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Global Trends in Government Innovation 2024 (Released 12/16/24)

The Global Small Business Blog

iStock/metamorworks The report, Global Trends in Government Innovation 2024 , analyzes nearly 800 case studies from 83 countries and identifies five critical trends in government innovation that are reshaping public services. The report will be released December 16, 2024. Check back here. Abstract available now here.

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Let’s Discover The State Of Customer Obsession In Government

Forrester Digital Transformation

Government organizations that want to improve the services, benefits, products, and experiences that they provide to customers must focus relentlessly on customers’ needs. Most government organizations want to be more customer obsessed.

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Unlocking Opportunities for Small Businesses in Cambodia

The Global Small Business Blog

Over the past decade, the Cambodian government has made significant strides to enhance the export potential of its small enterprises. Learn what those strides are here and a lot of it is digital support.

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Dubai Government's $136 Million SME Push to Help Small Businesses Globalize

The Global Small Business Blog

©iStock/IR_Stone The Dubai government’s $136 million SME push to help small business to globalize will trigger an immediate influx of entrepreneurs and top talents from around the world to either expand or set up new businesses in the emirate, before taking them global, because of the inclusivity of the initiative, experts and industry players said. (..)

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How to Overcome the Pain Points of Your CRM

However, as a company, sales stack, and database grow, it becomes difficult to uphold structure and governance to keep a CRM up-to-date. When used effectively, a CRM can be the lifeblood of your sales team – keeping everyone organized, efficient, and at peak productivity. The result? Less organization, more confusion, and fewer deals closed.

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Building the Right Business Model and Capabilities with Effective Database Management

Premier BPO

Third, prioritizing data quality and governance is vital, emphasizing practices that ensure accuracy, consistency, and compliance to support reliable insights. First, establishing clear business objectives is crucial; defining measurable and strategic goals ensures that data initiatives directly support business outcomes.

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Meet The New Analyst Focusing On Master Data Management, Data Governance and Data Quality: Jayesh Chaurasia

Forrester Digital Transformation

Even though I was born in a small town in the northern part of India, I have spent most of my life in the glorious city of Mumbai where I earned my degree in mechanical engineering. Dancing on the high beats of Bollywood music rejuvenates me! I moved to the United States […].