2008

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BPOs Plan to Hire More Agents in ’09

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Two-thirds of the business process outsourcing (BPO) companies in the Philippines plan to expand their workforces next year despite the global economic slowdown, as businesses in developed countries are expected to farm out some of their operations to cheaper locations, a recent survey showed. Full Story on Philippine Daily Inquirer. The post BPOs Plan to Hire More Agents in ’09 appeared first on.

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BPOs Shifting to High-value Services

SourceFit

THE LOCAL business process outsourcing (BPO) industry is set to shift its resources toward higher-value services next year as the global financial crisis takes its toll on traditional markets. According to the results of a recent survey, the BPO sector sees “good to outstanding” prospects for so-called “non-voice” services. Full story on Philippine Daily Inquirer.

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RP BPOs Safe from US Financial Crunch

SourceFit

MANILA, Philippines — The Philippines’ business process outsourcing industry remains safe from the effects of the recent financial debacle in the United States, according to executives from private and government agencies. Full Story on INQUIRER.net. The post RP BPOs Safe from US Financial Crunch appeared first on.

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Economic Downturn backs Philippine BPO

SourceFit

PHILIPPINES–Despite the current gloomy economic outlook, the Philippines may still reach its 2008 growth targets for the local business process outsourcing (BPO) market, according to a research firm. Full Story on ZDNet Asia. The post Economic Downturn backs Philippine BPO appeared first on.

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The HR Leader’s Workforce Management Guide

In today’s fast-paced business world, effective workforce management (WFM) isn’t just an option—it’s a necessity.

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BPAP to Update RP Outsourcing Directory

SourceFit

MANILA, Philippines–The Business Process Association of the Philippines (BPAP) has said it will release this month an updated directory of the country’s business process outsourcing (BPO) companies. This directory, meant to help chart the growth of country’s BPO industry, “will cover every player in the industry today,” BPAP chief executive Oscar Sanez said in a telephone interview.

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India Eyes Western IT Services Companies As Skills Shortage Bites

SourceFit

Swollen with cash from US and European outsourcing deals, but increasingly short of staff as their growth outpaces the supply of new graduates, Indian IT firms are sizing up European IT services companies as potential acquisitions. Full Story on Contractor UK. The post India Eyes Western IT Services Companies As Skills Shortage Bites appeared first on.

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