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In this article we’ll define BPO and BPM, compare their key differences, and provide tips on choosing the right approach based on your goals and budgets. In the realm of BPO, externalserviceproviders assume the ownership of designated processes. BPM enables strategic process transformation and innovation.
According to recent studies, the global IT outsourcing market is expected to grow significantly, reflecting the increasing reliance on externalserviceproviders to handle complex tech operations. Outsourcing can level the playing field, enabling smaller companies to offer services and solutions that stand out in the market.
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