Global Business Services Sales Service 
Everest Group
SEPTEMBER 24, 2024
Live Webinar GLOBAL SERVICES MARKET UPDATE: LEVERAGING PROVIDERS FOR GIC SUCCESS September 24, 2024 | 9 a.m. CDT | 10 a.m. EDT | 3 p.m. BST | 7:30 p.m. What capabilities / best practices should providers establish to pragmatically support GICs? Who should attend?
Premier BPO
JUNE 7, 2024
Whether due to rapid growth or desires to leverage new opportunities, resource constraints make your business unable to keep up with technology-enabled production, customer service, or other business aspects. A dedicated Service Desk Coordinator (SDC) and QA Analyst were appointed to monitor performance and meet all targets.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Everest Group
MARCH 8, 2022
We’ll shed light on how impact sourcing is helping enterprises and service providers mitigate challenges such as high attrition and talent costs and shortages, while supporting the welfare of communities. Case study experiences and feedback from buyers leveraging services from impact sourcing specialists Who should attend? Parul Jain.
Everest Group
AUGUST 2, 2024
But the title’s been swirling around in my head as I see global business services (GBS ) ponder the next steps in their careers. Few enterprises take bets when it comes to appointing what they deem as a neophyte to run their core business. Without career experience in pretty much the same job, it’s an uphill battle.
Everest Group
SEPTEMBER 21, 2023
Join us as our experts explore key developments in the global sourcing market in 2023, including how enterprises can grow and evolve their GIC networks by collaborating more effectively with service providers and the various enterprise requirements that providers can fulfill in the GIC space. Who should attend?
Everest Group
MARCH 14, 2022
Case #1: Assisted a top 10 service provider in identification of Global Business Service / captive targets for acquisition/carve-outs. Everest Group’s research armed the client’s sales team with detailed fact packs and right conversation tracks by identifying the exact nature of opportunity and framing customized pitch.
Everest Group
SEPTEMBER 30, 2024
From an industry vertical perspective as well, we are seeing growth across most major segments including financial services, telecom, media & technology, retail and consumer goods, etc. Multiple providers have created dedicated business units focused solely on the GCC market, employing specialized sales teams aligned with GCC accounts.
Expert insights. Personalized for you.
130 
Let's personalize your content