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What Is ESM, and Why Is It Important?

Automation Anywhere

ESM extends ITSM—which focuses on getting people the IT services they need—beyond technology to address the full array of services business users require. Enterprise managed services include anything from HR to procurement processes, from facilities management to legal requirements.

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The Hackett Group Announces 2021 Digital Award Winners

The Hackett Group

Citibank – Winner, Account-to-Report – Finance and Risk Shared Services Digital Transformation Journey. Over 100 Use Cases were selected and mapped to a variety of automation categories, including data extraction, transformation and generation, process mining, workflows and visualization.

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Chazey Partners Expanding Its RPA Team Globally

Chazey Partners

CALIFORNIA– October 2020 – Chazey Partners, a leading management consulting firm specializing in Shared Services , Business Transformation and Robotic Process Automation (RPA) , has been expanding its RPA team globally to meet the increasing demand of the RPA implementation projects.

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Chazey Partners and COVID19: a New Staff’s Impression

Chazey Partners

[Colombia – December 2020] – Chazey Partners, a leading management consulting firm specializing in Shared Services , Business Transformation and Robotic Process Automation (RPA) , congratulates its new-hire, Melissa Acosta, on her first six successful months with the company.