Everest Group

AUGUST 7, 2024

Recruitment Process Outsourcing (RPO) Services PEAK Matrix® Assessment – North America, EMEA, and Asia Pacific As Recruitment Process Outsourcing (RPO) gains worldwide adoption, the demand for regional expertise and consistent delivery across geographies is also increasing.

Outsourcing 130

Outsourcing Service Global Business Services Shared Services 130

Everest Group

JANUARY 27, 2022

Everest Group projects that the finance and accounting outsourcing (FAO) market will grow significantly (up to 10% year-on-year) in 2022, because enterprises are demonstrating an openness toward expanding their scope of services with third-party service providers.

Finance 130

Finance Accounting Outsourcing Retail 130

Everest Group

JULY 26, 2024

Global Business Services (GBS) must evolve and, as the iconic Queen song references, “break free,” from outdated practices. This blog explores how GBS organizations should move beyond their comfort zones when it comes to managing hybrid models, finding a balance for in-house and outsourced resources.

Management 147

Management Right-Sizing Global Business Services Government 147

Everest Group

DECEMBER 12, 2023

Learn the alterations in resourcing strategy outlined for the upcoming three years as per Everest Group's most recent outsourcing-insourcing report.

Outsourcing 130

Outsourcing Marketing Shared Services Global Business Services 130

Everest Group

JANUARY 5, 2023

Global leaders share their chief concerns and strategy adjustments for outsourcing in 2023 in Everest Group’s annual Key Issues survey. . Everest Group’s 2023 Key Issues Study comprises the input of 200 global leaders across enterprises, Global Business Services (GBS) centers and service providers.

Outsourcing 130

Outsourcing Management Nearshoring Research 130

Everest Group

MAY 16, 2022

Setups of Global Business Services centers increase in India and China, providing evidence of post-COVID economic recovery. In its latest quarterly report on the global outsourcing industry, Everest Group revealed outsourcing demand held steady from Q3 to Q4 2021, with 404 transactions reported in each quarter.

Offshoring 100

Offshoring Sourcing Outsourcing Global Business Services 100

AH Anderson Consulting

JUNE 30, 2016

For those who have not read my previous post, “Moving from Shared Services to Global Business Services,” let me provide a quick summary. Shared Services (SS) is an operating model that has been around for decades. It enables function-specific resources (i.e., HR, IT, Finance, etc.) HR, IT, Finance, etc.)

Global Business Services 52

Global Business Services Service Shared Services Government 52

Zinnov

OCTOBER 20, 2023

The dynamic global market and growth strategies targeting emerging markets have introduced new considerations for organizations. This evolving landscape prompts a re-evaluation of how services can be optimally delivered. This is where the choice between Shared Services and Global Business Services (GBS) becomes critical.

Shared Services 52

Shared Services Global Business Services Service E-Commerce 52

Everest Group

MARCH 10, 2022

As businesses move into recovery mode, what do they need to know and what can be done now as the conflict persists? Global Editor-in-Chief. Shared Services & Outsourcing Network (SSON). Global Information & Digital Technology Manager. Recovery plans to address the various scenarios of the conflict.

Co-Sourcing 130

Co-Sourcing Management Service Shared Services 130

AH Anderson Consulting

AUGUST 7, 2016

Welcome to my third article in a series focused on insights, experience and practical advice on an operating model called Global Business Services (GBS). The GBS operating model is the latest step in the evolution of shared services (SS). to be leveraged across an entire organization, resulting in lower service costs.

Global Business Services 52

Global Business Services Government Service Shared Services 52

Everest Group

JULY 20, 2022

Global business services (GBS) is a game. Global Online Editor. Shared Services & Outsourcing Network. linkedin live. Snakes & Ladders: Are You Ready for the GBS Game? July 20, 2022 |. 9 am CDT | 10 pm EDT | 3 pm GMT | 8:30 pm IST. There are opportunities. And there are setbacks. Jimit Arora.

Global Business Services 130

Global Business Services Shared Services Outsourcing Sourcing 130

Everest Group

APRIL 17, 2023

Global Business Services (GBS) organizations have become essential to the enterprise as these shared service centers help to optimize costs and build talent strategies for the future. Read on to learn more about the benefits GBS offers.

Shared Services 130

Shared Services Streamline Operations Global Business Services Offshoring 130

Premier BPO

MARCH 29, 2023

Shared Services and Outsourcing Week (SSOW) is the industry’s leading collaborative event that brings together professionals, leaders, and experts from various industries and backgrounds to share their best practices every year. The week featured prize-winning speakers and Global Business Services giants.

Shared Services 100

Shared Services Service Co-Sourcing BPO 100

Everest Group

MARCH 12, 2024

Attendees will gather valuable insights to shape a forward-looking strategy for their global services delivery and learn successful approaches adopted by enterprises and service providers, including service delivery locations, sourcing strategy (in-house/GBS vs. outsourced), deal trends, talent strategy, and cost optimization strategy.

Service 147

Service Sourcing Outsourcing Marketing 147

Everest Group

JANUARY 11, 2024

From any vantage point, COVID was good to the global business services (GBS) model. Show the enterprise how to work globally? Outsourcing relationships will continue to morph: The days of shipping 3000 jobs to your favorite BPO provider will continue to sunset in favor of more strategic, even temporal relationships.

Global Business Services 130

Global Business Services Advisory Jobbing Offshoring 130

Everest Group

JANUARY 5, 2023

Change management is essential for any Global Business Services (GBS) organization, yet it is also one of the more challenging feats to grasp and implement. Invest in roles and careers: GBS organizations must consider whether involving contractors or those in outsourcing roles will ultimately help or hurt the process.

Management 130

Management Right-Sizing Research Global Business Services 130

ScaleHub

MAY 18, 2022

ScaleHub is excited to present the power of crowdsourcing at the Outsourcing & Shared Services Germany Forum on 8 June in Berlin. ScaleHub’s presentation will be featured in Block 2 of the day, which is dedicated to Outsourcing and Global Business Services Delivery. Hope to see you there!

Shared Services 52

Shared Services Outsourcing Co-Sourcing Service 52

Everest Group

OCTOBER 20, 2023

As a result of these concerns, global leaders adopted a more cautious stance going into this year, according to Everest Group’s annual Key Issues survey of over 200 global leaders across industry enterprises, Global Business Services (GBS) centers , and providers.

Service 147

Service Offshoring Global Business Services Information Technology 147

Everest Group

MAY 9, 2023

How relevant is cost optimization as a value lever in the current recessionary environment? What are the pragmatic steps enterprises can take to maximize value realization? Who should attend?

BPO 130

BPO Banking Outsourcing Sourcing 130

Chazey Partners

APRIL 14, 2019

APRIL 14, 2019 Chazey Partners, a global management consulting firm specializing in Shared Services, Business Transformation and Robotic Process Automation (RPA), and the … Chazey Partners and Shared Services & Outsourcing Network Publish State of Global Shared Services Report Read More ».

Shared Services 52

Shared Services Robotics Process Automation Outsourcing Global Management Consulting 52

Chazey Partners

JANUARY 26, 2021

The report highlights the five most critical areas based on SSON’s global survey in late 2020. It was written with the support and input of SSON’s Global Advisory Board – 20+ of the world’s leading SSO and GBS operators. Global Business Services – Transformation Driver & Digital Enabler.

Shared Services 52

Shared Services Service Robotics Process Automation Global Management Consulting 52

Everest Group

SEPTEMBER 25, 2024

And, if one of the members comes from a services company or an enterprise that has either aggressively gone GBS or outsourced, the new GBS leader should know what’s being whispered in the ears of the CEO. Is outsourcing deemed counter-culture? Can regions or business units opt out? Where did key leadership come from?

Jobbing 130

Jobbing Outsourcing Management Global Business Services 130

Everest Group

MAY 8, 2023

And the perennial, the client-giveth-to-the-outsourcer, the client-taketh-away syndrome seems to be in full flow as the BPOs face the same talent and delivery challenges as captive operations do. But that’s another, more complicated challenge for later on—let’s focus on in-house center-to-center transfers.

Jobbing 130

Jobbing Flexibility Research Management 130

Anexa

MAY 16, 2022

The next normal in business sees shared-services morphing into global business services (GBS) – but whatever the level of operations – these organizations share the same concerns. Change is certain, and businesses are working hard to emerge stronger from the pandemic and be ready for whatever curves lie ahead.

E-Commerce 52

E-Commerce Human Resources BPO Research 52

Capgemini

APRIL 11, 2023

As the geopolitical upheavals and the pressures of inflation continue to impact business operations across industries, it’s critical for organizations to reimagine their shared services operating model and the technology supporting them.

Service 52

Service Shared Services Reduced Costs Global Business Services 52

Everest Group

FEBRUARY 23, 2024

Explore how Generative AI is expected to significantly impact GBS organizations' workflows, with examples showcasing its material influence.

Marketing 130

Marketing Global Business Services Shared Services Sourcing 130

Everest Group

FEBRUARY 23, 2024

Discover the reasons for the optimistic yet cautious outlook of GBS organizations for 2024, foreseeing positive business growth.

Marketing 130

Marketing Global Business Services Shared Services Sourcing 130

Everest Group

FEBRUARY 23, 2024

Learn how GBS organizations anticipate a 2024 headcount increase, aligning with enterprise expectations and consider the geographical factors involved.

Marketing 130

Marketing Global Business Services Shared Services Sourcing 130

Everest Group

DECEMBER 12, 2023

Learn current challenges and future priorities in the Consumer Packaged Goods GBS landscape through Everest Group's latest report.

Retail 130

Retail Marketing Shared Services Global Business Services 130

Everest Group

DECEMBER 12, 2023

Discover the preferred offshore and nearshore destinations for establishing GBS centers in CPG/Retail organizations.

Nearshoring 130

Nearshoring Offshoring Retail Marketing 130

Everest Group

MARCH 28, 2023

Live Webinar Global Services: Lessons from 2022 and Key Trends Shaping 2023 March 28, 2023 | 9 a.m. IST  The global services industry found its stride coming out of the pandemic, quickly adapting to clients’ evolving needs and clocking double-digit growth rates in 2021 and 2022. CDT | 10 a.m. EDT | 3 p.m.

Service 130

Service Retail Sourcing Marketing 130

IBM Services

AUGUST 16, 2021

Takeda, a global biopharmaceutical company committed to bringing better health and a brighter future ­to people worldwide, strongly believes that it can provide the highest access to medicine for their patients through an employee population reflective of its diverse patient population and the communities it supports. In 2018, Takeda’s U.S.

Collaborations 52

Collaborations Global Business Services Outsourcing Service 52

NoonDalton

DECEMBER 4, 2023

In today’s fast-evolving business landscape, the integration of Environmental, Social, and Governance (ESG) principles into corporate strategies is not just a trend but a fundamental shift in how businesses operate and thrive. Moreover, Impact Sourcing reflects a shift in the global outsourcing paradigm.

Impact Sourcing 52

Impact Sourcing Sourcing Government Advisory 52

Everest Group

JANUARY 15, 2024

You can see all the critical info, such as study title, status, RFI launch date, publication date, and links to previous reports. Check it out!

Research 130

Research Sales Cybersecurity Retail 130

Everest Group

JANUARY 15, 2024

You can see all the critical info, such as study title, status, RFI launch date, publication date, and links to previous reports. Check it out!

Research 130

Research Sales Cybersecurity Retail 130

Everest Group

DECEMBER 3, 2024

Live Webinar Outsourcing Services Cost and Pricing: The Trends to Know to Focus on the Win December 3, 2024 | 7:30 a.m. IST As the global services landscape continues to evolve, 2024 has brought unique challenges. PST | 9.30 CST | 10.30 EST | 3:30 p.m. GMT | 9 p.m. Who should attend?

Outsourcing 130

Outsourcing BPO Service Services Contracting 130

Everest Group

JANUARY 29, 2025

Service providers will have to focus on comprehensive offerings that encompass threat intelligence, incident response planning, and post-breach recovery. Global Capability Centers (GCCs) will spur demand for specialized cybersecurity – The rising emphasis on cost optimization and control is driving enterprises to set up or expand GCCs.

Cybersecurity 130

Cybersecurity Service Regulations Out-Tasking 130