Decoding BPO vs. KPO: Choosing the Right Outsourcing Model for Your Business
NoonDalton
DECEMBER 30, 2024
BPO involves delegating non-primary, repetitive, or administrative tasks to external service providers. The goal of BPO is to enhance efficiency by enabling businesses to offload routine operations such as customer support, payroll processing, data entry, and IT support to third-party providers who specialize in these functions.
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