IBM Services

DECEMBER 1, 2023

Insurers struggle to manage profitability while trying to grow their businesses and retain clients. Large, well-established insurance companies have a reputation of being very conservative in their decision making, and they have been slow to adopt new technologies.

Insurance 103

Insurance Automation Regulations Reduced Costs 103

Premier BPO

JULY 12, 2024

The US Health Insurers Customer Experience Index Rankings, 2024 paint a bleak picture of the health sector struggling to keep up with other sectors regarding Customer Experience (CX) and Digital Maturity. Furthermore, automating tasks such as appointment reminders and insurance verification minimizes errors and streamlines processes.

Healthcare 79

Healthcare Efficiency BPO Insurance 79

Everest Group

MAY 21, 2024

Outsourcing is a growing trend in the insurance industry to transform the actuarial function by reducing costs, creating innovation, increasing efficiencies, and filling the talent demand. Explore the factors driving insurers to partner with specialized service providers and the advantages and obstacles of actuarial outsourcing.

Insurance 64

Insurance Outsourcing Flexibility Risk Management 64

Perficient Digital Transformation

NOVEMBER 27, 2023

In the dynamic environment of highly regulated industries like healthcare and financial services, leaders often balance competing goals to delight customers while cutting costs. This blog was co-authored by Carl Aridas and Joel Thimsen. Build a reliable risk management strategy using accurate estimations and predictions.

Regulations 52

Regulations Efficiency Healthcare Automation 52

Magellan Solutions

APRIL 24, 2023

Stay Ahead of the Compliance Game: How Insurance Companies Can Meet Regulatory Requirements Nowadays, businesses should be up-to-date with the governing laws on data security. Outsourcing insurance compliance services can assist businesses with the changes in regulatory compliance. Additionally, it lowers exposure to potential risks.

Insurance 97

Insurance Reduced Costs Outsourcing Call Center 97

Mattsen Kumar

OCTOBER 7, 2024

In the insurance world, where the promise of protection often meets the reality of paperwork and jargon, delivering exceptional customer experience (CX) has never been more crucial. In the UK insurance sector, the quest for providing outstanding CX is not just a pipe dream but a tangible goal for 2024 and beyond. Sounds dreamy, right?

Insurance 52

Insurance Call Center Analytics Regulations 52

Paysquare

MAY 10, 2023

However, it is crucial to note that the industry is subject to rigorous regulations, encompassing a multitude of rules and prerequisites that differ depending on the business type and location. To navigate these regulations efficiently, companies must be aware of their obligations. from 2021 to 2026. from 2021 to 2026.

Regulations 52

Regulations Payroll Outsourcing Automation 52

Perficient Digital Transformation

JULY 6, 2023

A blockchain-based data model for health insurance could potentially help to improve the efficiency and security of the health insurance industry. In such a model, each participant in the network, such as a patient, healthcare provider, or insurance company, would have their own unique identity on the blockchain.

Insurance 52

Insurance Healthcare Reduced Costs Regulations 52

Premier BPO

JULY 12, 2024

The US Health Insurers Customer Experience Index Rankings, 2024 paint a bleak picture of the health sector struggling to keep up with other sectors regarding Customer Experience (CX) and Digital Maturity. Furthermore, automating tasks such as appointment reminders and insurance verification minimizes errors and streamlines processes.

Healthcare 52

Healthcare Efficiency BPO Insurance 52

IBM Services

MAY 8, 2023

In my previous post , I described the different capabilities of both discriminative and generative AI, and sketched a world of opportunities where AI changes the way that insurers and insured would interact. Efficient and accurate AI requires fastidious data science. Above all, put in a robust AI governance program.

Insurance 71

Insurance Government Regulations Analytics 71

31 West

OCTOBER 15, 2024

There are a number of laws and regulations pertaining to data privacy, and these laws can have significant implications for call centers. Operational Efficiency Finally, note that following data privacy laws does not have to be onerous. When dealing with this data, however, there are some risks to be aware of.

Call Center 130

Call Center Regulations Government Insurance 130

Paysquare

MAY 24, 2024

Payroll regulations must be followed strictly to avoid major legal repercussions. There may be legal repercussions if income tax regulations regarding employment records are broken. Maintaining accurate records can help you comply with employment rules and regulations while ensuring workers are paid fairly and on time.

Payroll 52

Payroll Efficiency Management Regulations 52

Groove Technology

NOVEMBER 1, 2024

Health Insurance Companies : For processing claims and managing patient records, high-quality healthcare software development services are essential. This specialized knowledge can lead to more efficient and compliant solutions tailored to the unique needs of the healthcare sector.

Healthcare 130

Healthcare Software Outsourcing Regulations 130

Perficient Digital Transformation

JANUARY 19, 2024

Many organizations, particularly those within highly regulated sectors such as financial services and healthcare, face limitations in using actual production data or documents for testing purposes. Expand AI capabilities – With more efficient testing, organizations can better train their AI models and improve and increase their capabilities.

Efficiency 52

Efficiency Healthcare Regulations Insurance 52

AS White Global

AUGUST 10, 2022

In recent years, insurers have relied on outsourcing insurance services to give them a significant edge in this highly competitive industry. Insurance companies have had to adapt to changes in regulations and to their customers’ evolving needs in response to the pandemic situation.

Offshoring 52

Offshoring Insurance Service Data Entry 52

Perficient Digital Transformation

NOVEMBER 12, 2024

Intelligent Automation Supports Prior Authorization and Business Efficiencies True trust-enhancing transparency can be unlocked through intelligent automation. By measuring and tracking these processes, efficiency, effectiveness, and consumer experience are greatly impacted.

Healthcare 105

Healthcare Automation Robotics Process Automation Insurance 105

31 West

SEPTEMBER 24, 2024

Compliance with Data Protection Regulations Given the modern world’s reliance on computers and the internet to keep data, it is particularly important to follow data protection regulations. HIPAA regulates the use and disclosure of PHI in the U.S., It has tight requirements for data acquisition, processing plans, and storage.

Retail 130

Retail Regulations E-Commerce Insurance 130

Perficient Digital Transformation

APRIL 14, 2022

The connection between technology and consumers in the insurance industry has never been more relevant. Although the insurance industry was already facing rising competition and customer expectations, the global pandemic forced our industry to take legacy processes and technologies, and transition to “digital” seemingly overnight. .

Insurance 78

Insurance Design Automation Regulations 78

AS White Global

AUGUST 10, 2022

In recent years, insurers have relied on outsourcing insurance services to give them a significant edge in this highly competitive industry. Insurance companies have had to adapt to changes in regulations and to their customers’ evolving needs in response to the pandemic situation.

Offshoring 52

Offshoring Insurance Service Data Entry 52

Everest Group

MAY 24, 2023

As the insurance industry undergoes a paradigm shift post-pandemic, digital transformation can improve customer experience and engagement. Partnering with service providers will help insurers overcome barriers and improve efficiencies. Read on to learn more. Reach out directly to discuss or for more information.

Insurance 52

Insurance Risk Management Risk Management Analytics 52

IBM Business Partners

JUNE 23, 2023

Although interest rates have increased at an unprecedented rate over the past year due to efforts by central banks to curb inflation, insurers are locked into low-yielding investments, and it will take several years for their investment yields to improve. Core modernization (processes and technology) is a top priority for every insurer.

Insurance 56

Insurance Administrative Right-Sizing Automation 56

Everest Group

MARCH 17, 2023

Managing General Agents (MGAs) and wholesalers are becoming increasingly relevant in the insurance ecosystem due to the unique advantages they have over brokers/agents. As insurance intermediaries that represent carriers, MGAs provide insurance products to retail agencies and insureds. Read on to learn more.

Insurance 52

Insurance Robotics Process Automation Risk Management Risk Management 52

Paysquare

SEPTEMBER 12, 2023

Payroll regulations must be followed strictly to avoid major legal repercussions. There may be legal repercussions if income tax regulations regarding employment records are broken. Maintaining accurate records can help you comply with employment rules and regulations while ensuring workers are paid fairly and on time.

Payroll 52

Payroll Efficiency Management Regulations 52

Magellan Solutions

FEBRUARY 18, 2021

The Necessity of Bookkeeping Insurance Services. Bookkeeping insurance services are important to firms who want to track their profit. Some of its achievements can come from efficient budget allocation. CPA for Insurance Agency: Why Is It Important? With this in mind, they can represent many insurance carriers.

Insurance 52

Insurance Service BPO Accounting 52

Offshore India Data Entry

OCTOBER 28, 2024

The rising patient demands, growing regulatory pressures, and the continuous requirement for operational efficiency force the healthcare industry to seek smart and sustainable solutions. By outsourcing, you can free up your in-house staff and also ensure that these crucial tasks are managed efficiently.

BPO 52

BPO Healthcare Service Insurance 52

Redial

MARCH 10, 2023

Insurance policies provide a safety net that can help mitigate the negative effects of accidents, illnesses, natural disasters, and other unexpected events. These professionals have the necessary skills and experience to manage policies efficiently, that will ensure compliance with industry standards and regulations.

Call Center 130

Call Center BPO Outsourcing Nearshoring 130

31 West

JULY 8, 2022

Regulations of IT compliance vary by the industry you operate in, and it keeps changing. As an industry expert, you must know which regulations to apply to your sector. Enhance Growth: Companies adopting IT compliance have more opportunities to operate in geographic areas with specific compliance regulations.

Regulations 130

Regulations Insurance Healthcare Advisory 130

Magellan Solutions

FEBRUARY 14, 2024

In recent years, the US healthcare industry has significantly increased its reliance on healthcare call center outsourcing companies to enhance patient care and operational efficiency. Improved customer service – Outsourced centers handle high call volumes extremely efficiently, reducing hold times.

Call Center 98

Call Center Healthcare Outsourcing Insurance 98

Magellan Solutions

MARCH 22, 2021

Insurance BPO is a gold mine. That is why Insurance Business Process Outsourcing exists. In this article, we will discuss with you how insurance BPO can help you increase your sales. What is an Insurance BPO? Insurance Business Process Outsourcing or Insurance BPO makes your life easy by handling back-office tasks.

Insurance 52

Insurance BPO Sales Business Process Outsourcing 52

Paysquare

AUGUST 5, 2024

The payroll industry in India is regulated by a complex network of national and state laws & regulations which includes labour laws, income tax, provident funds, and employee state insurance. Businesses need to keep up with new rules and regulations as not knowing about the updates and changes to can lead to complexity.

Payroll 52

Payroll Service Insurance Regulations 52

inDinero

AUGUST 21, 2024

A Construction CFO is a financial expert specializing in the building sector’s nuances, combining traditional financial management skills with in-depth knowledge of construction processes, regulations, and industry-specific challenges. Regulatory Compliance : Ensuring adherence to financial regulations and industry standards.

Regulations 105

Regulations Finance Accounting Jobbing 105

IBM Services

MAY 9, 2024

For starters, healthcare organizations constantly encounter vast (and ever-increasing) amounts of highly regulated personal data. Inaccuracies might also lead to more delays or complications with insurance coverage. Healthcare organizations must adhere to data privacy regulations like HIPAA and GDPR.

Government 71

Government Healthcare Regulations Insurance 71

Perficient Digital Transformation

NOVEMBER 15, 2024

election results could significantly shift healthcare policy and impact healthcare access, affordability, regulation, and innovation. Strict regulations around HIPAA, PHI, and PII create significant barriers, making it difficult to adopt off-the-shelf AI solutions from fields like commerce or digital experience.

Healthcare 52

Healthcare Insurance Regulations Analytics 52

Perficient Digital Transformation

NOVEMBER 15, 2024

election results could significantly shift healthcare policy and impact healthcare access, affordability, regulation, and innovation. Strict regulations around HIPAA, PHI, and PII create significant barriers, making it difficult to adopt off-the-shelf AI solutions from fields like commerce or digital experience.

Healthcare 52

Healthcare Insurance Regulations Automation 52

Paysquare

JUNE 30, 2024

PEO and EOR services work together to simplify HR procedures and guarantee lawful and efficient international business growth. Employee Benefits – PEOs offer various benefits for employees, such as retirement plans, health insurance, and other advantages. They manage tax filings and ensure accurate and timely payments.

Payroll 52

Payroll Administrative Right-Sizing Regulations 52

Everest Group

APRIL 3, 2024

Gen AI has recently gained considerable attention in the banking, financial services, and insurance (BFSI) industry. Implementing gen AI can improve the velocity of change, increasing the overall efficiency of existing tasks. Non-compliance with these regulations may lead to fines and legal consequences.

Regulations 69

Regulations Out-Tasking Insurance Cybersecurity 69

Capgemini

NOVEMBER 4, 2024

But automotive leaders shouldn’t overlook a domain that’s critical for the market: captive finance companies, wholly owned subsidiaries that provide financial services such as insurance and loans that enable purchases from the parent company. There are so many rules and regulations that these are almost bound to happen.

Finance 52

Finance Insurance Manufacturing Banking 52