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Decoding BPO vs. KPO: Choosing the Right Outsourcing Model for Your Business

NoonDalton

The goal of BPO is to enhance efficiency by enabling businesses to offload routine operations such as customer support, payroll processing, data entry, and IT support to third-party providers who specialize in these functions. Nature of Tasks For routine, process-driven tasks like customer service, payroll, or logistics, BPO is sufficient.

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