NoonDalton

FEBRUARY 13, 2023

Business process outsourcing, or BPO, is a crucial subject for Global Business Services (GBS), but sadly, it runs the risk of being underappreciated. With all the Available Options for Automation, Where Does an Outsourcer Fit into Today’s Sourcing Decisions?

Global Business Services 94

Global Business Services Outsourcing Robotics Process Automation BPO 94

Everest Group

JANUARY 24, 2024

Everest Group Global Events will provide information, guidance and networking opportunities to professionals with responsibilities for global shared services, sourcing, technology, vendor management and customer experience. The theme of the conference is “The Pragmatic Edge: Designing Your Future.”

Advisory 72

Advisory Research Shared Services Sourcing 72

Everest Group

MAY 30, 2024

The agenda is designed to help C-suite leaders and teams in global business services, sourcing and vendor management, and shared services operate at peak productivity and efficiency. About Everest Group Everest Group is a leading research firm helping business leaders make confident decisions.

Advisory 52

Advisory Shared Services Research Sourcing 52

Everest Group

MARCH 23, 2022

2021 was a milestone year for Global Business Services (GBS) with most enterprises reporting the model exceeded expectations for global business services solutions and delivery. Challenges Abound – A Global Talent Shortage Compounded by Rising Costs. We expect an average wage increase of 8.1%

Global Business Services 52

Global Business Services Service Impact Sourcing Sourcing 52

Everest Group

JUNE 18, 2024

” The agenda will help C-suite leaders and teams in global business services, sourcing and vendor management, and shared services operate at peak productivity and efficiency. The theme of the conference is “The Pragmatic Edge: Designing Your Future.”

Marketing 52

Marketing Research Global Business Services Healthcare 52

Premier BPO

JUNE 7, 2024

Tech-enabled tools are the growth engine that allows companies to focus on what they excel at doing best and partnering with external expertise is the most powerful way to get there quickly. These tools encompass a wide range of technologies requiring deep expertise in areas where your business is unlikely to have the team to accomplish this.

Outsourcing 97

Outsourcing Co-Sourcing BPO Operational Costs 97

Zinnov

OCTOBER 20, 2023

” – Peter Drucker In the 1980s, Shared Service Centers (SSCs) and third-party Independent Software Vendors (ISVs) significantly changed how American organizations managed essential functions by providing access to global talent. This evolving landscape prompts a re-evaluation of how services can be optimally delivered.

Shared Services 52

Shared Services Global Business Services Service E-Commerce 52