Everest Group

JUNE 6, 2023

At its first analyst event under the leadership of CEO Ravi Kumar, Cognizant openly discussed the company’s past problems, emphasized its renewed focus on relationship management, shared clients’ success stories, and previewed new products. Contact us directly for questions and or more information.

Banking 130

Banking Streamline Operations Analytics Collaborations 130

Everest Group

JULY 16, 2024

Private Equity (PE) IT Services PEAK Matrix ® Assessment As the digital landscape continues to evolve, IT services have become indispensable for Private Equity (PE) firms and their portfolio companies to drive value creation and operational excellence.

Service 162

Service Streamline Operations Banking Analytics 162

Everest Group

AUGUST 30, 2024

WEBINAR Efficient CX delivery: A tech-driven approach September 26, 2024 9:00 AM PT | 12 PM ET Catch Everest Group Partner David Rickard as he joins an expert panel to explore how leading technologies, such as generative AI (GenAI), automation, analytics and more, are delivering value for organizations without compromising service quality.

Efficiency 130

Efficiency Reduced Costs Analytics Sales 130

Everest Group

APRIL 22, 2024

SAP Business Application Services for Mid-market Enterprises SAP’s mid-market services market has already made a significant impact, contributing an impressive US$10+ billion with a double-digit YoY growth rate. They are cost-efficient and often spend in staggered intervals on multiple short sprints of engagements.

Marketing 147

Marketing Service Manufacturing Efficiency 147

Everest Group

SEPTEMBER 27, 2024

Digital Transformation Services for Mid-market Enterprises PEAK Matrix® Assessment As digital transformation moves from initial adoption to broad integration, it is poised to significantly reshape enterprise operations and customer interactions.

Marketing 130

Marketing Service Analytics Efficiency 130

Everest Group

SEPTEMBER 12, 2024

In today’s competitive business landscape, maximizing value in outsourced services is crucial for buyers to achieve savings objectives and maintain a competitive edge. This clause specifies the terms and conditions for benchmarking service fees to ensure they remain competitive with market rates.

Services Contracting 147

Services Contracting Service Outsourcing Flexibility 147

Everest Group

SEPTEMBER 9, 2024

Capital Markets IT Services PEAK Matrix® Assessment The capital markets industry is transforming to enhance operational efficiencies and reduce costs. Enterprises are investing in Regulatory Technologies (RegTech) to manage compliance efficiently across global regulations.

Marketing 130

Marketing Service Cybersecurity Banking 130

Everest Group

JULY 27, 2023

Cloud Services PEAK Matrix® Assessment – North America In the continuously maturing cloud adoption landscape, enterprises are leveraging cloud services to increase operational efficiency, enable business innovation, and accelerate organizational growth.

Service 130

Service Healthcare Analytics Marketing 130

Everest Group

JULY 30, 2024

DALLAS, July 30, 2024 — Everest Group has released its in-depth report evaluating the nation’s potential as a location for offshore global services. For IT, BP and ER&D-focused ventures looking to expand their offshore locations for global business services, the research found that Egypt proves a fertile ground.

Service 130

Service Offshoring Global Business Services Research 130

Everest Group

APRIL 17, 2023

LIVE WEBINAR Continuous Modernization in an Era of Cost Efficiency: Perspectives for BFS Firms in APAC April 18, 2023 | 11 a.m. IST | 1:30 p.m. SGT | 2:30 p.m. JST | 3 p.m.

Efficiency 130

Efficiency Banking Outsourcing Sales 130

IBM Services

FEBRUARY 12, 2024

Recognizing the need to harness real-time data, businesses are increasingly turning to event-driven architecture (EDA) as a strategic approach to stay ahead of the curve. At the forefront of this event-driven revolution is Apache Kafka, the widely recognized and dominant open-source technology for event streaming.

Automation 83

Automation Sourcing Out-Tasking Government 83

31 West

APRIL 9, 2024

In such scenarios, customer service and student support become crucial, such as an option to pay someone to write a research paper on essayhub.com. This kind of assistance ensures students aren’t just purchasing a service but also gaining a partner in their educational journey, enhancing their overall learning experience and academic success.

Customer Service 130

Customer Service Service Collaborations Administrative 130

Everest Group

JULY 20, 2023

Identity and Access Management (IAM) Services PEAK Matrix® Assessment The demand for Identity and Access Management (IAM) services in the global business landscape is accelerating due to digital transformation trends, the importance of data protection, and the complexities of managing IT environments.

Management 130

Management Service Regulations Insurance 130

31 West

MAY 23, 2024

Providing exceptional customer service is crucial for colleges and universities in today’s competitive educational backdrop. Effective customer service enhances the student experience and boosts the institution’s reputation and enrollment rates. Training should cover all aspects of the institution’s services and resources.

Customer Service 130

Customer Service Service Call Center Administrative 130

Perficient Digital Transformation

JUNE 1, 2022

A group of five pillars encompassing Reliability, Security, Cost Optimization, Operational Excellence, and Performance Efficiency. Cost Optimization must be balanced against Performance Efficiency. Conversely, Operational Excellence may complement and enhance Performance Efficiency. ” ~ David Allen.

Efficiency 97

Efficiency Co-Sourcing Design Right-Sizing 97

Everest Group

AUGUST 14, 2024

Mega events should and could represent the best of us in sustainability! The need to incorporate sustainability into these events has never been more pressing. This has underscored the importance of transparency and genuine commitment in sustainability efforts, particularly for events of this scale.

Efficiency 147

Efficiency Sourcing Service Information Technology 147

Everest Group

AUGUST 2, 2023

Network Transformation and Managed Services PEAK Matrix® Assessment – System Integrators (SIs) As enterprises embrace their digital transformation journeys, they are becoming cognizant of the critical role that network transformation plays. They strategically realign their network approach, focusing on use case relevance and value creation.

Managed Services 130

Managed Services Management Service Automation 130

Everest Group

SEPTEMBER 8, 2023

Digital Twin Services Digital twins, virtual replicas of physical products, processes, and systems, are playing an instrumental role in aiding enterprises to reduce downtime, improve product tracking and tracing, and closely monitor asset conditions by simulating diverse scenarios.

Service 130

Service Marketing Research Collaborations 130

Groove Technology

JULY 17, 2023

It can be used for creating interactive user interfaces, building serverless applications, and even powering the backend of web services. In this article, we will explore everything you need to know about JavaScript web services. JavaScript web services are a type of web service that uses JavaScript as the primary programming language.

Service 130

Service Flexibility Efficiency Engineering 130

31 West

AUGUST 25, 2022

Managed IT services refer to any IT-related support managed by an external or outsourcing agency. In the era of IT-enabled services, using managed IT support is standard practice for businesses. Whether you run a big enterprise or a start-up, IT-managed services can help you with more effortless and productive business practices.

Management 130

Management Service Cybersecurity Out-Tasking 130

31 West

AUGUST 19, 2022

An IT service desk is a single point of contact (SPOC) for end users of IT services. The IT service desks manage everything from respective technical issues to whole system interruptions. An IT service desk offers service throughout the entire process and ensures that all users acquire instant and efficient help.

Service 130

Service Customer Service Automation Efficiency 130

Groove Technology

JUNE 4, 2023

is a popular choice for web development services: Single-threaded event loop architecture: Node.JS uses a single-threaded event loop architecture, which allows it to handle multiple requests simultaneously without blocking the server or slowing down the application. Here are some reasons why Node.JS Scalability: Node.JS

Service 130

Service Sourcing Research Efficiency 130

Everest Group

AUGUST 30, 2024

The panel will discuss current applications of AI in the banking and financial services industry, showcasing how these technologies are not just futuristic concepts but present-day tools driving operational efficiency and customer satisfaction.

Banking 130

Banking Service Government Insurance 130

Everest Group

OCTOBER 23, 2023

Global Business Services (GBS) organizations are at the forefront of driving transformation and efficiency across enterprises. Below are the highlights of the key steps: Step 1: Make systemic change management part of everything GBS does Recognize that change is not a one-off event but a continuous process in GBS.

Global Business Services 162

Global Business Services Management Service Research 162

31 West

AUGUST 29, 2022

We are here with a solution you can never turn a blind eye to, that manna is nothing but the Managed Service Providers. We have clustered up the top ten benefits (though it was intensely hard to ignore the rest of the million benefits) of a managed service provider , give it a quick read to build your business’s foundation unshakable.

Managed Services 130

Managed Services Management Service Cybersecurity 130

31 West

SEPTEMBER 7, 2022

This is where Managed Service Providers (MSP) step in (you hear the drumroll? They offer a myriad of services to support your business by slicing your burdens in half. For your easy glance, we have divided the managed services into primary and secondary here, according to their essentiality. Primary Managed Services.

Managed Services 130

Managed Services Management Service Out-Tasking 130

Groove Technology

JANUARY 15, 2025

For Java developers, this innovation translates into: Increased Efficiency: AI-driven solutions handle routine coding, enabling developers to tackle intricate challenges and foster innovation. Performance Optimization Suggestions : It provides actionable recommendations to enhance code performance and efficiency.

Automation 130

Automation Software Analytics E-Commerce 130

Everest Group

NOVEMBER 28, 2023

Increasing demand for specialized products, the need to underwrite newer business lines, and a push for efficiency are driving insurers to build relationships with MGAs – all suggesting the upcoming years could be a golden era for MGAs. Simultaneously, they are seeking to enhance operational efficiencies and carve out a larger market share.

Insurance 147

Insurance Service Co-Sourcing Analytics 147

Groove Technology

AUGUST 15, 2024

Elevate your business with Groove Technology's expert JavaScript outsourcing services. It enables developers to enhance user interfaces, manage browser events, and build dynamic, responsive web applications. Event Handling JavaScript excels in managing user interactions through its robust event-handling capabilities.

Outsourcing 100

Outsourcing Service E-Commerce Efficiency 100

IBM Services

OCTOBER 17, 2023

They are being increasingly challenged to improve efficiency and cost savings, embrace automation, and engage in data-driven decision making that helps their organization stand out from the competition. Advantages of event-driven solutions This is where event-driven solutions excel.

E-Commerce 81

E-Commerce Automation Streamline Operations Analytics 81

31 West

MARCH 15, 2023

Are you looking to improve the quality of service you provide? It can help MSPs provide quality IT help desk support services , remote monitoring, and proactive issue resolution. Let us look at ConnectWise’s offering in detail and the role it plays in managing IT services. What is ConnectWise?

Management 130

Management Cybersecurity Service Right-Sizing 130

Premier BPO

MARCH 29, 2023

Shared Services and Outsourcing Week (SSOW) is the industry’s leading collaborative event that brings together professionals, leaders, and experts from various industries and backgrounds to share their best practices every year. The week featured prize-winning speakers and Global Business Services giants.

Shared Services 100

Shared Services Service Co-Sourcing BPO 100

Everest Group

JULY 10, 2024

Event INNOVATING END-TO-END SUPPLY CHAIN ORCHESTRATION – CAPGEMINI AND KUEHNE+NAGEL DELIVER SUPPLY CHAIN RESILIENCE July 10, 2024 Catch Everest Group Partner Shirley Hung for a webinar exploring end-to-end supply chain orchestration. She will provide a unique perspective on navigating the evolving supply chain landscape.

Efficiency 130

Efficiency Service BPO 130

Perficient Digital Transformation

AUGUST 12, 2024

Azure Integration Services (AIS) and MuleSoft are two prominent players in this field. Azure Integration Services is a cloud-based integration platform provided by Microsoft, while MuleSoft is an integration platform that allows developers to connect applications, data, and devices.

Service 105

Service Cost Control Banking Efficiency 105

IBM Services

JANUARY 8, 2024

In modern enterprises, where operations leave a massive digital footprint, business events allow companies to become more adaptable and able to recognize and respond to opportunities or threats as they occur. Teams want more visibility and access to events so they can reuse and innovate on the work of others.

Sourcing 78

Sourcing Automation Collaborations Analytics 78

Everest Group

OCTOBER 4, 2024

What does it mean for the banking and financial services industry? In Banking and Financial Services , agentic AI could be the key to optimizing operations, automating complex processes, and delivering hyper-personalized customer experiences. Which technology providers are riding the agentic AI wave already?

Banking 130

Banking Out-Tasking Service Automation 130

Groove Technology

AUGUST 15, 2024

development outsourcing services. Groove Technology offers tailored solutions to enhance your application's scalability, performance, and efficiency. is a JavaScript runtime built on Chrome's V8 engine, enabling developers to build scalable and efficient web applications. This means that when a request is made to a Node.js

Outsourcing 100

Outsourcing Service Flexibility Collaborations 100