer service training

Influx

Customer service training is an essential part of creating and maintaining a successful customer service team. In fact, 91% of customers agree that a positive customer service experience makes them more likely to make another purchase (Salesforce). Quality customer service training is vital because positive customer experiences drive the long-term success of a business.

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How to Migrate to the Azure Cloud Platform: 4 Simple Steps

Auxis

Surging online demands, remote work, and a need for better resiliency have companies scrambling to become more elastic digital workplaces. Understanding how to migrate to the Azure cloud platform is vital to achieving the unparalleled agility, faster time to delivery, 24/7 redundancy, attainable cost efficiencies, and enhanced opportunities for innovation that enterprises need to thrive in the modern business environment.

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Navigating Payroll Compliance: Future-Proofing Payroll in an Evolving Regulatory Landscape

Speaker: Jennifer Hill

Payroll compliance is a cornerstone of business success, yet for small and midsize businesses, it’s becoming increasingly challenging to navigate the ever-evolving landscape of federal, state, and local regulations. Mistakes can lead to costly penalties and operational disruptions, making it essential to adopt advanced solutions that ensure accuracy and efficiency.