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History of BPO: Past, Present and The Future

Offshore India Data Entry

Early BPO Services Initially, BPO services focused on call centers and data entry, with companies like IBM and Accenture leading the way. These early adopters recognized the benefits of outsourcing, including cost savings, improved efficiency, and access to skilled labor.

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Achieving cloud excellence and efficiency with cloud maturity models

IBM Business Partners

Cloud maturity models (or CMMs) are frameworks for evaluating an organization’s cloud adoption readiness on both a macro and individual service level. They help an organization assess how effectively it is using cloud services and resources and how cloud services and security can be improved. Why move to cloud?

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8 Tips For Excellent Customer Service To Colleges & Universities

31 West

Providing exceptional customer service is crucial for colleges and universities in today’s competitive educational backdrop. Effective customer service enhances the student experience and boosts the institution’s reputation and enrollment rates. But you may ask, to what end? A study by von Keyserlingk et al. Here are eight tips.

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Unlock Top-Tier JavaScript Developer Outsourcing Services

Groove Technology

Elevate your business with Groove Technology's expert JavaScript outsourcing services. offer powerful tools for building complex, scalable, and efficient web applications. Instead of getting bogged down in the technical details, your team can focus on areas like business development, marketing, and customer service.

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From Payroll Pains to Growth Gains: Streamlining Payroll & HR for Success

Speaker: Joe Sharpe and James Carlson

In the world of small business management, the challenge of managing payroll & HR efficiently while scaling operations can be overwhelming. Please note that in order to receive the Activity IDs for HRCI and SHRM, you must be present during the live webinar for at least 50 minutes.

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How to Scale Your Landing Page Performance Efficiently?

Groove Technology

A clear statement should be present on your landing page. People often look for recommendations from customers who have used the product or service. People often look for recommendations from customers who have used the product or service. Clearly state your offer. Online users look for solutions to their issues.

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Getting Past the Shiny Object Phase of Gen AI in Banking and Financial Services | Webinar

Everest Group

The panel will discuss current applications of AI in the banking and financial services industry, showcasing how these technologies are not just futuristic concepts but present-day tools driving operational efficiency and customer satisfaction.

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