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Live Webinar Key Opportunities for GBS Leaders: 2024 Learnings and 2025 Outlook November 19, 2024 | 9 a.m. Moving past GBS model evaluations based on outdated metrics, such as cost efficiency and operational performance, offers businesses the opportunity to drive strategic value and innovate for greater capabilities. CDT | 10 a.m.
WEBINAREfficient CX delivery: A tech-driven approach September 26, 2024 9:00 AM PT | 12 PM ET Catch Everest Group Partner David Rickard as he joins an expert panel to explore how leading technologies, such as generative AI (GenAI), automation, analytics and more, are delivering value for organizations without compromising service quality.
Webinar Future-proof your organization with a modern and efficient core system in the era of scarce budgets January 25, 2023 10:00 AM PT | 1 PM ET Join Everest Group’s Ronak Doshi and other industry experts on this webinar to understand how modernized, efficient, and future-proof core systems can be created at organizations.
LIVE WEBINAR Continuous Modernization in an Era of Cost Efficiency: Perspectives for BFS Firms in APAC April 18, 2023 | 11 a.m. In this webinar, our experts will discuss how, in an era where cost savings is critical, continuous modernization for BFS firms is key. IST | 1:30 p.m. SGT | 2:30 p.m. JST | 3 p.m.
Speaker: Michelle Meyer, Founder and CEO of MatterProviders
In this exclusive webinar, she will explore ways to develop and perfect your new, innovative supply chain design in this post-pandemic era of economic uncertainty. You’ll walk away with new perspectives and a deeper understanding about: The “death march to efficiency” - and why we are done with it.
What questions does the webinar answer for the participants? Watch as our sustainability experts discuss how enterprises can leverage OKRs for their sustainability initiatives and transition from the conventional KPI and SLA approaches to an OKR-driven methodology. What are OKRs? Why use OKRs for sustainability specifically?
webinar Turbocharge your business processes: The power of process orchestration in driving business process transformation April 16, 2024 Catch Everest Group Practice Director, Santhosh Kumar, in an upcoming webinar discussing the pivotal role of Process Orchestration in reshaping organizational landscapes.
LIVE WEBINAR The State of Generative AI in the Retail and CPG Industry May 9, 2024 | 9 a.m. Generative AI (gen AI) presents a crucial solution, enabling rapid product innovation and enhanced operational efficiency. Generative AI (gen AI) presents a crucial solution, enabling rapid product innovation and enhanced operational efficiency.
Live Webinar Driving Success through Effective Procurement and Category Management Organization July 18, 2023 | 9 a.m. What questions will the webinar answer for the participants? CDT | 10 a.m. EDT | 3 p.m. BST | 7:30 p.m. IST Do you have an exceptional procurement and category management organization model?
The first 20 years of work on supply chains beget efficiency, the next 10 - efficiency and effectiveness. In this webinar, you will learn: How to grasp that the challenges supply chains faced in the past differ from the challenges they are wrestling with in the present and will grapple with in the future.
Live Webinar Designing Agile Procurement Operating Models for Maximum Value and Innovation September 10, 2024 | 8 a.m. In this webinar, our sourcing experts will help procurement professionals understand the key factors of designing an effective model to ensure maximum organizational value. What questions will the webinar answer?
Live Webinar Winning Commercial and Solution Sizing Approaches in Technology Sourcing Deals June 25, 2024 | 8:00 AM PT | 10:00 AM CT | 11:00 AM ET | 4:00 PM BST | 8:30 PM IST The economic environment is currently uncertain due to concerns around inflation and geopolitical instability in parts of the world.
Live webinar AI-driven Sourcing: Discover the Best-in-Class Features in Autonomous Sourcing Tools April 11, 2024 | 9 a.m. IST Sourcing organizations are increasingly trying to make their processes more efficient through digital adoption. What questions will the webinar answer for the participants? CDT | 10 a.m. EDT | 3 p.m.
Everest Group Partner, Anil Vijayan , will join expert panelists in this webinar, hosted by SSON, to discuss how enterprises can unlock business value with Artificial Intelligence (AI) as part of their digital transformation journey. Register for the webinar. Register for the webinar. Live, virtual event. Presenters.
Mistakes can lead to costly penalties and operational disruptions, making it essential to adopt advanced solutions that ensure accuracy and efficiency. In this webinar, we’ll explore the key compliance challenges businesses face today and provide actionable strategies to address them.
ON-DEMAND WEBINAR. In this webinar, our experts will discuss how enterprises can measure the value of cloud, the challenges enterprises face in realizing its benefits, and how to unlock its full potential to maximize efficiency. What questions will the webinar answer for the participants? •
Everest Group Vice President Chunky Satija will join a panel discussion exploring how claims operations can be made more effective and efficient. Register for the webinar. Register for the webinar. Shared services and sourcing executives. Information technology leaders and managers. Business operations leaders and managers.
LIVE WEBINAR Generative AI's Role in Modern Procurement: Use Cases and Impact December 5, 2023 | 9 a.m. IST In today’s business landscape, streamlined and efficient procurement processes are essential for sustained growth. What questions will the webinar answer for the participants? CST | 10 a.m. EST | 3 p.m. GMT | 8:30 p.m.
LIVE WEBINAR Pricing and Outsourcing Trends: Navigating Uncertainties in Services Sourcing from APAC June 27, 2023 | 11 a.m. In this webinar, our analysts will discuss shifting buyer expectations and the defining characteristics of the outsourcing climate in 2023 from an APAC-focused lens. IST | 1:30 p.m. SGT | 2:30 p.m. JST | 3 p.m.
Speaker: Ellie Dailey — Global Recruiting Expert & Team Lead for BetterUp Europe GTM Recruiting via Russell Tobin, and Jeremy Tolan — Partnerships Manager at Spark Hire
HR is becoming more and more efficient, but things can still slip through the cracks. In this webinar with Ellie Dailey, Global Recruiting Expert & Team Lead for BetterUp Europe GTM Recruiting via Russell Tobin, and Jeremy Tolan, Partnerships Manager at Spark Hire, we will take a look at: What video interviewing is.
LIVE WEBINAR. While healthcare payers have deep technology portfolios, they don’t consistently deliver optimal operational efficiency and innovation, causing a growing gap between the leaders and those quickly becoming laggards. Register for the Webinar. Leaders vs. Laggards: How Payers Can Use Outsourcing to Differentiate.
Event INNOVATING END-TO-END SUPPLY CHAIN ORCHESTRATION – CAPGEMINI AND KUEHNE+NAGEL DELIVER SUPPLY CHAIN RESILIENCE July 10, 2024 Catch Everest Group Partner Shirley Hung for a webinar exploring end-to-end supply chain orchestration. She will provide a unique perspective on navigating the evolving supply chain landscape.
live webinar Decoding Supplier Relationship Management Technologies: What Are the Best-in-Class Functionalities and Features? IST Enterprises are increasingly focusing on transforming supplier management activities through digital adoption to improve efficiency and relationships. February 27, 2024 | 9 A.M. CST | 10 A.M. EST | 3 P.M.
Live Webinar Welcoming the AI summer: How Generative AI is Transforming Experiences June 6, 2023 | 9 a.m. In this webinar, Everest Group’s experts will highlight the use cases and potential of GAI technology in crafting experiences, its limitations and risks in terms of full-fledged commercial adoption, and the industry’s predicted response.
Register for the webinar Amardeep Modi Vice President, Everest Group N. They will discuss: The current challenges being faced by global organizations. How Work Insights can turn process and productivity data into actionable insights Understand how to achieve higher levels of agent productivity with ease.
The panel will discuss current applications of AI in the banking and financial services industry, showcasing how these technologies are not just futuristic concepts but present-day tools driving operational efficiency and customer satisfaction.
Maintaining viability from a margin perspective will likely depend on how effectively providers optimize their go-to-market strategies and balance pricing with delivery efficiencies.
Charting the Skilling Journey to Build the IT Services Talent of Tomorrow: Replacing the Commodity IT Services Role Definitions Winning the War for Talent: An Enterprise Guide to Building a Sustainable Workforce Strategy Workforce Productivity: The Next Frontier in Improving Organizational Efficiency.
Business Performance Consultant at Insperity, and Barbara Carmichael, Senior Director at Willis Towers Watson, to lead a webinar in partnership with the Association for Corporate Growth (ACG). The webinar addressed company leader FAQs and shared real-world lessons that shorten time to ROI while reducing HR operational and compliance issues.
Overall, our research indicates that 2024 will be a ‘nose to the grindstone’ year of improving operational efficiency.” Webinar: Key Issues 2024: Creating Accelerated Value in a Dynamic World Everest Group will present the findings of its 2024 Key Issues Study in a December 12 webinar. Register for the webinar here.
For buyers, the need to increase efficiency and productivity by reducing false positives and manual intervention, as well as by mitigating profile risks, remains paramount. Service providers now have the opportunity to go beyond managing operations and transforming engagements into strategic partnerships. Learn More. Learn More. PEAK Matrix®.
Join this webinar to discover how healthcare providers can rethink their revenue cycle management (RCM) strategies to future-proof their operations, including how technology adoption can significantly improve administrative efficiencies, streamline operations, reduce costs, increase revenue, and reduce dependency on talent.
Data architecture will need to be redesigned to help banks manage data securely, quickly, and efficiently. Prometeo, an open banking platform provider, launched its payment API for the Latin American market enabling efficient exchanges using API connectivity and providing a single access point to information and payments.
This design approach fosters efficiency and reduces waste by allowing a single platform to serve multiple purposes. In the product development area, aerospace titans such as Airbus SE and Pratt and Whitney have turned their attentions to sustainable aviation fuels.
It is rapidly gaining traction across geographies and finding a wide range of use cases across business functions and verticals, as it helps achieve cost savings, improve operational efficiencies, and enhance employee experience. LEARN MORE ABOUT Task Mining – Technology Provider Landscape with Products PEAK Matrix® Assessment 2022.
Outsourcing is a growing trend in the insurance industry to transform the actuarial function by reducing costs, creating innovation, increasing efficiencies, and filling the talent demand. Explore the factors driving insurers to partner with specialized service providers and the advantages and obstacles of actuarial outsourcing.
Cost efficiency and talent unavailability are the main drivers for mainframe modernization, closely followed by the imperative for innovation. They are building and rolling out use cases to improve operational efficiency.
Learn more on this topic in the webinar, The Generative AI Advantage in Enterprise CXM Operations. As contact centers shift their main focus from improving efficiency to creating impactful customer experience , generative AI is leading the charge in this new direction.
Global Business Services (GBS) organizations are at the forefront of driving transformation and efficiency across enterprises. To better understand how successful change management is implemented, we recently hosted a webinar with Victoria Roehrich, Senior Director of Strategy, Transformation, and Change Management at PepsiCo.
This shift has made it essential for enterprises to adopt an efficient channel management system. As a result, engagement channel optimization has become the most demanded module in next-gen customer engagement management, followed closely by content management and learning and training.
In today’s rapidly moving transportation and logistics (T&L) industry, efficiency is essential for solving the complex process of moving goods in a profitable way. Any bottleneck in … Webinar: How to automate document processing in Transportation & Logistics Read More »
By strategically aligning with organizational needs and continuously optimizing, enterprises can confidently navigate the Copilot landscape, driving innovation, efficiency, and success. Everest Group will continue to follow development in this space.
Advancements in accent neutralization and AI translators are expected to enhance service quality, boost workforce efficiency, and alleviate language barriers. You can also catch up on the latest insights with our webinar on demand, The Generative AI Advantage in Enterprise CXM Operations. Gen AI is not merely a technological upgrade.
Gen AI can improve operational efficiency in contact centers by 15-25% and create experiences that resonate on a deeply personal level, making every interaction feel uniquely tailored to you. This isn’t merely about efficiency – it’s about creating a fulfilling and engaging work environment.
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