Everest Group

APRIL 17, 2023

Global Business Services (GBS) organizations have become essential to the enterprise as these shared service centers help to optimize costs and build talent strategies for the future. In fact, cost pressure was ranked as the number one business challenge in our annual key issues survey for 2023.

Shared Services 130

Shared Services Streamline Operations Global Business Services Offshoring 130

The Hackett Group

JULY 13, 2021

The project required a shift from on-premise systems to a 100% cloud platform while reducing operational cost and, at the same time, enabling greater capabilities and scalability. This automation reduced costs and processing times dramatically. Cognitive bots verify new employees’ background documents in 1.5

Robotics Process Automation 78

Robotics Process Automation Finance Pharmaceuticals Analytics 78

The Hackett Group

OCTOBER 22, 2024

As a result, management expresses 24% greater confidence in their work, and they are 44% more likely to be considered a valued business partner. Remarkably, finance is the only back-office business function that reduced costs as a percentage of revenue from 2023 to 2024 while investing more in technology.

Finance 59

Finance Advisory Marketing Reduced Costs 59