How to outsource customer service | MicroSourcing
Microsourcing
DECEMBER 15, 2024
Outsourcing customer service has become a strategic solution for businesses aiming to deliver exceptional customer support while maintaining cost efficiency.
Efficiency MicroSourcing Service 
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How outsourcing is helping deliver retail and eCommerce success
Microsourcing
APRIL 9, 2024
Along with my MicroSourcing colleague Sean Baker, Barbeques Galore CFO Mitchell Koureas and Adore Beauty Group CXO Nicola Clement, we spent almost an hour exploring how outsourcing is a valuable tool for retail businesses of all sizes to address labor shortages, reduce attrition rates and extend service hours.
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Organizations that are able to scale and grow quickly understand that driving efficiencies from the get-go is a must. What better area to do this in than your customer service department? Getting your customer service strategy right is a key growth driver and can make or break any organization.
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million individuals in the country have registered on international online platforms, offering their freelancing services. Offshoring offers numerous benefits that are hard to ignore: cost reduction, enhanced efficiency, and improved productivity. And the rest of the world is following suit.
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