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Macroeconomic changes, talent shortages, and evolving trends, including technological advancements, have businesses increasingly relying on outsourcing as a strategy. These tools encompass a wide range of technologies requiring deep expertise in areas where your business is unlikely to have the team to accomplish this.
These companies have been serving GCCs historically across the life cycle including GCC set-up support, primarily on the services side Big-4 consulting firms: Firms like EY, Deloitte, PwC, and KPMG fall into this category.
If a GBS is not deemed to be legitimate by its most critical stakeholders—the functions and the business—transfers are a non-starter. The GBS model must be stable and accepted by key stakeholders.
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