Everest Group

NOVEMBER 10, 2023

I’ve never seen such a mismatch of supply and demand in the shared services space. While new enterprises are adopting the model at what seems to be an unprecedented pace post-COVID, at the same time, there are a surprising number of experienced shared services professionals out on the street. How were they orchestrated?

Shared Services 147

Shared Services Jobbing Global Business Services Streamline Operations 147

Zinnov

OCTOBER 20, 2023

” – Peter Drucker In the 1980s, Shared Service Centers (SSCs) and third-party Independent Software Vendors (ISVs) significantly changed how American organizations managed essential functions by providing access to global talent. This evolving landscape prompts a re-evaluation of how services can be optimally delivered.

Shared Services 52

Shared Services Global Business Services Service E-Commerce 52

AH Anderson Consulting

JUNE 22, 2016

The concept of corporate Shared Services (SS) has been around a long time, with the private sector credited with starting this concept in the late 1980’s, and the public sector about a decade later. HR, IT, Finance, etc.) HR, IT, Finance, etc.)

Shared Services 52

Shared Services Global Business Services Service Government 52

Accenture Insurance

NOVEMBER 20, 2014

In this blog series, I’ll examine how these challenges are creating an increasing need for insurers to access specialized finance skills and talent on a scalable, near-real-time basis. Enabling Agile Insurance Finance and Risk through Shared Services Part 1: The Pressure is on for Insurance CFOs.

Insurance 40

Insurance Shared Services Finance Reduced Costs 40

Intugo

APRIL 25, 2023

What is a Shared Service Center in Mexico and how can it reduce operating costs? Establishing a shared service center in Mexico through Intugo can also be a solution for mid-sized companies. Shared service centers utilize standardized processes. Among them are: Greater operational control.

Shared Services 40

Shared Services Service Labor Costs Human Resources 40

Zinnov

AUGUST 28, 2023

The concept of Shared Services Companies (SSC) is not new; however, the rise in domain expertise combined with modern technologies have helped them evolve from mere transactional offices into strategic value centers. Setting up a Finance Center of Excellence (COE) might just be the solution to these burgeoning realities.

Global Business Services 52

Global Business Services Finance Service Pharmaceuticals 52

Auxis

OCTOBER 14, 2022

Despite how small Costa Rica is from a population perspective (~5.2M

Shared Services 52

Shared Services Outsourcing Service Finance 52

Auxis

OCTOBER 14, 2022

Despite how small Costa Rica is from a population perspective (~5.2M

Shared Services 52

Shared Services Outsourcing Service Finance 52

Planergy Software

MARCH 24, 2025

You can maximize grants by focusing on financing specific projects, like STEM programs, teacher training, or energy-efficient building upgrades. Shared Services Across Schools MATs can save costsand even generate incomethrough shared services. Accounts Payable (AP) automation is one of the best ways to do this.

Finance 52

Finance Shared Services Collaborations Automation 52

Automation Anywhere

MAY 6, 2022

The back office provides vital support and administration to the business and can help create service differentiation with business functions such as IT, HR, and finance. In many cases, employees must manually key in data from incoming purchase orders and then from one system into another.

Automation 144

Automation Out-Tasking Human Resources Finance 144

Everest Group

MAY 21, 2024

Potential impact on the GBS market: GBS encompass a wide array of activities, including IT services, back-office operations, finance and accounting, HR services, and more. Many multinational corporations leverage India’s skilled workforce and favorable business environment to establish their GBS centers in the country.

Global Business Services 162

Global Business Services Service Regulations Pharmaceuticals 162

NoonDalton

FEBRUARY 13, 2023

BPO service providers have risen up the value chain and into many different functions in the previous ten years, including finance, supply chain, HR, and IT. Many service providers have raised the bar recently. Therein lies a chance for organizations to win. Modern BPOs are professionals at what they do.

Global Business Services 94

Global Business Services Outsourcing Robotics Process Automation BPO 94

Auxis

NOVEMBER 12, 2021

With the pandemic adding new urgency for CFOs to build Modern Finance Departments and accelerate digital transformation, the global finance outsourcing market is projected to grow more than 40% by 2027, surpassing $50 billion, according to ReportLinker.

Accounting 98

Accounting Outsourcing Finance Reduced Costs 98

Everest Group

AUGUST 2, 2024

A track record of success in a function such as finance or a strong functional pedigree prior to a GBS career—think finance or IT—is accretive to the leader’s chances of mobility. What needs to be true for those seeking internal mobility? Functional pedigree: GBS lifers, take note.

Jobbing 162

Jobbing Global Business Services Finance Sales 162

Auxis

SEPTEMBER 15, 2021

Finance outsourcing is exploding in the wake of the pandemic – and Accounts Payable (AP) is often the first function CFOs shift to a trusted BPO partner. But with so many possible paths, many finance leaders struggle to understand how to successfully migrate the AP function.

Accounting 97

Accounting Outsourcing Finance BPO 97

Zinnov

MARCH 22, 2023

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Shared Services 40

Shared Services Finance Service 40

Intugo

NOVEMBER 27, 2024

For instance, Mexico offers a well-educated, bilingual workforce that is highly experienced in the IT, finance, and customer service sectors. Shared Services Centers: These are similar to GDCs but focus on servicing a company’s internal functions across departments like HR, finance, and procurement.

Reduced Overhead 40

Reduced Overhead Nearshoring Efficiency Labor Costs 40

Everest Group

JANUARY 3, 2022

Core operations and corporate services CoE : This CoE focuses on developing expertise for multiple departments within the enterprise, including reporting, finance, marketing, customer onboarding, and core operations. The following five types of CoEs help enterprises to drive stronger business performance.

Robotics Process Automation 130

Robotics Process Automation Global Business Services Automation Finance 130

Automation Anywhere

MAY 26, 2022

Efforts to integrate departments such as finance, HR, supply chain, procurement, and marketing with various technology solutions have seen varying levels of success with ample opportunity for improvement.

Robotics Process Automation 78

Robotics Process Automation Finance Automation Shared Services 78

Magellan Solutions

JUNE 22, 2021

BPO call center vs. shared services call center. There has long been an argument between Shared Services and Business Process Outsourcing (BPO). . The services that BPO and shared services providers use are generally to remove manual, operational, and often repetitive tasks from your everyday work.

Call Center 52

Call Center BPO Shared Services Right-Sizing 52

Magellan Solutions

MAY 3, 2016

The IBPAP delegation consisted of 11 Philippine BPO companies: Magellan Solutions, Acquire BPO, First Maritime Shared Services, Personiv, Pointwest Technologies Corp., Sitel Philippines Corporation, Startek, Spi Global, TaskUs Inc., and Teleperformance Australia Pty Ltd. Contact us today.

BPO 63

BPO Outsourcing Finance Healthcare 63

Zinnov

SEPTEMBER 18, 2024

This strategic move is set to bring key Finance processes like Source-to-Pay, Financial Planning and Analysis, Invoice-to-Cash, and Record-to-Report in-house to India. By doing so, Adidas aims to streamline its Supply Chain Management and Finance functions, complementing its operations in the US market. 1 Retail GCC Destination?

Retail 52

Retail Supply Chain Management E-Commerce Inventory Management 52

IBM Services

APRIL 20, 2023

Let’s consider a few examples: At a materials engineering corporation An American materials engineering corporation, a global leader in the semiconductor industry, has been driving finance transformation through automation in partnership with IBM so the business can grow, even with a fixed finance headcount.

Automation 69

Automation Co-Sourcing Finance Right-Sizing 69

Everest Group

AUGUST 9, 2023

This skilled talent pool has contributed to the growth of various industries, including IT, biotechnology, pharmaceuticals, and finance. The city has witnessed growth in both the quality and quantity of talent, fueled by its reputation as an educational hub that houses globally-recognized institutions such as ISB, IIIT, and BITS Pilani.

Pharmaceuticals 130

Pharmaceuticals Service Robotics Process Automation Government 130

Everest Group

MARCH 23, 2022

This increase is more apparent for IT and engineering skills; however, we’re seeing increases across various roles and skills, including finance, supervisory, managerial, senior executives, business operations, and others. We saw wages increase significantly in 2021, many by 10% and more. We expect an average wage increase of 8.1%

Global Business Services 130

Global Business Services Service Impact Sourcing Sourcing 130

AH Anderson Consulting

JUNE 30, 2016

For those who have not read my previous post, “Moving from Shared Services to Global Business Services,” let me provide a quick summary. Shared Services (SS) is an operating model that has been around for decades. HR, IT, Finance, etc.) It enables function-specific resources (i.e.,

Global Business Services 52

Global Business Services Service Shared Services Government 52

Automation Anywhere

JANUARY 5, 2021

The company completed a new, RPA-enhanced shared services center by 2020 that added 50% capacity in Tricor’s payroll services and 30% improvement to employee productivity. The company saw a reduction in internal finance costs, topline and bottom-line growth, and greater liquidity while saving more than 10,000 hours.

Robotics Process Automation 98

Robotics Process Automation Diagnostic Services Banking Pharmaceuticals 98

AS White Global

OCTOBER 16, 2022

Offshoring involves delegating particular functions of your company operations to an offshore service provider from another country. For example, an Australian-based company builds an offshore digital marketing services team in the Philippines. It’s like having another department in your company but located in a different country.

Offshoring 98

Offshoring Outsourcing Regulations Efficiency 98

Perficient Digital Transformation

APRIL 6, 2022

Most people associate those terms with the latest in artificial intelligence, or robotics…but finance? We will cover varying levels of planning between different business areas of the organization, target setting and allocations of shared services expenses across different areas using PCMCS. Data science? Machine learning?

Supply Chain Management 69

Supply Chain Management Analytics Healthcare Research 69

ScaleHub

JUNE 15, 2022

Its finance industry is centered around Tokyo, the world’s largest city measured by GDP and home to ScaleHub’s operations in Japan. ScaleHub will continue to focus on the globally defined target markets of BPOs and shared service centers for the financial services industry.

BPO 52

BPO Finance Shared Services Regulations 52

Planergy Software

OCTOBER 13, 2023

As stated in the Academies Trust Handbook by the ESFA, the only exception is Private Finance Initiative (PFI) funding. Top Slice GAG Top slicing is a practice where the Trust Central Management retains a portion of each school’s GAG funding for central services. What is GAG pooling? download a free copy of our guide 3.

Finance 52

Finance Government Redistribution Flexibility 52

SourceFit

DECEMBER 18, 2014

ING GSO began by offering lending, payment processing, reconciliation, and static data management services to its clients in eight Asian countries, including the Philippines. In the following months, ING included processing services from Amsterdam and trade finance services processing from Singapore.

Banking 40

Banking Finance Shared Services Accounting 40

SourceFit

OCTOBER 16, 2014

About 75 percent of large international companies will boost their investment in outsourcing and take advantage of offshore delivery models for services like human resources and finance, according to research published by KPMG and HfS.

BPO 40

BPO Offshoring Human Resources Outsourcing 40

AH Anderson Consulting

AUGUST 7, 2016

Welcome to my third article in a series focused on insights, experience and practical advice on an operating model called Global Business Services (GBS). The GBS operating model is the latest step in the evolution of shared services (SS). HR, IT, Finance, etc.) It enables functional resources (i.e.,

Global Business Services 52

Global Business Services Government Service Shared Services 52

Magellan Solutions

NOVEMBER 7, 2023

Outsourcing to a call center not only helps them with software development and customer service but it assists them in becoming flexible in their operations, especially during product launches and updates where they experience a peak in inbound calls. Let us help you streamline your operations and improve work efficiency at a reduced cost.

Call Center 52

Call Center Outsourcing Pharmaceuticals Out-Tasking 52

SIG Speaks

MAY 2, 2022

Bridging the Gap between Procurement & Finance. For procurement teams, the pandemic has heightened the urgency to partner with finance, and in particular, the accounts payable (AP) team. How will Sourcing for Outsourcing and Shared Services Change Going Forward? learn more. . learn more. . learn more. .

Sourcing 40

Sourcing Finance Shared Services Sales 40

Planergy Software

JULY 5, 2023

Tracking where the money was spent is essential for accurately tracking your finances. It’s important to know when items were purchased, or services were rendered so that you can properly manage payments. If they rent a vehicle, will they be required to share it with other employees who may also be on the trip?

Management 52

Management Accounting Finance Out-Tasking 52