Perficient Digital Transformation

OCTOBER 26, 2022

Efficiency, dependability, performance, and scalability are to be increased. A single application can be developed using the microservice architectural style as a Collection of Small Services , each of which runs in its own process and Communicate with other services using simple tools, frequently an HTTP Resource API.

Software 64

Software Automation Service Design 64

IBM Services

OCTOBER 17, 2023

They are being increasingly challenged to improve efficiency and cost savings, embrace automation, and engage in data-driven decision making that helps their organization stand out from the competition. Advantages of event-driven solutions This is where event-driven solutions excel.

E-Commerce 81

E-Commerce Automation Streamline Operations Analytics 81

Everest Group

OCTOBER 28, 2024

Quality Engineering Services for Mid-market Enterprises PEAK Matrix® Assessment Mid-market enterprises are trying to strengthen their Quality Engineering (QE) foundations while simultaneously exploring fresh frontiers through cutting-edge technologies such as generative AI.

Engineering 52

Engineering Marketing Service Advisory 52

Perficient Digital Transformation

AUGUST 12, 2024

Azure Integration Services (AIS) and MuleSoft are two prominent players in this field. Azure Integration Services is a cloud-based integration platform provided by Microsoft, while MuleSoft is an integration platform that allows developers to connect applications, data, and devices.

Service 105

Service Cost Control Banking Efficiency 105

Groove Technology

JULY 17, 2023

It can be used for creating interactive user interfaces, building serverless applications, and even powering the backend of web services. In this article, we will explore everything you need to know about JavaScript web services. JavaScript web services are a type of web service that uses JavaScript as the primary programming language.

Service 130

Service Flexibility Efficiency Engineering 130

Perficient Digital Transformation

JUNE 1, 2022

A group of five pillars encompassing Reliability, Security, Cost Optimization, Operational Excellence, and Performance Efficiency. Cost Optimization must be balanced against Performance Efficiency. Conversely, Operational Excellence may complement and enhance Performance Efficiency. ” ~ David Allen.

Efficiency 97

Efficiency Co-Sourcing Design Right-Sizing 97

Everest Group

AUGUST 30, 2024

WEBINAR Efficient CX delivery: A tech-driven approach September 26, 2024 9:00 AM PT | 12 PM ET Catch Everest Group Partner David Rickard as he joins an expert panel to explore how leading technologies, such as generative AI (GenAI), automation, analytics and more, are delivering value for organizations without compromising service quality.

Efficiency 52

Efficiency Reduced Costs Analytics Sales 52

Everest Group

MAY 30, 2024

The agenda is designed to help C-suite leaders and teams in global business services, sourcing and vendor management, and shared services operate at peak productivity and efficiency. Roundtables with peers who share the same roles and responsibilities” was by far the preferred networking opportunity, cited by 78% of respondents.

Advisory 52

Advisory Shared Services Research Sourcing 52

ScaleHub

MARCH 22, 2022

ScaleHub is thrilled to participate in not one but two information management and document automation events this month. On March 24th, ScaleHub will co-host a workshop with ActivBold in Paris at Documation 2022, and on March 29th, ScaleHub will present in Madrid at “ICC 360º Document Digitization Services Present and Future.”

Flexibility 52

Flexibility Automation Efficiency Service 52

Vilmate

JANUARY 11, 2024

Today, we want to review the highlights of 2023 and discuss the significant events in the IT world. Web Summit 2023 Web Summit is the biggest and most well-known technology event that has been happening in major European cities for several years. Forbes describes this event as a “rock concert in the field of technology.”

Cybersecurity 52

Cybersecurity Healthcare Analytics Design 52

Groove Technology

JUNE 4, 2023

is a popular choice for web development services: Single-threaded event loop architecture: Node.JS uses a single-threaded event loop architecture, which allows it to handle multiple requests simultaneously without blocking the server or slowing down the application. Here are some reasons why Node.JS Scalability: Node.JS

Service 130

Service Sourcing Research Efficiency 130

Everest Group

JULY 19, 2023

The 2023 Unisys Analyst and Advisor Event provided a platform to showcase the company’s commitment to innovation and forward-thinking approach, exemplified by its new branding image in the IT services sector released last year. The company’s digital workplace strategy emerged as one of the key themes attracting our attention.

Cybersecurity 52

Cybersecurity Human Resources Government Collaborations 52

Everest Group

SEPTEMBER 27, 2024

Digital Transformation Services for Mid-market Enterprises PEAK Matrix® Assessment As digital transformation moves from initial adoption to broad integration, it is poised to significantly reshape enterprise operations and customer interactions.

Marketing 52

Marketing Service Analytics Efficiency 52

31 West

AUGUST 25, 2022

Managed IT services refer to any IT-related support managed by an external or outsourcing agency. In the era of IT-enabled services, using managed IT support is standard practice for businesses. Whether you run a big enterprise or a start-up, IT-managed services can help you with more effortless and productive business practices.

Management 130

Management Service Cybersecurity Out-Tasking 130

Perficient Digital Transformation

NOVEMBER 27, 2023

In the dynamic environment of highly regulated industries like healthcare and financial services, leaders often balance competing goals to delight customers while cutting costs. This blog was co-authored by Carl Aridas and Joel Thimsen. Build a reliable risk management strategy using accurate estimations and predictions.

Regulations 52

Regulations Efficiency Healthcare Automation 52

31 West

AUGUST 19, 2022

An IT service desk is a single point of contact (SPOC) for end users of IT services. The IT service desks manage everything from respective technical issues to whole system interruptions. An IT service desk offers service throughout the entire process and ensures that all users acquire instant and efficient help.

Service 130

Service Customer Service Automation Efficiency 130

Everest Group

SEPTEMBER 9, 2024

Capital Markets IT Services PEAK Matrix® Assessment The capital markets industry is transforming to enhance operational efficiencies and reduce costs. Enterprises are investing in Regulatory Technologies (RegTech) to manage compliance efficiently across global regulations.

Marketing 52

Marketing Service Banking Cybersecurity 52

Everest Group

APRIL 26, 2023

LINKEDIN LIVE The Future of Retail and CPG: Balancing Economics, Efficiency & Experience April 26, 2023 | 9 a.m. Technology disruptions over the past few years have successfully mitigated these challenges and created new avenues of growth for both enterprises and service providers. What questions will the event address?

Retail 52

Retail Efficiency Service 52

Everest Group

NOVEMBER 7, 2024

LinkedIn Live Sourcing for Marketing & Experience Services: Key Considerations Balancing tighter budgets , ROI demands , personalization preferences , and shifting customer behavior has significantly impacted businesses’ ability to meet the challenge of increasing cost efficiency while innovating.

Sourcing 52

Sourcing Marketing Service Streamline Operations 52

Everest Group

JUNE 6, 2023

At its first analyst event under the leadership of CEO Ravi Kumar, Cognizant openly discussed the company’s past problems, emphasized its renewed focus on relationship management, shared clients’ success stories, and previewed new products. Contact us directly for questions and or more information.

Banking 52

Banking Streamline Operations Analytics Collaborations 52

31 West

MARCH 15, 2023

Are you looking to improve the quality of service you provide? It can help MSPs provide quality IT help desk support services , remote monitoring, and proactive issue resolution. Let us look at ConnectWise’s offering in detail and the role it plays in managing IT services. What is ConnectWise?

Management 130

Management Cybersecurity Service Right-Sizing 130

Intugo

MAY 31, 2024

Call Center Solutions For Small Business: A Vital Guide for Operational Efficiency and Cost Savings Establishing a Business Process Outsourcing (BPO) call center is a significant strategic decision for any company. The right location can lead to operational efficiency, cost savings, and customer satisfaction.

Call Center 40

Call Center Efficiency BPO Labor Costs 40

IBM Services

NOVEMBER 14, 2023

In today’s hyper-competitive digital landscape, the rapid development of new digital services is essential for staying ahead of the curve. Shockingly, a staggering 33% of developers lack the necessary skills or resources, hindering their productivity in delivering products and services.

Service 99

Service Regulations Automation Banking 99

Working Solutions Outsourcing

MAY 28, 2024

In the fast-paced world of retail, customer service is a critical factor in ensuring customer satisfaction and loyalty. However, during peak times, such as holidays, sales events, or product launches, the demand for efficient and effective customer service skyrockets, presenting unique challenges for retailers.

Retail 52

Retail Customer Service Service Sales 52

31 West

AUGUST 29, 2022

We are here with a solution you can never turn a blind eye to, that manna is nothing but the Managed Service Providers. We have clustered up the top ten benefits (though it was intensely hard to ignore the rest of the million benefits) of a managed service provider , give it a quick read to build your business’s foundation unshakable.

Managed Services 130

Managed Services Management Service Cybersecurity 130

31 West

SEPTEMBER 7, 2022

This is where Managed Service Providers (MSP) step in (you hear the drumroll? They offer a myriad of services to support your business by slicing your burdens in half. For your easy glance, we have divided the managed services into primary and secondary here, according to their essentiality. Primary Managed Services.

Managed Services 130

Managed Services Management Service Out-Tasking 130

Everest Group

JULY 13, 2023

Payments IT Services PEAK Matrix® Assessment The payments landscape is changing rapidly. New regulations and standards, such as ISO 20022, are paving the way for faster and more efficient payments. Today, consumers have more payment options than ever before. These new data standards create numerous opportunities for data monetization.

Service 98

Service Banking Insurance Healthcare 98

Everest Group

JULY 16, 2024

Private Equity (PE) IT Services PEAK Matrix ® Assessment As the digital landscape continues to evolve, IT services have become indispensable for Private Equity (PE) firms and their portfolio companies to drive value creation and operational excellence.

Service 64

Service Banking Streamline Operations Analytics 64

Everest Group

SEPTEMBER 12, 2024

In today’s competitive business landscape, maximizing value in outsourced services is crucial for buyers to achieve savings objectives and maintain a competitive edge. This clause specifies the terms and conditions for benchmarking service fees to ensure they remain competitive with market rates.

Services Contracting 59

Services Contracting Service Outsourcing Flexibility 59

Hyland

OCTOBER 31, 2022

Claims has been a top concern for property and casualty insurers , especially with recent events such as the COVID-19 pandemic and the ongoing threat of natural disasters. The increase in current and potential claims has highlighted the need for efficient claims handling and, ultimately, reduction in claims leakage. Data integration.

Efficiency 52

Efficiency Insurance Analytics Sourcing 52

Everest Group

JULY 30, 2024

DALLAS, July 30, 2024 — Everest Group has released its in-depth report evaluating the nation’s potential as a location for offshore global services. For IT, BP and ER&D-focused ventures looking to expand their offshore locations for global business services, the research found that Egypt proves a fertile ground.

Service 52

Service Offshoring Global Business Services Research 52

Perficient Digital Transformation

NOVEMBER 1, 2023

Intelligent automation and generative AI can unlock tremendous value for financial services leaders who want to optimize experiences and reduce costs. Perficient was honored to participate in the inaugural Banking, Financial Services, and Insurance (BFSI) event hosted by Kofax.

Insurance 59

Insurance Banking Robotics Process Automation Service 59

Infosys Consulting

MAY 25, 2023

The goal is to efficiently orchestrate the continuous development and deployment of customer-oriented products and services. For example, in 2008, when the economic crisis was at its peak, Zappos decided not to lay off individuals but instead to provide targeted training measures and employee events. Many perspectives.

Efficiency 52

Efficiency Collaborations Business Development Service 52

Obobo

MARCH 7, 2023

What Are Trigger Events And How Do They Affect Businesses In Procurement? In the world of procurement, trigger events can make or break a business. But what exactly are trigger events and how do they impact businesses in procurement? What are trigger events? How do trigger events affect businesses in procurement?

Regulations 40

Regulations Government Flexibility Efficiency 40

Intugo

MARCH 10, 2023

What is a Protocol for Customer Service in Mexico: Why have one? A protocol for customer service in Mexico is a detailed guide that describes how employees in a nearshore location should act with the customer when establishing contact or following up on interactions. Why have a customer service protocol?

Customer Service 78

Customer Service Service Nearshoring Regulations 78

NoonDalton

JUNE 24, 2024

Say what you like about the current business landscape, customer service remains pivotal in building and maintaining strong client relationships. As companies strive to balance traditional methods with digital advancements, the question arises: should they stick with traditional customer service methods or embrace digital solutions?

Customer Service 52

Customer Service Service Efficiency Call Center 52

Simplr

SEPTEMBER 26, 2022

This article is part of Simplr’s CX Data Lab , where we leverage analytics and data science from within the Simplr platform to uncover best practices and trends in customer service interactions. We here at Simplr see hundreds of thousands of customer service emails every day. Businesses have the same issue. Use Case: When Spam Attacks!

Customer Service 91

Customer Service Service Automation Efficiency 91