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” – Peter Drucker In the 1980s, SharedService Centers (SSCs) and third-party Independent Software Vendors (ISVs) significantly changed how American organizations managed essential functions by providing access to global talent. This evolving landscape prompts a re-evaluation of how services can be optimally delivered.
“ And another one gone, and another one gone;” the lyrics of Queen’s song have never seemed so apt when it comes to the current state of play in globalbusinessservices. Can’t build a compelling case for consolidation The enterprise ‘gets’ functional sharedservices, no problem.
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