31 West

MARCH 15, 2023

Are you looking to improve the quality of service you provide? It can help MSPs provide quality IT help desk support services , remote monitoring, and proactive issue resolution. Let us look at ConnectWise’s offering in detail and the role it plays in managing IT services. What is ConnectWise?

Management 130

Management Cybersecurity Service Right-Sizing 130

31 West

AUGUST 19, 2022

An IT service desk is a single point of contact (SPOC) for end users of IT services. The IT service desks manage everything from respective technical issues to whole system interruptions. An IT service desk offers service throughout the entire process and ensures that all users acquire instant and efficient help.

Service 130

Service Customer Service Automation Efficiency 130

Everest Group

MARCH 31, 2023

UBS’ takeover of longtime rival Credit Suisse in a rushed, deeply discounted deal has reverberations across the banking and financial services (BFS) IT services market and on service providers. Suppliers that only provide services to Credit Suisse are at risk of having their portfolio consolidated and moved to UBS.

Banking 130

Banking Marketing Service Insurance 130

Everest Group

OCTOBER 26, 2023

Everest Group proudly participated in three noteworthy global sustainability events in Manhattan this September: Climate Week NYC, the 78 th session of the UN General Assembly (UNGA 78), and the Clinton Global Initiative (CGI) annual meeting. However, the imperative to achieve these goals has never been more pronounced.

Impact Sourcing 162

Impact Sourcing Sourcing Government Research 162

Everest Group

AUGUST 14, 2023

In-Person event CLINTON GLOBAL INITIATIVE | 2023 September 18-19, 2023 Everest Group’s Eric Simonson , Managing Partner, and Rita N. Soni , Principal Analyst for Impact Sourcing and Sustainability, will attend the Clinton Global Initiative 2023 meeting on September 18-19 in New York City.

Impact Sourcing 130

Impact Sourcing Sourcing Government Research 130

Everest Group

JUNE 12, 2023

Event nasscom Global Inclusion Summit During the 15th Edition of the Nasscom Global Inclusion Summit, Everest Group will deliver a Masterclass with analyst speakers, including Aishwarya Barjatya, Anik Dutta, Aman Birari, Rajesh Ranjan, and Susmitha Devisetty, titled Bridge the Employability Gap through Impact Sourcing.

Impact Sourcing 130

Impact Sourcing Reduced Costs Sourcing Jobbing 130

Everest Group

AUGUST 30, 2022

DALLAS, August 30, 2022 — Everest Group today released the results of its inaugural ranking of top Global Business Services (GBS) employers across India, The Philippines and Poland. LinkedIn Live Event: “Who Are the Top GBS Employers?”. on job satisfaction ratings is increasing across geographies. Standard Chartered. ING Group.

Global Business Services 130

Global Business Services Service Banking Advisory 130

Everest Group

APRIL 7, 2022

After few initial hiccups, almost all the major global service delivery geographies e.g., India, Philippines, Poland etc. quickly adapted to the remote working delivery model, ably fulfilled services, and resolutely maintained service quality levels. Restoring pre-pandemic economic activity.

BPO 130

BPO E-Commerce Service Government 130

Everest Group

SEPTEMBER 25, 2023

What the UAW is demanding Union leaders representing the striking workers are negotiating for the following: Higher wages and other benefits : The UAW has been asking for a 40% pay hike, reduced weekly work hours, revised pension schemes, improved healthcare benefits, and greater job security. Let’s explore this further.

Manufacturing 162

Manufacturing Out-Tasking Engineering Jobbing 162

Groove Technology

MARCH 22, 2022

This entails contracting with an external service provider to manage the administrative and compliance aspects of employee compensation. Event management: Ceremonies and events are essential components of any business. You must organize events for various objectives regularly. Tax preparation and filing.

Outsourcing 130

Outsourcing Event Management Payroll Accounting 130

Perficient Digital Transformation

SEPTEMBER 11, 2024

Job Satisfaction Job satisfaction refers to how content and fulfilled employees feel about their jobs. When employees are satisfied with their jobs, they are more motivated, engaged, and productive. It is a critical factor in driving high performance, innovation, and retention within a software development organization.

Jobbing 52

Jobbing Engineering Flexibility Collaborations 52

Simplr

SEPTEMBER 26, 2022

This article is part of Simplr’s CX Data Lab , where we leverage analytics and data science from within the Simplr platform to uncover best practices and trends in customer service interactions. We here at Simplr see hundreds of thousands of customer service emails every day. Businesses have the same issue. We’re not sure.

Customer Service 91

Customer Service Service Automation Efficiency 91

Redial

MARCH 10, 2023

Insurance policies provide a safety net that can help mitigate the negative effects of accidents, illnesses, natural disasters, and other unexpected events. Employment Opportunities: Outsourcing policy management to BPO/call centers can also create call center jobs. Ready to talk with us and unlock your services potential?

Call Center 130

Call Center BPO Outsourcing Nearshoring 130

Everest Group

MAY 31, 2023

Employee and job candidates’ perceptions of an employer’s brand can significantly impact talent acquisition and retention. Brand perception can positively or negatively impact the GBS employees who provide services to the broader company. Why GBS brand perception matters? GBS organizations are only as good as the talent they possess.

Global Business Services 130

Global Business Services Advisory Research Jobbing 130

Everest Group

SEPTEMBER 22, 2022

Everest Group commits to help organizations around the world dramatically increase the number of jobs provided to workers in marginalized communities and lift communities out of poverty through impact sourcing. Lifting Marginalized Communities and Fighting Poverty with Impact Sourcing. Learn more about Everest Group’s Commitment to Action.

Impact Sourcing 130

Impact Sourcing Sourcing Research Government 130

Everest Group

MARCH 31, 2022

The Russian military action in Ukraine has already significantly impacted thousands of services jobs in this region, but the potential reverberations to nearshore European countries and the larger global services industry could be far more damaging – making it essential to integrate geopolitical risk management in your decision-making now.

Risk Management 130

Risk Management Risk Management Nearshoring Cybersecurity 130

Everest Group

MAY 8, 2023

Is a delivery network switch a non-event? Why mount a full-fledged change management initiative when moving bill paying from one location to another should be a non-event? It’s a worthwhile goal to aim for a non-event for stakeholders. It means new work, new roles, and often no jobs. How do you make it so?

Jobbing 130

Jobbing Flexibility Research Outsourcing 130

Everest Group

FEBRUARY 16, 2023

The Global 1000 – the largest and most complex companies of the world – use our services to guide their journeys to achieve heightened operational and financial performance, accelerated value delivery, and high-impact business outcomes. Founded in 1991, we serve clients around the world.

Advisory 100

Advisory Event Management Research Jobbing 100

Everest Group

SEPTEMBER 27, 2024

Unlike the US, where talent shortages were common, the UK saw high unemployment, pointing at the persistent mismatch between job openings and the available skills in the workforce. LEARN MORE ABOUT Top Service Providers Additionally, stagnant productivity further weakened the talent market.

Impact Sourcing 130

Impact Sourcing Marketing Government Jobbing 130

Perficient Digital Transformation

APRIL 11, 2022

Amazon Web Services (AWS) Glue is a fully managed ETL (extract, transform, and load service) that categorizes your data, cleans, enriches it, and moves it reliably between various data stores. Create and run event driven ETL pipelines. Job: A job is a business logic that is required to perform the ETL work.

Service 69

Service Jobbing Sourcing Analytics 69

IBM Services

NOVEMBER 10, 2023

This blog will focus on the integration of IBM Cloud Code Engine and IBM Cloud Event Notifications along with IBM Cloud Secrets Manager to build a robust use case that will automate your certificate renewal process for applications in your code engine project. Before we continue let me give you a brief knowledge on these services.

Engineering 91

Engineering Automation Sourcing Jobbing 91

Perficient Digital Transformation

MARCH 3, 2022

Last month, Perficient deepened its involvement with the Mark Cuban Foundation by supporting an AI Bootcamp Terms of Service Virtual Design-a-thon. This event ran similarly to a hackathon. How did you get involved with this event? This was a one day, virtual event. Mentoring the Next Generation.

Design 72

Design Service Jobbing Collaborations 72

Hyland

JULY 19, 2022

We’re building the CommunityLIVE event experience around the topics that support your digital evolution. You’ve tackled storing and managing your content – now learn about all the ways you can unlock its value by harnessing the power of content services capabilities. Learn about opportunities to benefit from Hyland managed services .

Cybersecurity 145

Cybersecurity Automation Flexibility Collaborations 145

Perficient Digital Transformation

JUNE 27, 2022

That said, if they’re not cheering on one of our various sports partners or planning social and culture events , they’re helping out where they can. The team supports a variety of service initiatives. The team is already planning a variety of events and colleagues are excited to see what’s in store for the 2022 year.

Jobbing 116

Jobbing Management Service 116

Everest Group

MAY 10, 2022

Everest Group today launched its new ranking of top employers for tech talent, identifying which US companies are perceived to be the best tech employers by virtue of their work environment and the job satisfaction of their employees. Our clients include leading global companies, service and technology providers, and investors.

Insurance 130

Insurance Banking Research Engineering 130

Perficient Digital Transformation

JUNE 7, 2022

Azure Databricks: Azure Databricks is a data analytics platform optimized for the Microsoft Azure cloud services platform. In a big data pipeline, the data is ingested into Azure cloud through Azure Data Factory in batches, or streamed near real-time using Apache Kafka, Event Hub or IoT Hub. Databricks Machine Learning.

Right-Sizing 138

Right-Sizing Analytics Engineering Out-Tasking 138

31 West

OCTOBER 18, 2022

Businesses grow based on the acceptability of products and services. And they will tell ten to twelve others if they receive poor service. Hence, all companies endure attaining consistently high service levels. Some also enhance customer service by outsourcing help desk services. Set Transparent Service Standards.

Customer Service 130

Customer Service Sales Jobbing Accounting 130

Everest Group

APRIL 7, 2022

The traditional strategies for finding the best recruits for jobs are changing. Israel, Lithuania, Egypt) to access next-gen skills We expect a notable increase in the adoption of these talent sourcing and acquisition strategies over the next six to 12 months by Philippines-based shared service centers and other organizations.

Sourcing 130

Sourcing Co-Sourcing Flexibility Jobbing 130

Everest Group

JUNE 13, 2024

APPLY ON LINKEDIN Job Title: Public Relations and Content Writer Location City: United Kingdom (Remote) Industry: Research and Advisory Services Company: Everest Group About Everest Group Everest Group is a leading research firm helping business leaders make confident decisions.

Marketing 100

Marketing Jobbing Research Advisory 100

Everest Group

JUNE 13, 2024

APPLY ON LINKEDIN Job Title: Sales Development Representative Location City: United States (Remote) Industry: Research and Advisory Services Company: Everest Group About Everest Group Everest Group is a leading research firm helping business leaders make confident decisions. BSc degree in Marketing, Business, or relevant field.

Sales 100

Sales Research Advisory Jobbing 100

Vilmate

JANUARY 11, 2024

Today, we want to review the highlights of 2023 and discuss the significant events in the IT world. Web Summit 2023 Web Summit is the biggest and most well-known technology event that has been happening in major European cities for several years. Forbes describes this event as a “rock concert in the field of technology.”

Cybersecurity 52

Cybersecurity Healthcare Analytics Design 52

Everest Group

JANUARY 11, 2024

From any vantage point, COVID was good to the global business services (GBS) model. The funding for business services innovation is showing signs of drying up. And, as a byproduct, GBS professionals who brand themselves as transformers may find themselves experiencing “DJO—days job outstanding”—for much longer than they envisioned.

Global Business Services 130

Global Business Services Advisory Jobbing Offshoring 130

31 West

MAY 1, 2023

These procedures enable IT service desks and other departments to perform their job in manufacturing, service providing, or other activities. You can implement SharePoint workflows in your help desk services to ensure flawless operation through all levels of the process. So, you can add the IT team to the list.

Administrative 130

Administrative Automation Marketing Manufacturing 130

Groove Technology

JUNE 22, 2022

A 2021 survey by Wakefield indicates that 47% of employees would consider new job opportunities if their company did not adopt Hybrid Working. At the same time, for a company with a young team, organizing many online events and games on special occasions such as holidays and Tet is also an effective solution to help maintain company culture.

Flexibility 130

Flexibility Regulations Operational Costs Jobbing 130

Perficient Digital Transformation

JULY 5, 2022

BONUS READ: Why I Never Miss Our Southern California Holiday Event. Over the years, they have been active in various service initiatives. Not only are these service initiatives enriching team building activities, but they allow us to give back to others.

Administrative 116

Administrative Banking Jobbing Research 116

Everest Group

MARCH 7, 2024

APPLY NO W Job Title : Chief Marketing Officer Location : United States (Remote) Industry : Research and Advisory Services Company : Everest Group About Everest Group Everest Group is a leading research firm helping business leaders make confident decisions.

Marketing 100

Marketing Advisory Jobbing Research 100

Everest Group

SEPTEMBER 9, 2024

Job Title : Lead UI/UX Designer Location City : US/UK – Remote Industry : Research and Advisory Services Company : Everest Group About Everest Group Everest Group is a leading research firm helping business leaders make confident decisions. Everest Group complies with the GDPR, CCPA/CPRA and other data protection regulations.

Design 100

Design Advisory Research Jobbing 100