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Business Process Outsourcing or BPO refers to delegating business tasks and processes to a third-party serviceprovider. The provider is responsible for administering and managing said processes based on defined goals and KPIs (Key Performance Indicators). Outsourcingservices can refer to a wide range of tasks.
It offers a bird’s-eye view of the entire process from beginning to end, from which you may pick out weak spots. For a business to do well in the global market, it needs to keep a smooth and manageable workflow for getting important tasks done. Carrying Out Of Operations. Image Source: Pexel.
In this comprehensive guide, we dive deep into the world of software development outsourcing. We look at the globaloutsourcing market, outsourcing models, geographies, strategies, and, yes—the impact of the COVID crisis. Chapter 1: What is Software Outsourcing? Chapter 22: Outsourcing Governance Framework.
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