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In the end, the two sides reached an agreement with Verizon promising to enhance job security and hire more staff from the U.S. Even after bringing thousands of call center jobs back to the US, Comcast continues outsourcing to supplement its workforce in handling seasonal call volumes. . For Telstra, outsourcing means better service.
In the end, the two sides reached an agreement with Verizon promising to enhance job security and hire more staff from the U.S. Even after bringing thousands of call center jobs back to the US, Comcast continues outsourcing to supplement its workforce in handling seasonal call volumes. . For Telstra, outsourcing means better service.
BPO Call Center: Economic Factors LaborCosts: One of the primary motivations for outsourcing is cost reduction. Therefore, laborcosts are a crucial consideration. Access to Transportation: Convenient transportation options for employees affect attendance, punctuality, and overall job satisfaction.
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