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One of the Best Strategic Business Decisions: Outsourcing

Premier BPO

Strategic Advantages Beyond Cost Savings Outsourcing presents a strategic solution that can unlock many benefits as it provides access to specialized expertise currently unavailable on your team to tackle complex challenges.

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Hackett Research: Inflation, Geopolitical Unrest, Other Factors Drive Up Operational Costs of Finance for the First Time in Decades

The Hackett Group

Miami, FL — July 13, 2023 — For the first time in decades, most finance organizations experienced a significant increase in operating costs in 2023, driven by inflationary pressures, geopolitical unrest and other uncertainty factors, according to new research from The Hackett Group , Inc. NASDAQ: HCKT).

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Hackett: Procurement Operating Costs Increase For the First Time in a Decade

The Hackett Group

Despite increases in year-on-year operating costs, Digital World Class procurement organizations excel at cost optimization compared to typical organizations, The Hackett Group ® found. They now operate at 21% lower cost than their peers and have 32% fewer staff. Digital World Class Procurement Orgs Drive 2.4X

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Navigating the Evolving Private Equity Landscape: Driving Value from Technology and Collaborative Ecosystems | Blog

Everest Group

The last 18 months presented a significant period of recalibration for the private equity market. Digital transformation is enabling PE firms to improve operational efficiency, enhance decision-making, and drive value creation.

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Property and Casualty (P&C) Insurance BPS PEAK Matrix® Assessment 2023

Everest Group

Property and Casualty (P&C) Insurance BPS Enterprises have been increasingly turning to P&C insurance BPS providers during the recession to address elevated operating costs resulting from heightened inflation, which has led to increased claims expenses and rate adjustments for various P&C products.

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Exploring South Africa’s CX Services Potential: Your Gateway to Exceptional Customer Experiences

Everest Group

With robust telecommunications and widespread internet connectivity, businesses can efficiently run contact center operations Impact sourcing focus: South Africa offers companies a chance to meet impact sourcing goals while remaining cost-effective.

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History of BPO: Past, Present and The Future

Offshore India Data Entry

These early adopters recognized the benefits of outsourcing, including cost savings, improved efficiency, and access to skilled labor. This diversification has enabled companies to streamline operations, reduce costs, and improve efficiency. The global BPO market is projected to reach $435.8 from 2020 to 2028.

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