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Myths and Truths About the BPO Industry 

Redial

While cost-effectiveness is a factor, BPO also focuses on efficiency, quality, and service innovation. Only large corporations use BPO While big businesses do leverage BPO, small and medium-sized enterprises (SMEs) also use outsourcing to access specialized services they might not afford in-house.

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NetSuite Customization: Transform Your ERP to Drive Business Success

Amzur

If you want to explore the full extent of this flexibility, you could consider working with experienced NetSuite consultants. This means you can offer better service, innovate faster, and find those crucial areas where you can outpace the competition. Let’s explore some of the key benefits NetSuite customization offers.

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PACE New Features: Microsoft Teams Chatbot, Real-Time Dashboards, and More!

Perficient Digital Transformation

Perficient’s Amazon Connect Experience (PACE) solution amplifies the power of Amazon Connect with several added features and managed services. Our new chatbot also supports Lex bot interactions to enable AI self-service options directly within Microsoft Teams.

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Revolutionizing the Way We Pay: The Top Payment Industry Trends You Need to Know in 2023

Perficient Digital Transformation

Subscriptions jumped in popularity at the onset of the pandemic for various reasons, among them being that people craved their familiarity and predictability and most subscription services don’t require people to leave their homes. Given this new practicality, many financial services institutions are lining up to participate in the program.

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The Power of Trial-and-Error in Digital Product Design

3Pillar Global

When digital designers embrace a flexible trial-and-error approach, they open themselves up to exploring creative and unconventional solutions that can result in game-changing ideas. Without question, trial-and-error iteration is the spine of successful digital product design in financial services today.

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PACE New Features: Sentiment Analysis, Scheduled Reports, and More!

Perficient Digital Transformation

Perficient’s Amazon Connect Experience (PACE) solution amplifies the power of Amazon Connect with several added features and managed services. We’re an Amazon Connect Service Delivery Partner with more than 20 years of experience delivering customer engagement solutions.

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How Job Satisfaction Boosts Employee Engagement?

Perficient Digital Transformation

Example: LinkedIn’s “InDay” is a monthly event where employees are encouraged to step away from their regular work to pursue personal interests, professional development, and community service. Encouraging Autonomy Give teams the autonomy to make decisions about their work, fostering a sense of ownership and responsibility.

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