Remove Efficiency Remove Marketing Remove Order Management
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Elevating the In-Store Experience Through Order Management

Perficient Digital Transformation

With this in mind, it is crucial for retailers to consider the benefits of investing in technology that allows customers to access their order information online regardless of the purchase channel. It is no longer acceptable to make an in-store purchase and not be able to retrieve order information digitally.

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Building an Airtight Business Case for Order Management Optimization

Perficient Digital Transformation

Your order management system sits at the critical intersection of customer experience and operational efficiency. Our recent research study revealed that C-suite decision makers prioritize cold, hard financial metrics when evaluating order management solutions.

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Jump On the Automotive Commerce Bandwagon with Order Management

Perficient Digital Transformation

This got me thinking about automotive commerce and how businesses can leverage order management to help improve the car-buying experience for their customers. So, where does order management fit into this? The chatbot market is set to expand at a remarkable 23.3% We hear a lot about automotive commerce.

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Deep Dive into IBM Sterling Certified Containers and Cloud Solutions

Perficient Digital Transformation

Many retailers are embarking on a digital transformation to modernize and scale their order management system (OMS) solution. Built on a modern architecture, the solution wraps Docker containers around order management business services. K8s is referred to Kubernetes.

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Robotic Process Automation (RPA) – Technology Provider Landscape with PEAK Matrix® Assessment 2022

Everest Group

RPA provides a host of benefits to enterprises, including improved operational efficiency, enhanced customer and employee experience, and a workforce engaged in strategic activities. With Big Tech firms entering the space, RPA has become one of the fastest-growing software markets. Learn More. Learn More. Learn More.

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Enhancing CX with Integrated Tech Solutions: A Spotlight on Salesforce | Blog

Everest Group

Enterprises require multiple technologies within the CX tech ecosystem, such as data platforms, including customer relationship management (CRM) and Customer Data Platforms (CDP), contact center solutions, including cloud, AI bots, and agent support, as well as analytics tools for customer and sales insights.

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From Chaos to Harmony: The Transformative Role of Supply Chain Orchestration | Blog

Everest Group

Read on to discover how supply chain orchestration helps enable operational efficiency, resilience, and adaptability to thrive amid continuous changes and pressures. Effective supply chain management is no longer only about operational efficiencies, it is also about the ability to anticipate, adapt, and thrive amidst disruptions.