Everest Group

MARCH 6, 2025

The demand for Payments Business Process Services (BPS) continues to surge as enterprises navigate intensifying cost pressures, growing compliance complexities, and shifting customer expectations. While real-time payments adoption accelerates across global markets, the core needs of traditional buyers (e.g.,

Banking 130

Banking Out-Tasking Healthcare Retail 130

Everest Group

MARCH 13, 2023

Let’s take a look at the healthcare trends influencing decision-making by payers, the markets most likely to be affected, and the actions payers can take with the uncertain outlook. The healthcare industry historically has weathered economic collapses better than core industries that are generally more severely impacted.

Healthcare 147

Healthcare Insurance Administrative Pharmaceuticals 147

Perficient Digital Transformation

FEBRUARY 23, 2023

To meet clinical, business, and evolving consumer needs, healthcare providers are focused on care delivery that enables innovation in patient engagement, data and analytics, and virtual care. One of the ways healthcare organizations are moving to the cloud is by adopting digital health platforms (DHP).

Healthcare 128

Healthcare Analytics Manufacturing Efficiency 128

Everest Group

AUGUST 28, 2024

The focus was on AI and its applicability in healthcare. For me, what stood out among the many brilliant ideas was the question of how to price technology products for healthcare. As AI reshapes healthcare, startup CEOs need to think of strategic pricing to drive adoption among payers and providers.

Healthcare 147

Healthcare Insurance Flexibility Administrative 147

Everest Group

AUGUST 31, 2023

The healthcare sector is increasingly interested in harnessing generative AI capabilities to drive operational and cost efficiencies. Leading technology players are heavily investing in this space and partnering with healthcare enterprises to take advantage of its potential. Let’s explore this further.

Healthcare 147

Healthcare Administrative Right-Sizing Government 147

Everest Group

MARCH 23, 2023

Healthcare Cloud-based Core Administration Platforms PEAK Matrix® Assessment Health plans and payer organizations rely on core administration platforms as the foundation of their operations. The report also outlines the strengths and limitations of each provider.

Administrative 130

Administrative Healthcare Marketing Sourcing 130

Everest Group

SEPTEMBER 20, 2023

LinkedIn Live How Technology is Reshaping the Delivery of Care in the Healthcare Industry View the event on LinkedIn, which was delivered live on Wednesday, September 20, 2023. Technology is revolutionizing patient well-being, cost efficiency, and operations across the healthcare industry.

Healthcare 147

Healthcare Management Efficiency Service 147

Everest Group

NOVEMBER 10, 2023

Data and Analytics (D&A) Services for Mid-market Enterprises Currently, mid-market enterprises stand at a crucial juncture. Providers equipped with inventive solutions, accelerators, and strong advisory capabilities can efficiently guide these enterprises through the dynamic D&A landscape.

Analytics 195

Analytics Marketing Service Advisory 195

Perficient Digital Transformation

MARCH 6, 2025

In today’s fast-paced world, customers expect quick and efficient service, especially when it comes to their healthcare needs. Pharmacies can enhance their customer service by adopting Universal Design principles and incorporating live chat and FAQs into their services.

Customer Service 52

Customer Service Design Service Healthcare 52

Everest Group

APRIL 9, 2024

During Shared Services & Outsourcing Week (SSOW), March 20-23, in Orlando, “The G6 BPO Debate” tackled thought-provoking and challenging questions associated with BPO’s impact on GBS. Are you entrenched in the ongoing battle between Global Business Services (GBS) and outsourcing? Reach out to us to learn more.

Global Business Services 182

Global Business Services Outsourcing Service BPO 182

Everest Group

MAY 11, 2023

To combat a looming recession, healthcare providers will need to take strategic action, including cutting costs, investing in patient experience, embracing digital technologies, and strengthening outsourcing partnerships. 1: Kaufman Hall Operating Margin Index by Month What healthcare provider trends can we expect in a recession?

Healthcare 130

Healthcare Analytics Outsourcing Insurance 130

Everest Group

MAY 31, 2023

Generative AI (GAI) has disrupted numerous industries, and the healthcare industry is eager to join in and explore the applications of GAI in healthcare research. However, the healthcare sector must be cautious due to the potential risks. Will Generative AI in healthcare lead to job loss? Let’s explore this further.

Healthcare 130

Healthcare Administrative Call Center Out-Tasking 130

Everest Group

JUNE 28, 2023

linkedin live How Technology Can Help Healthcare Overcome the $30 Billion RCM Spend June 28, 2023 | 9:30 a.m. IST The pandemic left no industry untouched, but healthcare was especially impacted. Healthcare providers were sent into a financial tailspin as elective surgeries were halted, and general expenses increased. BST, 8 p.m.

Healthcare 130

Healthcare Streamline Operations Reduced Costs Administrative 130

Everest Group

FEBRUARY 16, 2024

Financial Crime and Compliance (FCC) Operations Services The Financial Crime and Compliance (FCC) operations landscape is rapidly expanding within the Banking and Financial Services (BFS) industry. Stakeholders prioritize efficiency and productivity, aiming to reduce false positives and mitigate potential losses from regulatory fines.

Co-Sourcing 173

Co-Sourcing Banking Service Advisory 173

Groove Technology

NOVEMBER 15, 2024

These projects support businesses in managing operations more efficiently and meeting their digital transformation goals. Cost Efficiency: Outsourcing software development offers significant financial benefits. Global Developer Workforce: The software outsourcing industry taps into an expansive talent pool, there are now 28.7

Software 100

Software Outsourcing Cybersecurity E-Commerce 100

Magellan Solutions

FEBRUARY 14, 2024

In recent years, the US healthcare industry has significantly increased its reliance on healthcare call center outsourcing companies to enhance patient care and operational efficiency. Healthcare organizations can hand off their growing call center needs and redirect resources toward core clinical care.

Call Center 98

Call Center Healthcare Outsourcing Insurance 98

Everest Group

NOVEMBER 2, 2023

Patient Engagement Platforms In the current healthcare landscape, patient engagement platforms play a vital role. They serve as a crucial link between patients and healthcare providers, promoting proactive healthcare management. LEARN MORE ABOUT Top Service Providers

Healthcare 162

Healthcare Insurance Sourcing Information Technology 162

Everest Group

JANUARY 17, 2024

Payment Integrity Solutions The payment integrity market is dynamically transforming, continuously adapting and enhancing fundamental capabilities within the healthcare industry. The growing emphasis on ensuring accurate and efficient payment processes is creating various opportunities.

Healthcare 173

Healthcare Collaborations Analytics Marketing 173

Groove Technology

DECEMBER 16, 2024

You'll discover the advantages of outsourcing to the Philippines, including cost savings of up to 70%, favorable time zones, and international-standard service quality. Assess Expertise and Experience Industry Experience : Choose a partner with expertise in your industry, such as e-commerce, fintech, or healthcare. Address : Cebu City.

Software 100

Software E-Commerce Outsourcing Right-Sizing 100

Everest Group

APRIL 10, 2024

Amid healthcare providers’ ongoing struggles with Revenue Cycle Management (RCM) inefficiencies, a new wave of outsourcing is emerging, centered around value and technology-driven solutions like AI and analytics. These issues have reduced margins and escalated providers’ workloads. in 2022 and 2023 from 54.8%

Management 147

Management Healthcare Robotics Process Automation Analytics 147

Everest Group

JULY 27, 2023

Cloud Services PEAK Matrix® Assessment – North America In the continuously maturing cloud adoption landscape, enterprises are leveraging cloud services to increase operational efficiency, enable business innovation, and accelerate organizational growth.

Service 130

Service Healthcare Analytics Marketing 130

Everest Group

JULY 20, 2023

Identity and Access Management (IAM) Services PEAK Matrix® Assessment The demand for Identity and Access Management (IAM) services in the global business landscape is accelerating due to digital transformation trends, the importance of data protection, and the complexities of managing IT environments.

Management 130

Management Service Regulations Insurance 130

Perficient Digital Transformation

MARCH 6, 2025

In the realm of healthcare, effective communication and transparency are paramount. Pharmacies, as essential healthcare providers, must ensure that their services are accessible to all customers, regardless of their abilities. This promotes inclusivity and equal access to essential healthcare services.

Design 52

Design Healthcare Regulations Flexibility 52

Perficient Digital Transformation

AUGUST 2, 2024

Forrester released its Modern Application Development Services Landscape, Q3 2024 report to help businesses understand the value they can expect from modern application development (MAD) service providers and explore potential partners. Improve customer experience. Focus on business outcomes, not just outputs.

Service 105

Service Manufacturing Healthcare Software 105

Everest Group

JANUARY 24, 2025

The region prioritizes digital advisory platforms and seamless client engagement tools, with firms increasingly leveraging artificial intelligence (AI) and data analytics to offer hyper-personalized services. Leaders such as Broadridge and FIS are spearheading this transformation.

Advisory 130

Advisory Management Banking Government 130

Everest Group

OCTOBER 12, 2023

Understand how various technological elements work together to facilitate the effective delivery of comprehensive home-based care services.

Efficiency 147

Efficiency Marketing Service Healthcare 147

Perficient Digital Transformation

MARCH 6, 2025

Pharmacies play a crucial role in the healthcare system, providing essential services to individuals from all walks of life. Embracing Universal Design principles in pharmacies not only enhances customer service but also aligns with the broader concept of social responsibility. What is Universal Design?

Design 52

Design Healthcare Flexibility Customer Service 52

Groove Technology

JANUARY 15, 2025

For Java developers, this innovation translates into: Increased Efficiency: AI-driven solutions handle routine coding, enabling developers to tackle intricate challenges and foster innovation. Performance Optimization Suggestions : It provides actionable recommendations to enhance code performance and efficiency.

Automation 130

Automation Analytics Software E-Commerce 130

Perficient Digital Transformation

MARCH 1, 2024

In a dynamic digital landscape, choosing the right provider among the Adobe services landscape is paramount for businesses seeking to maximize their Adobe investments. Forrester published The Adobe Services Landscape, Q1 2024 report to help B2C marketing executives investigate potential partners. So where do marketing leaders start?

Right-Sizing 115

Right-Sizing Service Manufacturing Healthcare 115

Groove Technology

DECEMBER 16, 2024

This phase requires technical expertise to ensure that the architecture is scalable and efficient. Use in Safety-Critical Systems Safety-critical systems, such as those used in healthcare, automotive, aerospace, and defence, require a high level of accuracy and reliability.

Software 130

Software Design Flexibility Out-Tasking 130

Redial

MAY 30, 2024

The Impact of AI AI is everywhere—from virtual assistants like Siri and Alexa to more advanced applications in healthcare, finance, and education. It helps businesses optimize operations, improve customer service, and innovate faster. This boosts overall efficiency and reduces turnaround times.

Business Process Outsourcing 130

Business Process Outsourcing Data Entry Healthcare BPO 130

Perficient Digital Transformation

MARCH 6, 2025

Ensuring that pharmacies are accessible to everyone is not just a matter of good customer service; it is also a legal requirement. Universal Design is the practice of creating products, environments, and services that are accessible and usable by all people, regardless of their age, ability, or background. What is Universal Design?

Design 52

Design Healthcare Flexibility Service 52

Everest Group

OCTOBER 12, 2023

RPA provides a host of benefits to enterprises, including improved operational efficiency, enhanced customer and employee experience, and a workforce engaged in strategic activities. LEARN MORE ABOUT Top Service Providers

Robotics Process Automation 182

Robotics Process Automation Automation Payroll Healthcare 182

Everest Group

MAY 14, 2024

NextWealth offers services in AI/Machine Learning (AI/ML), Information Technology (IT) services , and Business Process Services (BPS) under a managed services model to a diverse set of clients in tech, e-commerce, fintech, banking, financial services and insurance (BFSI), and healthcare , among others.

Impact Sourcing 162

Impact Sourcing Sourcing E-Commerce Jobbing 162

Everest Group

MAY 21, 2024

Outsourcing is a growing trend in the insurance industry to transform the actuarial function by reducing costs, creating innovation, increasing efficiencies, and filling the talent demand. Explore the factors driving insurers to partner with specialized service providers and the advantages and obstacles of actuarial outsourcing.

Insurance 162

Insurance Outsourcing Flexibility Risk Management 162

Everest Group

APRIL 26, 2023

Artificial Intelligence (AI), technology integration, and consumerization are among the key trends driving the future of healthcare, a glimpse into the horizon at HIMSS23 showed. Read on to learn takeaways from Everest Group analysts who attended the recent global healthcare conference.

Healthcare 130

Healthcare Design Efficiency Service 130

Everest Group

AUGUST 14, 2024

Herein, we delve into the current state of the private equity market, identify the strategic priorities reshaping PE firms’ approaches, and explore the transformative role of technology and service providers in this sector. The last 18 months presented a significant period of recalibration for the private equity market.

Collaborations 162

Collaborations Advisory Regulations Government 162