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How Developers Can Speak Clients’ Language and Avoid Miscommunication

Groove Technology

By Ali Nguyen, Senior Software Engineer at Groove Technology As a software developer, I used to believe that my job was all about solving complex technical problems. I thought that if I could write efficient code, design scalable systems, and troubleshoot issues quickly, I was doing everything right.

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From Roman Tax Collectors to Global Business Partners: A History of Outsourcing

Premier BPO

Outsourcing, the practice of contracting out business processes to external providers, has a long history that spans centuries. Empires Outsource for Efficiency Outsourcing can be traced back to ancient civilizations. Empires Outsource for Efficiency Outsourcing can be traced back to ancient civilizations.

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What Makes a Great App?

Groove Technology

And stand out among thousands of others? Through this article, let’s find out what will be the prerequisites in identifying a great app on the market today. It is not simple that one application can stand out from the rest, here are some of the most basic elements that make up an attractive application. Fast & Stable.

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ChatGPT Trends – A Bot’s Perspective on How the Promising Technology will Impact BPS | Blog

Everest Group

What better way to find out how ChatGPT will impact the Business Process Services (BPS) market than to ask the trained chatbot itself this question? It is already capable of understanding natural language with high accuracy, and with enough training, it can start with taking on simple tasks at contact centers.

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How to set employee expectations for remote work

Hyland

Setting work-from-home expectations is the first thing an organization must do if they wish to promote remote efficiency. Will emails be efficient enough to address time-sensitive concerns, especially considering all the back-and-forths? 5 steps: How to set employee expectations for remote work. Set up communication channels.

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Enhance Your Team Capacity with Node.Js Remote Development

Groove Technology

job, and tips for working remotely as a Node.js It was first introduced in 2009 by Ryan Dahl and has become increasingly popular over the years due to its versatility and efficiency. Remote developers can leverage these resources to solve problems quickly and efficiently, reducing downtime and improving productivity.

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Are Human-centric Experiences Possible with Gen AI? We Think So! | Blog

Everest Group

Reach out to us to explore further. Gen AI can improve operational efficiency in contact centers by 15-25% and create experiences that resonate on a deeply personal level, making every interaction feel uniquely tailored to you. Gen AI isn’t here to steal our jobs; it’s here to supercharge them.