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Top 5 Automation Use Cases for the Front Office

Automation Anywhere

The front office represents the customer-facing roles of a company — sales, customer service, field marketing, and advisory service experts. Those teams are responsible for increasing demand, increasing revenue, marketing , and after-sales services. The customer expects fast responses and solutions.

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Decoding Quantum Computing: Uncovering its Potential Impact and Opportunities, Part I | Blog

Everest Group

In this first blog of our two-part series, we delve into quantum computer types, opportunities for businesses and IT service providers, and their impact on modern cryptographic algorithms. With their exceptional computing prowess, quantum computers have the potential to revolutionize various sectors by expediting complex problem-solving.

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Data Security When Offshoring – How to Ensure Compliance

AS White Global

And the industries most affected by these data breaches were healthcare, finance and education. . But how do businesses ensure data security and privacy for their stakeholders, specifically those engaging in offshoring and offshore managed services ? . More and more companies have been paying attention to cybersecurity in 2021.

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3 Ways Financial Institutions Can Step Up for Underserved Communities

Perficient Digital Transformation

The financial services industry has made major strides in amping up its overall customer experience game; however, there is still a deficit in the personalization and accessibility of products and services for many Americans. Contact our financial services industry experts today. Trust and Transparency. .

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Why Outsource Inbound Call Center Services? A Comprehensive Guide

Magellan Solutions

Inbound call center services can help your company achieve an average conversion rate of 10%. Inbound call center outsourcing is a cost-effective solution that enables businesses to deliver superior and customized service to keep customers from straying to competitors. It boosts profitability and generates more qualified leads.

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Educating the Digital Generation: The Importance of Cybersecurity Awareness in College

31 West

In this article, we will talk more about cybersecurity, its importance for students, and what colleges can do to secure their learners in addition to providing qualified IT help desk support services. What is Cybersecurity and Why is it Important? Cybersecurity measures are crucial to prevent, detect, and respond to these attacks.

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The Complete Guide to Employee Cost: How to Calculate the Cost of an Employee

Velocity Global

For example, understanding the true cost of an employee allows your finance and HR teams to accurately budget for expansion into a new market. Employers calculate employee cost of living by adding up the costs of goods and services on which consumers spend their money in the employee’s city or region of residence.

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