Everest Group

DECEMBER 12, 2023

Discover the preferred offshore and nearshore destinations for establishing GBS centers in CPG/Retail organizations.

Nearshoring 52

Nearshoring Offshoring Retail Marketing 52

Everest Group

JULY 26, 2024

Global Business Services (GBS) must evolve and, as the iconic Queen song references, “break free,” from outdated practices. At the top, the central strategy team guides where and how work should be done—onshore, offshore, nearshore, in-house, or outsourced—to balance cost, efficiency, and quality.

Management 59

Management Right-Sizing Global Business Services Government 59

Everest Group

AUGUST 25, 2023

This mature delivery hub for nearshore IT services still has much to offer but will have to overcome key obstacles to regain its appeal among international technology professionals. Ireland has been a popular location for global companies looking to offer IT service delivery to nearshore Europe.

Nearshoring 52

Nearshoring Jobbing Government Global Business Services 52

Everest Group

OCTOBER 12, 2023

Learn how impactful 2023 has been for the GBS market and what were the specific numbers in offshore/nearshore locations.

Marketing 52

Marketing Nearshoring Offshoring Shared Services 52

Everest Group

MARCH 14, 2022

Case #1: Assisted a top 10 service provider in identification of Global Business Service / captive targets for acquisition/carve-outs. The focus service delivery groups were digital (software engineering, analytics etc.) and operations (European language requirements).

Research 40

Research Nearshoring BPO Global Business Services 40

Everest Group

JANUARY 26, 2022

Enterprises in North America and Europe are facing a stark reality: their onshore and nearshore labor pool has 2.4 The same is true for Nearshore Europe (e.g., in Global Business Services, 6.7% million fewer employees than they’ve had access to before,” said Michel Janssen, chief research officer for Everest Group.

Research 52

Research Nearshoring Engineering Sourcing 52

Everest Group

MARCH 31, 2022

The Russian military action in Ukraine has already significantly impacted thousands of services jobs in this region, but the potential reverberations to nearshore European countries and the larger global services industry could be far more damaging – making it essential to integrate geopolitical risk management in your decision-making now.

Risk Management 52

Risk Management Risk Management Nearshoring Cybersecurity 52