The Rise of Global Business Services (GBS)
The Global Small Business Blog
OCTOBER 25, 2023
©iStock/Rawpixel Why is Global Business Services (GBS) becoming more popular?
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The Global Small Business Blog
OCTOBER 25, 2023
©iStock/Rawpixel Why is Global Business Services (GBS) becoming more popular?
Everest Group
NOVEMBER 19, 2024
Moving past GBS model evaluations based on outdated metrics, such as cost efficiency and operational performance, offers businesses the opportunity to drive strategic value and innovate for greater capabilities. CDT | 10 a.m. EDT | 3 p.m. GMT | 8:30 p.m. IST Global businesses are at a unique inflection point of growth. Who should attend?
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Automation Anywhere
FEBRUARY 16, 2021
While automation brings efficiency and cost savings across the entire organization, the shared services center (SSC) is in the best position to achieve the maximum benefits from automation. Automation by design Shared services and automation are two sides of the coin. It is by design. They create value together.
Magellan Solutions
MARCH 5, 2023
Besides BPO, the Philippines is the best option for shared services. What Is a Shared Service Center? Shared service centers are independent business units of processes, technologies, and people. With shared services, expertise and resources are shared within a company.
Premier BPO
MARCH 29, 2023
Shared Services and Outsourcing Week (SSOW) is the industry’s leading collaborative event that brings together professionals, leaders, and experts from various industries and backgrounds to share their best practices every year. The week featured prize-winning speakers and Global Business Services giants.
Premier BPO
AUGUST 2, 2024
The transformative solution of borderless outsourcing can help companies enhance efficiency, drive innovation, and gain a competitive edge. Together, these enable businesses to unlock operational efficiencies, mitigate risks, and drive sustainable growth when coupled with a tech-enabled outsourcer.
Premier BPO
JUNE 7, 2024
With experienced external partners, your business can unlock best practices that streamline your processes for improved efficiency, scalability, and exceptional customer service. A two-tiered support structure with Level 1 and 2 technicians for efficient resolution and escalation of issues helped to enhance communication.
Zinnov
OCTOBER 20, 2023
“ Efficiency is doing things right; effectiveness is doing the right things. ” – Peter Drucker In the 1980s, Shared Service Centers (SSCs) and third-party Independent Software Vendors (ISVs) significantly changed how American organizations managed essential functions by providing access to global talent.
AH Anderson Consulting
JUNE 22, 2016
The concept of corporate Shared Services (SS) has been around a long time, with the private sector credited with starting this concept in the late 1980’s, and the public sector about a decade later. to be leveraged across an entire organization, resulting in lower costs with agreed-upon customer-service levels.
Intugo
APRIL 25, 2023
What is a Shared Service Center in Mexico and how can it reduce operating costs? Establishing a shared service center in Mexico through Intugo can also be a solution for mid-sized companies. Shared service centers utilize standardized processes. Increased efficiency and productivity.
Everest Group
APRIL 9, 2024
During Shared Services & Outsourcing Week (SSOW), March 20-23, in Orlando, “The G6 BPO Debate” tackled thought-provoking and challenging questions associated with BPO’s impact on GBS. Are you entrenched in the ongoing battle between Global Business Services (GBS) and outsourcing? Reach out to us to learn more.
Everest Group
MAY 30, 2024
The agenda is designed to help C-suite leaders and teams in global business services, sourcing and vendor management, and shared services operate at peak productivity and efficiency. The theme of the conference is “The Pragmatic Edge: Designing Your Future.”
Everest Group
MARCH 11, 2024
Key priorities also involve fortifying data security, ensuring compliance, and automating manual processes to enhance overall efficiency. Consumer Packaged Goods (CPG) IT Services PEAK Matrix® Assessment 2024 What is in this PEAK Matrix® Report In this report, we assess 23 providers featured on the CPG IT Services PEAK Matrix®.
Everest Group
APRIL 21, 2022
Everest Group Vice President Chunky Satija will join a panel discussion exploring how claims operations can be made more effective and efficient. Shared services and sourcing executives. How to adopt digitalization through a phased layering approach. Ways to enable business and IT collaboration. Procurement leaders and managers.
Magellan Solutions
JULY 13, 2022
Healthcare Shared Services for your Medical Center. Healthcare Shared Services – What You Need To Know. Shared services is not a concept for some, as the practice is being applied to many businesses, especially in small and medium sized enterprises (SMEs) , where saving money and time is of the essence. .
Everest Group
JULY 30, 2024
“With the largest global services workforce in the MEA region, and major players like _VOIS (Vodafone) and Concentrix surpassing 10,000 FTEs, Egypt’s prominence in the industry continues to grow.” The theme of the conference is “The Pragmatic Edge: Designing Your Future.” For more information, visit [link]
Intugo
NOVEMBER 27, 2024
Markedly, international markets are highly demanding environments that seek greater operational efficiencies than most types of business structures, which is one of the reasons Global Delivery Centers (GDCs) are becoming an increasingly attractive option for companies looking to optimize their service delivery.
Accenture Insurance
NOVEMBER 20, 2014
Low interest rates, increased competition, sales channel pressures, legacy technology and proliferating regulations are all putting insurers under pressure to reduce costs and increase operating efficiencies. Enabling Agile Insurance Finance and Risk through Shared Services Part 1: The Pressure is on for Insurance CFOs.
Everest Group
JUNE 18, 2024
” The agenda will help C-suite leaders and teams in global business services, sourcing and vendor management, and shared services operate at peak productivity and efficiency. The theme of the conference is “The Pragmatic Edge: Designing Your Future.”
Planergy Software
MARCH 24, 2025
You can maximize grants by focusing on financing specific projects, like STEM programs, teacher training, or energy-efficient building upgrades. Shared Services Across Schools MATs can save costsand even generate incomethrough shared services. Accounts Payable (AP) automation is one of the best ways to do this.
Everest Group
SEPTEMBER 30, 2024
For instance, India and Eastern Europe have become hubs for IT and software development talent Cost arbitrage: While cost savings remain a key driver, the focus has shifted to achieving cost efficiency without compromising quality. Enterprises must carefully assess their options and choose partners that align with their strategic goals.
Automation Anywhere
MAY 6, 2022
They can have a significant impact on back-office functions to bring about operational efficiencies: reduced cost, faster turnaround times, and increased productivity. Intelligent automation (IA) empowers rapid end-to-end business process automation and accelerates digital transformation.
31 West
SEPTEMBER 8, 2022
Pump It Up And Keep Your Efficiency On The Excited State. With that done, You should also consider a more advanced trick to cut the cost of the devices and services. Accelerate the development of centralized and shared services by leveraging enterprise-wide competencies and reducing the number of employees embedded in business units.
Everest Group
APRIL 26, 2022
Looking at the latest Global Business Services trends, business agility is a key lever driving cost optimization, improved operational efficiency, accelerated digital transformation, higher revenue impact, improved customer experience, and other positive business impacts.
Perficient Digital Transformation
MARCH 27, 2023
Networking Infrastructure: Designing your platform’s backbone networking model, core infrastructure shared services, domain controllers, DNS configuration, traffic routing optimization, and IP address management.
Everest Group
JULY 26, 2024
At the top, the central strategy team guides where and how work should be done—onshore, offshore, nearshore, in-house, or outsourced—to balance cost, efficiency, and quality. Now, consider a power trio working together seamlessly. On one side, HR handles workforce planning and talent management, ensuring the right skills are in place.
Premier BPO
OCTOBER 21, 2022
Some best practices include: Consolidated/Shared Service Models/Organizational Structure. Finding the Sweet Spot: The Intersection of Peak Operational Efficiency & Highest Level CX. The focusROI is WFM. 80% time of supervisors should be spent coaching and engaging their agents. Employee engagement equals productivity.
Everest Group
SEPTEMBER 9, 2024
They expect CM solutions to be tailored to the unique needs of their business functions and industries, offering customization that drives more relevant and actionable outcomes Beyond visibility, efficiency gains are becoming a critical expectation.
Everest Group
NOVEMBER 16, 2022
This has created a big opportunity for GBS organizations to move from being measured for their labor arbitrage and cost efficiency to the value they can deliver to enterprises. These organizations are also focusing on workplace diversity , pay equity, and good governance structure to meet their ESG aspirations.
Everest Group
MAY 21, 2024
Ensuring compliance can be resource-intensive, necessitating efficient tax management systems and expertise in Indian tax regulations Strategic considerations : The implications of PE tax influence strategic decisions regarding the structure and location of GBS.
AS White Global
OCTOBER 16, 2022
It can help improve process efficiencies and productivity in operations. It allows you to allocate your resources more efficiently in terms of personnel, equipment, technology, and infrastructure. Offshoring involves delegating particular functions of your company operations to an offshore service provider from another country.
Automation Anywhere
OCTOBER 26, 2020
Its numerous opportunities for automation significantly enhance productivity, making end-users more efficient and effective in daily tasks. Beyond ITSM ESM is a cross-organizational platform with a shared service catalog designed to automate workflows via low code or no code toolsets.
Magellan Solutions
JUNE 22, 2021
BPO call center vs. shared services call center. There has long been an argument between Shared Services and Business Process Outsourcing (BPO). . The services that BPO and shared services providers use are generally to remove manual, operational, and often repetitive tasks from your everyday work.
Everest Group
OCTOBER 23, 2023
Global Business Services (GBS) organizations are at the forefront of driving transformation and efficiency across enterprises. However, they often fall short in one critical aspect: change management. Learn why GBS leaders must begin implementing change management strategies today, starting with a comprehensive 12-step program.
Automation Anywhere
MAY 26, 2022
A smarter solution Artificial intelligence can be used to study, map, and deliver process information to multiple department heads, so they can make data-driven decisions that improve efficiency and productivity.
AH Anderson Consulting
JANUARY 17, 2017
Many tools (or methodologies) throughout the years have enabled achievement of these goals including Shared Services, Lean Six Sigma, Global Business Services (GBS) and maybe the most impactful, Technology Automation. maybe at its most rapid pace in history! Benefit & Value. The future appears bright for RPA.
AH Anderson Consulting
JUNE 30, 2016
For those who have not read my previous post, “Moving from Shared Services to Global Business Services,” let me provide a quick summary. Shared Services (SS) is an operating model that has been around for decades. It enables function-specific resources (i.e., HR, IT, Finance, etc.)
Auxis
NOVEMBER 12, 2021
Why outsourcing accounting is clear: it enables CFOs to reduce costs, improve productivity and efficiency, alleviate the industry’s talent crunch , and increase their internal focus on more strategic activities.
Capgemini
APRIL 11, 2023
As the geopolitical upheavals and the pressures of inflation continue to impact business operations across industries, it’s critical for organizations to reimagine their shared services operating model and the technology supporting them. But what are some of the key challenges faced by SSOs?
AS White Global
JUNE 16, 2021
Partnering with a trusted offshoring provider means having shared services that will help address and manage risks and threats. Such a partnership takes the logistical and managerial burden off your shoulders, so you could focus on developing offshore accounting teams, maximising ROI and efficiency. . Contact us today ?for
Perficient Digital Transformation
JANUARY 23, 2024
Introduction Sharing data between components in Angular is a common requirement in complex applications having multiple components. Angular provides several methods to accomplish this task effectively and efficiently. In this blog, we will examine different methods to share data between components. Example: Service file.
Zinnov
SEPTEMBER 18, 2024
Meanwhile, Lowe’s GCC in Bengaluru houses over 4,200 employees 1 , delivering value-driven services across Technology, Business Services, and Shared Services for their global home improvement business. 1 Retail GCC Destination?
Magellan Solutions
APRIL 24, 2024
Accurate and efficient eCommerce data entry. Efficient eCommerce data entry is vital for online business success. Outsourcing your eCommerce data entry can streamline operations, reduce errors, and unlock your online business’s potential—partner with the right service provider to delight customers and drive revenue.
IBM Services
APRIL 20, 2023
For this reason, it’s worth examining how efficient the sourcing process is, how to control maverick buying and reduce revenue leakage and how to create a standardized buying experience across the organization. Why process excellence matters A mid-size organization will spend the equivalent of several billion U.S.
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