Everest Group

JULY 23, 2024

While outsourcing to third parties can help organizations enhance operations efficiently, it also introduces the risk of security breaches. Among these, we understand that the number of vendors, their size, and their control lists significantly influence the scope of managed services and, consequently, the managed services pricing.

Risk Management 147

Risk Management Risk Management Management Right-Sizing 147

Everest Group

JANUARY 12, 2024

Major enterprise platforms such as SAP, Salesforce, Oracle, and Microsoft Dynamics aim to improve industry cloud offerings in 2024 to provide benefits such as accelerated innovation, improved efficiency, and enhanced security and compliance.

Service 173

Service Advisory Outsourcing Managed Services 173

Everest Group

NOVEMBER 27, 2023

For assistance with benchmarking the ServiceNow implementation and managed services effort and price, contact us at benchmarking@everestgrp.com. Shared instance here refers to the managed services provider’s (MSP’s) domain-separated ServiceNow offering.

Right-Sizing 130

Right-Sizing Flexibility Managed Services Research 130

Everest Group

NOVEMBER 27, 2023

For assistance with benchmarking the ServiceNow implementation and managed services effort and price, contact us at benchmarking@everestgrp.com. Shared instance here refers to the managed services provider’s (MSP’s) domain-separated ServiceNow offering.

Right-Sizing 130

Right-Sizing Flexibility Managed Services Research 130

Everest Group

JANUARY 5, 2024

A content supply chain is essentially a process to streamline content ideation, creation, management, and distribution in a structured and efficient manner. This technology could significantly reduce costs, improve efficiency, and produce better content quality and consistency.

Marketing 162

Marketing Reduced Costs Managed Services Efficiency 162

Everest Group

DECEMBER 9, 2022

Enhanced efficiency : Third-party CXM providers offer extensive pooled experiences, knowledge of existing and upcoming technologies, and awareness of best practices in the marketplace. These teams of experts can provide valuable insights to guide an organization’s CXM strategy and maximize efficiency.

Outsourcing 130

Outsourcing Selective Outsourcing Streamline Operations Flexibility 130

31 West

SEPTEMBER 10, 2022

It’s your task to educate them about the technical details of your services. An effective MSP marketing strategy will convince the clients by presenting how your managed services can add value to their businesses. What can increase your brand visibility and keep you apart from other managed services providers?

Marketing 130

Marketing Sales Cybersecurity Engineering 130