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BPO involves delegating non-primary, repetitive, or administrative tasks to externalserviceproviders. The goal of BPO is to enhance efficiency by enabling businesses to offload routine operations such as customer support, payroll processing, data entry, and IT support to third-party providers who specialize in these functions.
Business Process Outsourcing, or BPO, is the process of outsourcing or partnering with an externalserviceprovider to manage a companys non-core routine tasks. The functions they outsource include customer support, payroll processing, data entry, telemarketing, and IT services. Lets dig in. What is BPO?
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