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The Great Debate: Global Business Services Versus Outsourcing | Blog

Everest Group

Are you entrenched in the ongoing battle between Global Business Services (GBS) and outsourcing? True to its promise, the panelists addressed hard questions and pushed the boundaries on what BPOs mean to Global Business Services. Remember, “AI won’t take your jobs; somebody who knows how to use AI will.”

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12 Steps to Effective Change Management in Global Business Services | Blog

Everest Group

Global Business Services (GBS) organizations are at the forefront of driving transformation and efficiency across enterprises. However, they often fall short in one critical aspect: change management. Learn why GBS leaders must begin implementing change management strategies today, starting with a comprehensive 12-step program.

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Everest Group Publishes Inaugural Ranking of Top Global Business Services Employers | Press Release

Everest Group

DALLAS, August 30, 2022 — Everest Group today released the results of its inaugural ranking of top Global Business Services (GBS) employers across India, The Philippines and Poland. on job satisfaction ratings is increasing across geographies. The influence of work flexibility (e.g.,

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The Top GBS Employers™ in India, The Philippines, and Poland – Discover Why They Are the Top Global Business Services Companies for Talent | Blog

Everest Group

Everest Group’s Top GBS Employers across India, Poland, and the Philippines report illustrates the top global business services companies selected for best work environment and job satisfaction rating by employees. The top global business services companies selected across India, The Philippines, and Poland.

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Forewarned is Forearmed: What GBS Leaders Should Investigate Before Taking the Job | Blog

Everest Group

Earlier this month I had two of those eleventh-hour conversations with leaders who were about to sign onto gigs reviving GBS models. I was familiar with each company’s revolving door of leaders, the quality of the team, GBS’s historic inability to scale, and the downward trajectory of the share performance.

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No Exit | Blog

Everest Group

But the title’s been swirling around in my head as I see global business services (GBS ) ponder the next steps in their careers. With mobility relatively high, jumping from job to job seems to be within our leaders’ gift; however, moving into a non-GBS business or functional role, not so much.

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The Talent Market’s Tight but the Candidate’s Not Right | Blog

Everest Group

Or are some of our most talented and tenured industry colleagues just shooting themselves in the foot when they go into the job market? I suspect it’s a bit of all three… Today, I had another two requests for talent discussions, giving rise to the belief that shared services is in a period of unprecedented career mobility.