IBM Services

SEPTEMBER 19, 2023

Here are some ways AI can contribute to transformation in the telco ecosystem: Customer Lifecycle Management and service innovation The job of managing customer relationships is traditionally a reactive one: fielding calls, responding to emails and working out solutions.

Robotics Process Automation 115

Robotics Process Automation Out-Tasking Automation Jobbing 115

Perficient Digital Transformation

SEPTEMBER 11, 2024

Example: Google’s Site Reliability Engineering (SRE) teams have the autonomy to make decisions and are encouraged to innovate. Example: Zappos has a monthly recognition program where employees are acknowledged for their contributions in various categories, such as exceptional customer service, innovation, and teamwork.

Jobbing 52

Jobbing Engineering Flexibility Collaborations 52

Perficient Digital Transformation

FEBRUARY 2, 2023

Perficient specializes in strategizing and engineering seamless point-of-sale and embedded finance experiences for businesses across industries. Reach out to one of our subject matter experts today to learn more about how we can elevate your customer experience.

Accounting 110

Accounting Banking Flexibility Retail 110

3Pillar Global

JUNE 6, 2023

Listen to Episode 200 of The Innovation Engine Tune in to the full conversation with Paul Cobban via the Libsyn embed below. You can download and subscribe to The Innovation Engine on Apple Podcasts.

Banking 52

Banking Right-Sizing Engineering Finance 52

IBM Services

JANUARY 10, 2024

As such, confidential containers play a key role across industries engineered to secure data and foster innovation. Financial services: innovate customer experience while keeping sensitive information secure and stay compliant Financial institutions face constant threats to their critical data and financial transactions.

Healthcare 75

Healthcare Design Administrative Collaborations 75

Everest Group

FEBRUARY 20, 2025

Big message: rethink financial services with AI-enabled devices Physical AI is focused on accelerating financial enterprises by transforming how financial services are delivered, consumed, and embedded into everyday life.

Banking 130

Banking Automation Out-Tasking Government 130

Capgemini

FEBRUARY 28, 2024

Telcos know that they need to move towards an automated and efficient network if they want to support agile service innovation and delivery on a competitive level. Author Arnab Das Vice President of Advanced Connectivity (5G, EDGE Compute, O-RAN, IoT, Telco Engineering R&D) at Capgemini First Name * First Name is not valid.

Automation 52

Automation Software Efficiency Operational Costs 52