Everest Group

OCTOBER 19, 2023

There is an unprecedented transformation occurring in Global Business Services (GBS) / Global Capability Center (GCC) leadership across the industry. LinkedIn Live The Road to GBS/GCC Leadership: Perspectives from Executive Search View the event on LinkedIn, which was delivered live on Thursday, October 19, 2023.

Global Business Services 147

Global Business Services Sourcing Management Service 147

Premier BPO

JUNE 7, 2024

Macroeconomic changes, talent shortages, and evolving trends, including technological advancements, have businesses increasingly relying on outsourcing as a strategy. These tools encompass a wide range of technologies requiring deep expertise in areas where your business is unlikely to have the team to accomplish this. References 1.

Outsourcing 244

Outsourcing Co-Sourcing BPO Operational Costs 244

Everest Group

JULY 20, 2022

Global business services (GBS) is a game. What is ophidiophobia, and which of the presenters have it? Global Online Editor. Shared Services & Outsourcing Network. linkedin live. Snakes & Ladders: Are You Ready for the GBS Game? July 20, 2022 |. 9 am CDT | 10 pm EDT | 3 pm GMT | 8:30 pm IST.

Global Business Services 130

Global Business Services Shared Services Outsourcing Sourcing 130

Everest Group

SEPTEMBER 21, 2023

Join us as our experts explore key developments in the global sourcing market in 2023, including how enterprises can grow and evolve their GIC networks by collaborating more effectively with service providers and the various enterprise requirements that providers can fulfill in the GIC space. Who should attend?

Shared Services 147

Shared Services Sourcing Sales Collaborations 147

AH Anderson Consulting

JUNE 30, 2016

For those who have not read my previous post, “Moving from Shared Services to Global Business Services,” let me provide a quick summary. Shared Services (SS) is an operating model that has been around for decades. It enables function-specific resources (i.e., HR, IT, Finance, etc.)

Global Business Services 52

Global Business Services Service Shared Services Government 52

Everest Group

MAY 30, 2024

The agenda is designed to help C-suite leaders and teams in global business services, sourcing and vendor management, and shared services operate at peak productivity and efficiency. About Everest Group Everest Group is a leading research firm helping business leaders make confident decisions.

Advisory 130

Advisory Shared Services Research Sourcing 130

Everest Group

JUNE 13, 2023

Join our experts as they present the top GBS organizations’ performances in local talent markets based on attrition rates, joiner-exit ratio, and overall employee satisfaction ratings.

Human Resources 130

Human Resources Global Business Services Marketing Service 130

Everest Group

MAY 31, 2023

Building on its inaugural research in this area, Everest Group will soon release its 2023 report examining how operations and technology employees in Global Business Services (GBS) organizations in India, The Philippines, and Poland view their employer’s brands.

Global Business Services 130

Global Business Services Advisory Research Jobbing 130

Everest Group

OCTOBER 20, 2023

As a result of these concerns, global leaders adopted a more cautious stance going into this year, according to Everest Group’s annual Key Issues survey of over 200 global leaders across industry enterprises, Global Business Services (GBS) centers , and providers.

Service 147

Service Offshoring Global Business Services Information Technology 147

Everest Group

MAY 3, 2024

Rohitashwa will join an exciting line up of speakers to present his insights on AI and generative AI in GBS. Conference ABSL DACH's 10th Member Meeting: AI & Gen AI in GBS June 24-25, 2024 Catch Everest Group Partner, Rohitashwa Aggarwal, at ABSL DACH’s 10th Member Meeting in Hamburg, Germany.

Global Business Services 130

Global Business Services Shared Services Service 130

Everest Group

MARCH 12, 2024

Macroeconomic and geopolitical landscapes, coupled with cost and margin pressures, pose potential speed bumps to the growth of global services in 2024.

Service 147

Service Sourcing Outsourcing Marketing 147

Everest Group

JANUARY 11, 2024

From any vantage point, COVID was good to the global business services (GBS) model. Show the enterprise how to work globally? GBS COVID momentum will no longer persuade the business owner who does not “get” GBS. For the first time in its short history, the model was tested, and it passed with flying colors.

Global Business Services 130

Global Business Services Advisory Jobbing Offshoring 130

Everest Group

JULY 6, 2023

The webinar presents a unique opportunity to develop a top employer brand perspective amidst economic slowdown and ongoing layoffs. What questions will the webinar answer for the participants?

Human Resources 130

Human Resources Global Business Services Shared Services Service 130

Everest Group

AUGUST 25, 2023

Build a stronger business case for new opportunities – scale operations across the enterprise Successful GCCs have articulated the value they bring to the business by presenting their ability to take up new scope and engagement models through in-depth analysis of in-house capabilities and effective pitching.

Collaborations 130

Collaborations Out-Tasking Offshoring Management 130

Everest Group

AUGUST 9, 2023

The two cities present a stark juxtaposition in terms of their future growth trajectories. This positive outlook for Hyderabad has become a common sight across multiple Global Capability Centers (GCC).

Pharmaceuticals 130

Pharmaceuticals Service Robotics Process Automation Government 130

Zinnov

SEPTEMBER 17, 2024

Our research into Global Business Services (GBS) organizations reveals a clear Evolution Trajectory, illustrating how the focus has shifted from narrow efficiency metrics to a broader emphasis on innovation and value generation. In this evolving landscape, productivity has transcended its traditional boundaries.

Global Business Services 52

Global Business Services Government Research Collaborations 52

The Hackett Group

JULY 13, 2021

The core system in Bosch’s Global Business Services unit includes seamless integration of advanced automation, including machine learning, chatbot, AI, RPA, and more. Citibank – Winner, Account-to-Report – Finance and Risk Shared Services Digital Transformation Journey.

Robotics Process Automation 78

Robotics Process Automation Finance Pharmaceuticals Analytics 78

The Hackett Group

FEBRUARY 29, 2024

More HR work will also be apportioned to fully automated and self-service systems’ functionality, and HR executives expect global business services (GBS)/HR shared services units to handle 3.5% Technology spending, which is expected to rise by 4%, is one way HR organizations are hoping to bridge those gaps.

Advisory 59

Advisory Human Resources Research Efficiency 59

Everest Group

APRIL 5, 2024

“ And another one gone, and another one gone;” the lyrics of Queen’s song have never seemed so apt when it comes to the current state of play in global business services. Some of these present as just plain bad luck for GBS models and outside the control of the team; others are missteps by GBS leadership.

Global Business Services 130

Global Business Services Shared Services Service Payroll 130