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GlobalBusinessServices (GBS) organizations have become essential to the enterprise as these shared service centers help to optimize costs and build talent strategies for the future. Read on to learn more about the benefits GBS offers. To achieve these goals, CEOs are turning to GBS organizations for support.
This year’s event was held from March 23 rd to 26 th under the theme of “Leading Shared Services into the Future”. The week featured prize-winning speakers and GlobalBusinessServices giants. Premier BPO was a sponsor at the event and showcased at booth #108.
As we start a new year, we typically assess how the previous year went and look forward to what is ahead, often with aggressive goals both personally and in business. The business goals typically center on reducedcosts, improved customer experience, revenue/margin growth and regulatory compliance.
Finance leaders understand that they must invest in technology to reducecosts and create new capabilities through aggressive adoption of cloud, robotic process automation, analytics, and other tools,” said The Hackett Group Senior Research Director Shawn Fitzgerald. About The Hackett Group The Hackett Group, Inc.
Overall, finance leaders continue to focus on digital transformation, using technology investments to reducecosts and create new capabilities. The good news is that the path to reducingcosts is clear. Finance organizations would be wise to explore generative AI as part of this, as it holds huge promise.
Indeed, a recent report by the Shared Services & Outsourcing Network (SSON) states that most shared service organization (SSO) leaders have taken steps to pre-empt further fallout by evolving a robust globalbusinessservices (GBS) model.
Global Capability Centers also ensure accelerated innovation and business continuity, while reducingcosts and risks. Consolidation works well for the GlobalBusinessServices (GBS) model within GCCS. It helps companies institutionalize key business functions for a multi-hub organizational structure.
And talent is at the core of companies turbocharging the growth of their Global Capability Centers (GCCs). This situation requires companies to reducecosts while continuing to invest in digital technologies, especially with the advent of new technologies such as Generative AI.
The core system in Bosch’s GlobalBusinessServices unit includes seamless integration of advanced automation, including machine learning, chatbot, AI, RPA, and more. This automation reducedcosts and processing times dramatically. Cognitive bots verify new employees’ background documents in 1.5
As a result, management expresses 24% greater confidence in their work, and they are 44% more likely to be considered a valued business partner. Remarkably, finance is the only back-office business function that reducedcosts as a percentage of revenue from 2023 to 2024 while investing more in technology.
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