Premier BPO

JUNE 7, 2024

Whether due to rapid growth or desires to leverage new opportunities, resource constraints make your business unable to keep up with technology-enabled production, customer service, or other business aspects. A dedicated Service Desk Coordinator (SDC) and QA Analyst were appointed to monitor performance and meet all targets.

Outsourcing 244

Outsourcing Co-Sourcing BPO Operational Costs 244

Everest Group

SEPTEMBER 30, 2024

From an industry vertical perspective as well, we are seeing growth across most major segments including financial services, telecom, media & technology, retail and consumer goods, etc. Reach out to us to discuss this topic further with our expert analysts.

Supply Chain Management 147

Supply Chain Management Collaborations Advisory Nearshoring 147

Everest Group

MAY 8, 2023

If a GBS is not deemed to be legitimate by its most critical stakeholders—the functions and the business—transfers are a non-starter. Unanticipated flight or disaffection on either side of the transfer has a high potential for derailing Acknowledge and manage change implications on vendors and other third parties.

Jobbing 130

Jobbing Flexibility Research Management 130