Remove Efficiency Remove Global Business Services Remove Operational Costs
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Five Actions GBS Organizations Must Take to Address the Global Business Services Trends and Challenges of 2022 | Blog

Everest Group

2021 was a milestone year for Global Business Services (GBS) with most enterprises reporting the model exceeded expectations for global business services solutions and delivery. GBS leaders will need to rethink how best to control operating costs. We expect an average wage increase of 8.1%

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One of the Best Strategic Business Decisions: Outsourcing

Premier BPO

Macroeconomic changes, talent shortages, and evolving trends, including technological advancements, have businesses increasingly relying on outsourcing as a strategy. These tools encompass a wide range of technologies requiring deep expertise in areas where your business is unlikely to have the team to accomplish this.

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The Rise of Global Business Services: The Future of Shared Services

Zinnov

Efficiency is doing things right; effectiveness is doing the right things. ” – Peter Drucker In the 1980s, Shared Service Centers (SSCs) and third-party Independent Software Vendors (ISVs) significantly changed how American organizations managed essential functions by providing access to global talent.

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The Evolution and Growth of Global Capability Centers (GCCs) and the Critical Role of Providers | Blog

Everest Group

For instance, India and Eastern Europe have become hubs for IT and software development talent Cost arbitrage: While cost savings remain a key driver, the focus has shifted to achieving cost efficiency without compromising quality.

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Hackett: 2023 Brings Increasing Cost for HR But Greater Business Impact

The Hackett Group

Miami, FL — September 28, 2023 — Human resources (HR) operating costs increased significantly in 2023, with key contributors being wage inflation and high turnover rates, according to new Digital World Class ® HR research from The Hackett Group , Inc. NASDAQ: HCKT).

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Six Levers for Digital World-Class Procurement Performance

The Hackett Group

One key change will be the digital enablement of global business services capabilities, creating digital operations that fast-track companies’ digital and technology-enablement aspirations. 1] Procurement operating cost as a percentage of spend; for a $10 billion company, this represents procurement cost savings of $6.9

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The Hackett Group Announces 2021 Digital Award Winners

The Hackett Group

The project required a shift from on-premise systems to a 100% cloud platform while reducing operational cost and, at the same time, enabling greater capabilities and scalability. Since its launch in 2016, the system has increased company efficiency in large and small ways.