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Unlike BPO, which emphasizes efficiency and scalability, KPO aims to deliver strategic value by providing high-level services such as market research, legal support, data analytics, and engineering design. Cost Efficiency Outsourcing reduces overhead costs associated with hiring, training, and maintaining an in-house team.
By placing centers in strategic talent hubs abroad, companies can significantly reduce laborcosts without sacrificing quality. GCCs provide access to a wide and diverse talent pool that organizations cannot reach by operating in just one location.
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