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Using OKRs for Your Sustainability Goals: It’s Time to Drive Meaningful Change | Webinar

Everest Group

What questions does the webinar answer for the participants? Watch as our sustainability experts discuss how enterprises can leverage OKRs for their sustainability initiatives and transition from the conventional KPI and SLA approaches to an OKR-driven methodology. What are OKRs? Why use OKRs for sustainability specifically?

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Sustainability in Engineering – How are Companies Evolving to Achieve their ESG Goals?

Everest Group

This design approach fosters efficiency and reduces waste by allowing a single platform to serve multiple purposes.  In the product development area, aerospace titans such as Airbus SE and Pratt and Whitney have turned their attentions to sustainable aviation fuels.

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Exploring South Africa’s CX Services Potential: Your Gateway to Exceptional Customer Experiences

Everest Group

Get insights on the CXM industry in Europe in our webinar, Navigating the European CXM Outsourcing Market: Trends and Insights. Accounting for 40% of the country’s contact center jobs, as per BPESA, Johannesburg ensures abundant resources for efficient outsourcing operations.

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The Role of ESG in IT Services Pricing: Is There a Case for a Green Premium?

Everest Group

Service providers who lead in green engineering and can produce significantly more carbon-efficient software have an opportunity to price their sustainable IT services at higher premiums and pioneer this emerging space. Developing carbon-efficient software has never been a core objective. Green software.

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Unlock a New Source of Value Creation – Integrate Sustainability into the GBS Charter to Help BFS Firms Realize Their ESG Goals | Blog

Everest Group

This has created a big opportunity for GBS organizations to move from being measured for their labor arbitrage and cost efficiency to the value they can deliver to enterprises. These organizations are also focusing on workplace diversity , pay equity, and good governance structure to meet their ESG aspirations.

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Profits with Purpose – Is It a Balancing Act or Are There Business Cases? | LinkedIn Live

Everest Group

However, we’re seeing purpose-driven businesses with sustainability objectives drive profits by enabling cost cuts, improving efficiency, and reducing risk across their environmental footprint and social landscape. Principal Analyst, Impact Sourcing and Sustainability Research. Arpita Dwivedi. Senior Analyst.

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Five Actions GBS Organizations Must Take to Address the Global Business Services Trends and Challenges of 2022 | Blog

Everest Group

For example, GBS leaders could consider ways to stand out during college recruiting, find new methods to retain talent, or even look into different locations through options like impact sourcing. Action #5 – Obsess Over Employee Experience.