Redial

JULY 25, 2024

The event exceeded my expectations, especially as someone new to the business development world. This is particularly important since the main reason for customer disloyalty in the UK is poor service and a lack of personalized experiences. The post The UK Experience – Events and Summits first appeared on RedialBPO.

Retail 130

Retail BPO Customer Service Efficiency 130

Redial

JULY 25, 2024

The event exceeded my expectations, especially as someone new to the business development world. This is particularly important since the main reason for customer disloyalty in the UK is poor service and a lack of personalized experiences. I would say that our mission was accomplished!

Retail 130

Retail BPO Business Development Customer Service 130

Redial

JULY 25, 2024

The event exceeded my expectations, especially as someone new to the business development world. This is particularly important since the main reason for customer disloyalty in the UK is poor service and a lack of personalized experiences. I would say that our mission was accomplished!

Retail 130

Retail BPO Customer Service Efficiency 130

Everest Group

NOVEMBER 29, 2023

CPG GBS Leadership Community EVENT CPG GBS Leadership Exchange: Journey to the Future of GBS November 29, 2023 | 10:00 AM EST | 8:30 PM IST Over the years, GBS organizations in the consumer packaged goods (CPG) industry have risen as a competitive differentiator for their global enterprises.

Service Innovation 162

Service Innovation Research Sourcing Marketing 162

Everest Group

JUNE 22, 2023

Event zones Cio summit 2023 June 22, 2023 12:00 PM PT | 3 PM ET Everest Group research shows that clients are applying the lens of “value” to every aspect of their cloud initiatives, including: Controlling cost and driving transparency via cloud economics and FinOps Measuring the outcomes (visibility) on security readiness, disaster recovery, seamless (..)

Research 130

Research Service 130

Everest Group

JULY 19, 2023

The 2023 Unisys Analyst and Advisor Event provided a platform to showcase the company’s commitment to innovation and forward-thinking approach, exemplified by its new branding image in the IT services sector released last year. The company’s digital workplace strategy emerged as one of the key themes attracting our attention.

Cybersecurity 130

Cybersecurity Human Resources Government Marketing 130

Everest Group

MAY 30, 2024

The agenda is designed to help C-suite leaders and teams in global business services, sourcing and vendor management, and shared services operate at peak productivity and efficiency.

Advisory 130

Advisory Shared Services Research Sourcing 130

Everest Group

APRIL 7, 2025

Pharmaceutical companies now face a rapidly evolving landscape characterized by rising adverse event volumes, fragmented real-world data sources, and increasingly complex global regulatory frameworks. Each provider profile provides a holistic picture of its service focus, solution offerings, and domain investments.

Pharmaceuticals 130

Pharmaceuticals Event Management Reduced Costs Sourcing 130

Everest Group

MARCH 20, 2023

EVENT External Forces and Influencing Factors for Business Shared Services in Europe | ABSL European Forum 21 March, 2023 11:45 GMT | 7:45 EST Everest Group Partner, Rohitashwa Aggarwal , will moderate an expert panel at the ABSL (The Association of Business Service Leaders) European forum.

Shared Services 147

Shared Services Service Management Global Business Services 147

Everest Group

MAY 22, 2024

The latest Forces & Foresight research by Everest Group highlights the beginning of a turnaround in the services industry’s growth. How a service provider aligns with the right set of forces will become key to competitive success. While the differential still exists, we are seeing more confidence in service providers.

Service 173

Service Banking Right-Sizing Research 173

Everest Group

MAY 17, 2024

Sustainability Enablement Technology Services In today’s business environment, sustainability has evolved from a mere buzzword to a vital imperative for enterprises across diverse industries. These technologies encompass various applications, including renewable energy, supply chain optimization, and waste reduction strategies.

Service 162

Service Impact Sourcing Marketing Outsourcing 162

Everest Group

JULY 16, 2024

Private Equity (PE) IT Services PEAK Matrix ® Assessment As the digital landscape continues to evolve, IT services have become indispensable for Private Equity (PE) firms and their portfolio companies to drive value creation and operational excellence.

Service 162

Service Streamline Operations Banking Analytics 162

Everest Group

SEPTEMBER 19, 2024

LOCAL NETWORKING EVENT Building a Future-Ready Business: Identifying Innovations for Future Success December 3, 2024  | 3:00 p.m. Everest Group is hosting its exclusive launch event for its new Advanced SciTech Service. Confirming Your Attendance: This is an invite-only event. pm | Registration and Welcome  3.15

Research 100

Research Collaborations Design Service 100

Everest Group

NOVEMBER 6, 2023

Cloud Security Services PEAK Matrix® Assessment 2023 The demand for cloud security services in the global business landscape is accelerating due to enterprises’ digital transformation mandates, rising importance of data protection, and challenges in securing hybrid multi-cloud environments.

Service 162

Service Cybersecurity Regulations Government 162

Everest Group

SEPTEMBER 18, 2024

Cybersecurity Services PEAK Matrix® Assessment – North America The increasing reliance on digital technologies has driven a significant rise in robust cybersecurity services’ demand in North America. This has created urgent challenges such as skilled professionals’ shortage and strict regulatory requirements for enterprises.

Cybersecurity 130

Cybersecurity Service Research Marketing 130

Everest Group

JUNE 20, 2024

Webinar ABSL DACH: The New World of Business Services Locations June 20, 2024 Everest Group Vice President Parul Jain will join a panel of industry experts in an ABSL DACH webinar titled, The New World of Business Services Locations.

Service 130

Service Research 130

Everest Group

DECEMBER 24, 2024

Google Cloud Services PEAK Matrix Assessment The public cloud market is rapidly growing, driven by enterprises’ heightened focus on digital transformation, scalability, and resilience to thrive in a competitive business environment.

Service 130

Service Sourcing Automation Analytics 130

Everest Group

MAY 24, 2024

How will the EU AI Act impact the financial services sector, and how should enterprises and service providers structure their compliance activities? In recent years, the rapid advancements in artificial intelligence — in particular, generative AI — have revolutionized various sectors, including financial services.

Service 162

Service Risk Management Risk Management Cybersecurity 162

Everest Group

APRIL 22, 2024

SAP Business Application Services for Mid-market Enterprises SAP’s mid-market services market has already made a significant impact, contributing an impressive US$10+ billion with a double-digit YoY growth rate. LEARN MORE ABOUT Top Service Providers

Marketing 147

Marketing Service Manufacturing Efficiency 147

Everest Group

APRIL 3, 2024

Navigating the Platform Odyssey: Software Product Engineering Services In the product engineering space, software remains the largest area of expenditure, maintaining its upward trajectory despite a slower pace. LEARN MORE ABOUT Top Service Providers

Engineering 162

Engineering Software Service Impact Sourcing 162

Everest Group

SEPTEMBER 12, 2024

In today’s competitive business landscape, maximizing value in outsourced services is crucial for buyers to achieve savings objectives and maintain a competitive edge. This clause specifies the terms and conditions for benchmarking service fees to ensure they remain competitive with market rates.

Services Contracting 147

Services Contracting Service Outsourcing Flexibility 147

Everest Group

FEBRUARY 6, 2024

LINKEDIN LIVE Locations and Talent Strategy – Let’s Talk – Monterrey, A Services Hub March 6, 2024 | 9 A.M. Join this LinkedIn Live event to hear from and engage with Everest Group analysts and on-the-ground experts in Monterrey’s services delivery market. of delivering global services from Monterrey?! CST | 10 A.M.

Nearshoring 130

Nearshoring Service Government Marketing 130

Everest Group

JULY 31, 2023

Net Zero Consulting Services PEAK Matrix® Assessment Climate change is the paramount problem of the decade, demanding urgent attention and action. Communities worldwide feel the consequences, such as rising sea levels, extreme weather events, ecological disruptions, and health risks.

Service 130

Service Government Marketing Analytics 130

Everest Group

JANUARY 24, 2024

LinkedIn live Key Insights into APAC's Global Services Landscape: The 2024 Trajectory January 24, 2024 | 11 a.m. ACT As macroeconomic uncertainty continues to reign, the APAC market is becoming steadily more desirable for global services. How will generative AI impact the IT-BP services industry in APAC? IST | 1:30 p.m.

Service 130

Service Shared Services Sourcing Marketing 130

Everest Group

APRIL 15, 2024

Enterprise Immersive Experience Services As the immersive experience landscape evolves from its initial stages to a fully realized state, it promises to transform both consumer and enterprise digital experiences. indicating a promising future for immersive experience services across industries.

Service 147

Service Manufacturing Retail Insurance 147

Everest Group

AUGUST 7, 2024

Life & Annuity (L&A) Insurance IT Services PEAK Matrix® Assessment The Life and Annuity (L&A) insurance industry is rapidly transforming, driven by technology advances and evolving customer expectations. Further, they are integrating AI and gen AI solutions in their core offerings.

Insurance 147

Insurance Service Marketing Collaborations 147

Everest Group

OCTOBER 23, 2024

We’ll also dive into how evolving technology is driving transformation and what this means for selecting the right providers – from product and CROs to IT/BP service providers. Register now for this LinkedIn Live event! How are pharma enterprises evolving their sourcing criteria for this space?

Marketing 130

Marketing Sourcing Collaborations Service 130

Everest Group

SEPTEMBER 27, 2024

Digital Transformation Services for Mid-market Enterprises PEAK Matrix® Assessment As digital transformation moves from initial adoption to broad integration, it is poised to significantly reshape enterprise operations and customer interactions. LEARN MORE ABOUT Top Service Providers

Marketing 130

Marketing Service Analytics Efficiency 130

Everest Group

SEPTEMBER 9, 2024

Capital Markets IT Services PEAK Matrix® Assessment The capital markets industry is transforming to enhance operational efficiencies and reduce costs. LEARN MORE ABOUT Top Service Providers There is a significant shift toward emerging technologies.

Marketing 130

Marketing Service Cybersecurity Banking 130

Everest Group

JULY 27, 2023

Cloud Services PEAK Matrix® Assessment – North America In the continuously maturing cloud adoption landscape, enterprises are leveraging cloud services to increase operational efficiency, enable business innovation, and accelerate organizational growth.

Service 130

Service Healthcare Analytics Marketing 130

Everest Group

MARCH 25, 2024

Our inaugural Forces & Foresight research uncovers three factors we predict will drive a gradual recovery in tech services this calendar year. Continue reading to understand the projected path for the IT services industry’s rebound and implications for providers. Learn more about Forces & Foresight.

Research 173

Research Service Cybersecurity Banking 173

Everest Group

JULY 20, 2023

Identity and Access Management (IAM) Services PEAK Matrix® Assessment The demand for Identity and Access Management (IAM) services in the global business landscape is accelerating due to digital transformation trends, the importance of data protection, and the complexities of managing IT environments.

Management 130

Management Service Regulations Insurance 130

Everest Group

JULY 27, 2023

He will speak during the plenary session on the “Global Services Market Outlook for the Philippines” and in a panel discussion titled “The Future of IT-BPM Services in the Philippines.”

Marketing 130

Marketing Service 130

The Global Small Business Blog

SEPTEMBER 28, 2023

Foley & Lardner LLP provides innovative legal services to businesses and is the host for the program – grateful to their support as well. Now to the speakers, the people who will make our event rock! The prizes alone draw people to the event ?! Associated Bank is our lead (Gold) sponsor. Together, let's take on the world!

Banking 279

Banking Legal Services Finance Sourcing 279

Everest Group

JULY 30, 2024

DALLAS, July 30, 2024 — Everest Group has released its in-depth report evaluating the nation’s potential as a location for offshore global services. For IT, BP and ER&D-focused ventures looking to expand their offshore locations for global business services, the research found that Egypt proves a fertile ground.

Service 130

Service Offshoring Global Business Services Research 130

Everest Group

AUGUST 2, 2023

Network Transformation and Managed Services PEAK Matrix® Assessment – System Integrators (SIs) As enterprises embrace their digital transformation journeys, they are becoming cognizant of the critical role that network transformation plays. They strategically realign their network approach, focusing on use case relevance and value creation.

Managed Services 130

Managed Services Management Service Automation 130

Everest Group

SEPTEMBER 8, 2023

Digital Twin Services Digital twins, virtual replicas of physical products, processes, and systems, are playing an instrumental role in aiding enterprises to reduce downtime, improve product tracking and tracing, and closely monitor asset conditions by simulating diverse scenarios.

Service 130

Service Marketing Research Collaborations 130