Everest Group

MARCH 10, 2023

Marketing Services PEAK Matrix® Assessment Marketing has undergone a transformation due to rapid technological advancements and shifting consumer preferences. Chief Marketing Officers (CMOs) now consider user experience as a critical element in their marketing strategy as exceptional technological advances continue to emerge.

Marketing 130

Marketing Service Automation Flexibility 130

Everest Group

AUGUST 31, 2023

Service providers are expected to play a vital role in meeting the unique needs of customers in the strategic SAP mid-market. Discover the five customer priority areas where service providers can make a difference in this blog. SAP expects the mid-market to be a large contributor to meet its revised growth forecast of 8.3%

Marketing 147

Marketing Service Flexibility Sourcing 147

Groove Technology

NOVEMBER 1, 2024

Let’s analyze in depth the benefits and challenges of outsourcing, and introduce Groove Technology as a professional service provider in this field. Health Insurance Companies : For processing claims and managing patient records, high-quality healthcare software development services are essential.

Healthcare 130

Healthcare Software Outsourcing Regulations 130

Everest Group

MARCH 6, 2025

Over years of tracking outsourcing demand patterns and service provider performance, Everest Group has noted a persistent trend: value from outsourced services often falls short of organizations expectations. Despite long-term engagements, organizations frequently find inadequacies in services delivered by their suppliers.

Outsourcing 130

Outsourcing Accounting Service Sales 130

Everest Group

JULY 1, 2024

Guidewire Services PEAK Matrix® Assessment In 2023, the Property and Casualty (P&C) insurance industry progressed in digital transformation, prioritizing platform modernization to meet evolving business and customer demands. In this landscape, Guidewire was pivotal for insurers seeking to update their core systems.

Insurance 147

Insurance Service Offshoring Analytics 147

Everest Group

OCTOBER 11, 2023

Multi-country Payroll (MCP) Solutions The Multi-country Payroll (MCP) solutions market has expanded steadily over the last few years. In response to this demand, providers have evolved their portfolio by offering flexible pricing models and easy scalability. LEARN MORE ABOUT Top Service Providers

Payroll 260

Payroll Sourcing Marketing Flexibility 260

Everest Group

SEPTEMBER 12, 2023

The Everest Group Engineering Services Top 50 is a valuable resource for enterprise decision-making and provider benchmarking. Discover traits shared by the leaders, the industry outlook and hottest market segments, and other compelling insights from our research in this blog.

Engineering 173

Engineering Service Manufacturing Research 173

Everest Group

MAY 8, 2024

IT service providers are increasingly exploring monetizing their proprietary software tools and accelerators as independent products. Let’s delve into the opportunities and obstacles service providers face in this pursuit. These accelerators are bundled with services within the provider’s scope and delivered to the customer.

Service 173

Service Sales Software Research 173

Groove Technology

DECEMBER 16, 2024

Agile software development outsourcing combines the flexibility of agile methodology with external software development teams, enabling businesses to optimize costs whilst maintaining product quality through short, iterative development cycles. Lower Labor Costs: Outsourcing to regions with lower labor costs (e.g.,

Software 100

Software Outsourcing Collaborations Flexibility 100

Everest Group

JANUARY 2, 2024

Lending IT Services The lending industry is currently undergoing a significant transformation, propelled by the increasing demand for technological integration to enhance operational efficiency, user experience, and cost-effectiveness.

Service 147

Service Finance Banking Flexibility 147

Everest Group

OCTOBER 24, 2024

Benchmarking allows businesses to assess whether their contracts are competitive and aligned with market realities.  Traditionally, contract benchmarking focused largely on costs and pricing , which remains an essential element. Reach out  to discuss this topic in depth. The reason was a provider-biased cost of living (COLA) clause.

Third Party Contracting 130

Third Party Contracting Outsourcing Right-Sizing Cost Control 130

Everest Group

MAY 16, 2024

The Big Four accounting firms have been steadily expanding their service horizons, casting a wider net in the managed services market in pursuit of growth and diversification. This growth goes beyond the mature North American and European markets. Read on for insights into the research.

Service 162

Service Advisory Finance Accounting 162

Everest Group

JUNE 3, 2024

The hiring of Frank Defesche – a former Veeva executive – by Salesforce to lead its life sciences division is one of several initiatives that drives home the point that the battle for market leadership is going to be fierce. However, currently, IQVIA and Salesforce have allied to confront the Customer Engagement Platform (CEP) market.

Collaborations 290

Collaborations Streamline Operations Marketing Analytics 290

Groove Technology

FEBRUARY 4, 2025

At Groove Technology, we offer comprehensive dedicated software development services designed to meet diverse client needsfrom initial consultation to seamless integration. Faster Time-to-Market Dedicated teams focus exclusively on your project, resulting in quicker development cycles and rapid iterations.

Software 130

Software Right-Sizing Collaborations Administrative 130

Premier BPO

AUGUST 2, 2024

Furthermore, the agility offered by the partnership allows companies to quickly respond to market changes, adopt new technologies, and implement digital strategies. Borderless Outsourcing Offers Scalability and Flexibility The requirements for digital transformation are never the same for any project.

Outsourcing 244

Outsourcing Co-Sourcing BPO Global Outsourcing 244

Groove Technology

DECEMBER 16, 2024

Finding a reliable software development partner in the Philippines can be challenging, whether you're a business seeking an outsourcing partner or an IT professional researching the market. With over 200 outsourcing companies and diverse marketing information, evaluating and comparing to find the right partner becomes complex.

Software 100

Software E-Commerce Outsourcing Right-Sizing 100

31 West

SEPTEMBER 5, 2022

Managed services help businesses improve their operational efficiency while reducing functioning costs. The increased tendency of IT services outsourcing has facilitated the expansion of the MSP industry. The global MSP market was evaluated at USD 239.71 The estimation also states that the market will grow at a CAGR of 13.4%

Marketing 130

Marketing Cybersecurity Right-Sizing Managed Services 130

Groove Technology

NOVEMBER 15, 2024

The IT outsourcing market has reached $617.69 Companies leveraging external expertise gain a competitive advantage in rapidly evolving markets, accessing specialized knowledge without the overhead of in-house teams. billion and continues to expand.

Software 100

Software Outsourcing Cybersecurity E-Commerce 100

Everest Group

MARCH 20, 2024

Cybersecurity market shifts to demand solutions offering both top performance and seamless integration. Successful platforms are flexible and reliable.

Cybersecurity 130

Cybersecurity Marketing Flexibility Service 130

Everest Group

AUGUST 26, 2024

Digital Commerce Services PEAK Matrix® Assessment The digital commerce landscape is evolving rapidly due to the surge in online shopping, the growth of new channels, and rapid technological advances. Enterprises’ growing adaption to evolving customer expectations drives the demand for integrated and seamless digital commerce experiences.

Service 130

Service Flexibility Marketing Efficiency 130

Everest Group

MAY 22, 2024

The latest Forces & Foresight research by Everest Group highlights the beginning of a turnaround in the services industry’s growth. How a service provider aligns with the right set of forces will become key to competitive success. While the differential still exists, we are seeing more confidence in service providers.

Service 173

Service Banking Right-Sizing Research 173

Everest Group

SEPTEMBER 13, 2023

Supply Chain Transformation Services for Retail and CPG In recent years, particularly after the pandemic, retail and Consumer Packaged Goods (CPG) enterprises have begun investing in supply chain transformation services. The global disruption emphasized the need for a flexible and resilient supply chain.

Retail 147

Retail Service Manufacturing Information Technology 147

Everest Group

OCTOBER 26, 2022

Top Multi-cloud Application Services Cloud adoption has increased in recent years, with enterprises increasingly investing in modernization initiatives to compete in an evolving digital world. Market Insights™ Cloud and Infrastructure Services Category Strategy: Definition and Characteristics. Our Thinking. Learn More.

Service 130

Service Flexibility Marketing Management 130

Everest Group

OCTOBER 26, 2022

Top Multi-cloud Application Development Services Cloud adoption has increased in recent years, with enterprises increasingly investing in modernization initiatives to compete in an evolving digital world. Market Insights™ Cloud and Infrastructure Services Category Strategy: Definition and Characteristics. Our Thinking.

Service 130

Service Flexibility Marketing Management 130

Everest Group

OCTOBER 11, 2023

Everest Group names Accenture, EY, HCLTech, TCS and Tech Mahindra as Leaders in helping enterprises optimize operations, align demand and supply, enhance customer experiences, and respond swiftly to market changes. Each service provider is comparatively assessed on two dimensions: market success and delivery capabilities.

Retail 162

Retail Service Research Marketing 162

Everest Group

SEPTEMBER 12, 2024

In today’s competitive business landscape, maximizing value in outsourced services is crucial for buyers to achieve savings objectives and maintain a competitive edge. This clause specifies the terms and conditions for benchmarking service fees to ensure they remain competitive with market rates.

Services Contracting 147

Services Contracting Service Outsourcing Flexibility 147

Everest Group

MAY 31, 2023

Contact Center-as-a-Service (CCaaS) PEAK Matrix® Assessment The market for Contact Center-as-a-Service (CCaaS) is experiencing rapid growth, driven by the increasing demand for flexible remote work solutions, the need for businesses to provide exceptional customer service, and the scalability required to accommodate fluctuating demand.

Service 130

Service Flexibility Healthcare Outsourcing 130

Perficient Digital Transformation

OCTOBER 25, 2024

We believe our inclusion in Forrester’s Application Modernization and Multicloud Managed Services Landscape, Q4 2024 reflects our commitment to evolving enterprise applications and managing multicloud environments to enhance customer experiences and drive growth in a complex digital world.

Managed Services 64

Managed Services Management Service Reduced Costs 64

Everest Group

JULY 6, 2023

Sixty companies across India, Philippines, and Poland recognized as Top GBS employers DALLAS, July 6, 2023 — Everest Group today released the results of its second annual rating of top Global Business Services (GBS) employers across India, the Philippines and Poland. Employee expectations are ever-changing.

Global Business Services 147

Global Business Services Service Pharmaceuticals Research 147

Everest Group

AUGUST 7, 2024

Recruitment Process Outsourcing (RPO) Services PEAK Matrix® Assessment – North America, EMEA, and Asia Pacific As Recruitment Process Outsourcing (RPO) gains worldwide adoption, the demand for regional expertise and consistent delivery across geographies is also increasing.

Outsourcing 130

Outsourcing Service Global Business Services Shared Services 130

Everest Group

JANUARY 24, 2025

The global wealth management industry is undergoing a seismic shift, as regional nuances increasingly shape market strategies. North America Focus on digital innovation and high-net-worth individuals (HNWI) North America continues to dominate the global wealth management market, driven by its mature client base and an emphasis on HNWIs.

Advisory 130

Advisory Management Banking Government 130

Perficient Digital Transformation

AUGUST 4, 2024

In today’s rapidly evolving digital landscape, financial services organizations are increasingly relying on cutting-edge technologies to stay competitive and deliver exceptional services to their clients. Streamlined Business Processes Automation is a key benefit of Azure Integration Services.

Service 110

Service Banking Risk Management Risk Management 110

Everest Group

OCTOBER 26, 2022

Top Finance and Accounting Outsourcing Services The global multi-process Finance and Accounting Outsourcing (FAO) market has continued to grow at a steady rate of approximately 10% in 2022. Market Insights™ F&A Operations Transformation – an Illustrative Example for an Insurance Company. Our Thinking.

Finance 130

Finance Accounting Outsourcing Service 130

Offshore India Data Entry

APRIL 12, 2024

Leveraging ecommerce product data entry services can empower your business by enhancing operational efficiency, improving data accuracy, and freeing up your valuable time to focus on strategic growth efforts. The time saved can be substantial, giving your business an edge in a highly competitive market.

Data Entry 115

Data Entry Outsourcing Service Streamline Operations 115

31 West

SEPTEMBER 8, 2022

IT Service Outsourcing is a precious option for you to pick, especially if you feel like your business is sinking. Consider becoming one of them to get back on your feet and stay in the game by letting an IT service outsourcing provider do the leg work for you. All you need to know about IT service outsourcing is here in this article.

Outsourcing 130

Outsourcing Service Cybersecurity Out-Tasking 130

Groove Technology

NOVEMBER 15, 2024

A comparison of these models offers insights into scenarios where each excels and highlights considerations around cost, flexibility, and team management. For those still undecided, a hybrid approach may offer the optimal balance, combining the stability of an in-house team with the flexibility of outsourcing.

Software 100

Software Outsourcing Right-Sizing Flexibility 100

Groove Technology

JUNE 22, 2023

Look no further than IT outstaffing services. That's where IT outstaffing services come into play. In this article, we will explore the world of IT outstaffing services, their benefits, and how they can empower your business with expertise. Flexibility and Scalability : As your business evolves, so do your IT needs.

Right-Sizing 130

Right-Sizing Service Flexibility Collaborations 130