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Outsourcing, nearshoring, and offshoring are key strategies that businesses employ to effectively manage their workforce locations and capitalize on the advantages offered by different regions. This can include services such as customer support, IT services, or back-office functions.
BPO involves delegating non-primary, repetitive, or administrative tasks to externalserviceproviders. The goal of BPO is to enhance efficiency by enabling businesses to offload routine operations such as customer support, payroll processing, data entry, and IT support to third-party providers who specialize in these functions.
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