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” – Peter Drucker In the 1980s, SharedService Centers (SSCs) and third-party Independent Software Vendors (ISVs) significantly changed how American organizations managed essential functions by providing access to global talent. This evolving landscape prompts a re-evaluation of how services can be optimally delivered.
I’ve never seen such a mismatch of supply and demand in the sharedservices space. While new enterprises are adopting the model at what seems to be an unprecedented pace post-COVID, at the same time, there are a surprising number of experienced sharedservices professionals out on the street. What levers created success?
GlobalBusinessServices (GBS) organizations have become essential to the enterprise as these sharedservice centers help to optimize costs and build talent strategies for the future. Read on to learn more about the benefits GBS offers. To achieve these goals, CEOs are turning to GBS organizations for support.
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