Premier BPO

MARCH 15, 2023

Event Overview: SSOW is the largest global outsourcing platform that brings together outsourcing industry professionals, executives, speakers, and business owners under one roof.

Outsourcing 52

Outsourcing Co-Sourcing BPO Global Outsourcing 52

Magellan Solutions

MAY 3, 2022

Companies that outsource call centers have one thing in common: they know the significance of building and maintaining good customer relationships. In Microsoft’s State of Global Customer Service Report , 95% of respondents named customer service as an important factor in choosing and being loyal to a brand. Telefónica.

Call Center 81

Call Center Outsourcing Offshoring Banking 81

SEBPO

APRIL 27, 2023

Whether it’s due to market conditions, unexpected expenses, or a dip in sales, falling short of your revenue goals can be a low blow; not just to your bottom line, but also to overall morale. Telling sales to simply make more phone calls, get more meetings on the calendar, or send more emails isn’t the answer either.

Out-Tasking 98

Out-Tasking Outsourcing Sales Global Outsourcing 98

Magellan Solutions

MAY 6, 2020

Companies that outsource call center ops have one thing in common: they know the significance of building and maintaining good customer relationships. In Microsoft’s State of Global Customer Service Report , 95% of respondents named customer service as an important factor in choosing and being loyal to a brand.

Call Center 52

Call Center Outsourcing Offshoring Banking 52

CGS Inc

OCTOBER 14, 2021

Recognized for Business Process Outsourcing Solutions in a disruptive period for customer service. From traditional customer service to growing trend of self-service or through supporting customers in their environment, CGS offers a hybrid approach.

Business Process Outsourcing 98

Business Process Outsourcing Call Center BPO Outsourcing 98