Everest Group

AUGUST 9, 2023

With its high-quality talent, state-of-the-art infrastructure for delivering advanced technological services, and strong government support, Hyderabad has ascended as a top global services destination. But does Hyderabad have what it takes to surpass Bangalore as the foremost global services destination in the future?

Pharmaceuticals 130

Pharmaceuticals Service Robotics Process Automation Government 130

Everest Group

SEPTEMBER 14, 2023

How current and potential employees view the organization’s brand is critical to business success. Gain insights from our research on best practices by leading Global Business Services (GBS) organizations who have created a superior employer brand perception in this blog.

Collaborations 162

Collaborations Global Business Services Out-Tasking Flexibility 162

Everest Group

AUGUST 25, 2023

This mature delivery hub for nearshore IT services still has much to offer but will have to overcome key obstacles to regain its appeal among international technology professionals. Ireland has been a popular location for global companies looking to offer IT service delivery to nearshore Europe.

Nearshoring 130

Nearshoring Jobbing Government Global Business Services 130

Everest Group

APRIL 17, 2023

Global Business Services (GBS) organizations have become essential to the enterprise as these shared service centers help to optimize costs and build talent strategies for the future. Read on to learn more about the benefits GBS offers. To achieve these goals, CEOs are turning to GBS organizations for support.

Shared Services 130

Shared Services Streamline Operations Global Business Services Offshoring 130

Everest Group

MAY 31, 2023

Employee and job candidates’ perceptions of an employer’s brand can significantly impact talent acquisition and retention. Brand perception can positively or negatively impact the GBS employees who provide services to the broader company. Why GBS brand perception matters? GBS organizations are only as good as the talent they possess.

Global Business Services 130

Global Business Services Advisory Research Jobbing 130

Everest Group

JANUARY 11, 2024

From any vantage point, COVID was good to the global business services (GBS) model. Show the enterprise how to work globally? The funding for business services innovation is showing signs of drying up. For the first time in its short history, the model was tested, and it passed with flying colors.

Global Business Services 130

Global Business Services Advisory Jobbing Offshoring 130

Everest Group

JUNE 4, 2024

Earlier this month, I was asked by my friend Niklas Oldiges why GBS leaders seem to be moving jobs at a higher than usual rate. And as a sucker for a good provocation, I took the bait, pondering why some of the industry’s best and brightest don’t seem to be able to hold onto a job. Don’t believe me? Churn, churn, churn?

Shared Services 162

Shared Services Jobbing Research Collaborations 162

Everest Group

JULY 25, 2024

Enterprises today must prioritize building and scaling next-generation products, platforms, and services to stay competitive. In today’s rapidly evolving digital landscape, the prioritization of building and scaling next-generation products, platforms, and services has become paramount for enterprises.

Jobbing 130

Jobbing Automation Service Management 130

Everest Group

MARCH 31, 2022

The Russian military action in Ukraine has already significantly impacted thousands of services jobs in this region, but the potential reverberations to nearshore European countries and the larger global services industry could be far more damaging – making it essential to integrate geopolitical risk management in your decision-making now.

Risk Management 130

Risk Management Risk Management Nearshoring Cybersecurity 130

Everest Group

MAY 8, 2023

It means new work, new roles, and often no jobs. If a GBS is not deemed to be legitimate by its most critical stakeholders—the functions and the business—transfers are a non-starter. An obsession with accurate knowledge transfer is especially critical when the loss of jobs is part of the plan Establish realistic timelines.

Jobbing 130

Jobbing Flexibility Research Outsourcing 130

AH Anderson Consulting

JANUARY 17, 2017

The business goals typically center on reduced costs, improved customer experience, revenue/margin growth and regulatory compliance. Processes most suitable for RPA tend to reside in shared services or its more progressive partner Global Business Services, and other back office areas of companies.

Robotics Process Automation 52

Robotics Process Automation Shared Services Global Business Services Out-Tasking 52

Anexa

MAY 16, 2022

The next normal in business sees shared-services morphing into global business services (GBS) – but whatever the level of operations – these organizations share the same concerns. Change is certain, and businesses are working hard to emerge stronger from the pandemic and be ready for whatever curves lie ahead.

E-Commerce 52

E-Commerce BPO Human Resources Research 52

Zinnov

MAY 22, 2024

GCCs also pay over 20% higher compensation on average, compared to Tech Services companies. The Next Chapter in India’s GCC Story: Integrated Global Organizations We believe that by 2030, India Global Capability Centers (GCCs) will cease to exist in their current form. Over 60% of the top STEM graduates join GCCs.

E-Commerce 59

E-Commerce Engineering Manufacturing Sales 59

The Hackett Group

FEBRUARY 29, 2024

More HR work will also be apportioned to fully automated and self-service systems’ functionality, and HR executives expect global business services (GBS)/HR shared services units to handle 3.5% Technology spending, which is expected to rise by 4%, is one way HR organizations are hoping to bridge those gaps.

Advisory 59

Advisory Human Resources Research Efficiency 59

Everest Group

DECEMBER 13, 2022

All the data is based on input from global leaders across enterprises, Global Business Services (GBS), and service providers. CIOs, CDOs, CTOs, CFOs, CPOs Service providers GBS / Shared services center heads Global services leaders Locations heads. Hrishi Agarwalla. Practice Director.

Sourcing 246

Sourcing Global Business Services Shared Services Marketing 246

Everest Group

MAY 2, 2024

Not too long ago, I was chatting with one of my Global Business Services (GBS) leader friends who was talking about filling a critical GBS vacancy with an internal, non-GBS native. Create job descriptions that align within the enterprise. It’s vital to use the same job families, hierarchies, and language.

Global Business Services 147

Global Business Services Jobbing Management Shared Services 147

Everest Group

APRIL 7, 2022

Building Centers of Excellence (CoEs) has become an imperative for global business service (GBS) organizations and is critical to develop distinctive high-value capabilities, enable cross-functional collaboration, and increase value delivered beyond labor arbitrage. Global business services strategy leaders.

Co-Sourcing 130

Co-Sourcing Global Business Services Government Collaborations 130

Everest Group

OCTOBER 20, 2022

Insurance global business services (GBS) organizations are heavily leveraging the GBS model to deliver innovative capabilities and build competencies that help drive enterprise-wide change and automation. Oct 20, 2022 |. 8:30 AM EDT | 6 PM IST. The only price of admission is participation.

Insurance 130

Insurance Global Business Services Collaborations Jobbing 130

Everest Group

NOVEMBER 11, 2021

Summary Retail and CPG Global Business Services (GBS) organizations have traditionally delivered cost-effective and consistent support services. November 11, 2021 |. 8 AM CST | 9 AM EST | 2 PM GMT | 7:30 PM IST. This is an invitation-only Everest Group event, exclusively for members.

Retail 130

Retail Global Business Services Government Jobbing 130

Everest Group

MAY 19, 2022

Summary As you are likely experiencing first-hand, retail and consumer packaged goods (CPG) Global Business Services (GBS) organizations have evolved from internal providers to strategic partners to the enterprise, driving operational and technological advancements. May 19, 2022 |. 8:30 am EDT | 6 pm IST. What’s next?

Retail 130

Retail Government Global Business Services Collaborations 130

Everest Group

MARCH 31, 2022

Summary Global business services (GBS) organizations faced the COVID-19 challenge head-on and emerged as an established asset for the enterprise. Participation is limited to enterprises (no service providers), and Everest Group must approve each attendance request to ensure an appropriate size and mix of participants.

Human Resources 130

Human Resources Global Business Services Collaborations Jobbing 130