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Human-centered design and data-driven insights elevate precision in government IT modernization

IBM Services

Government agencies are under pressure to close the gap between the needs and expectations of their residents and the level of services that government IT systems can realistically support. Government executives face several uncertainties as they embark on their journeys of modernization.

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Five Reasons Why You Should Audit RPA

Automation Anywhere

You’ve finally moved your Robotic Process Automation (RPA) software robots (“bots”) out of their proof-of-concept (POC) trials and into production. Although many people at this point wipe the sweat off their brows and think their jobs are over, they’re mistaken. Today, almost anyone can be trained to automate basic manual tasks.

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The Technical Power of Unity Catalog – Beyond Governance

Perficient Digital Transformation

If you use Databricks , you probably know that Databricks Unity Catalog is the industry’s only unified and open governance solution for data and AI, built into the Databricks Data Intelligence Platform. IT costs are also reduced since re-clustering had previously been a manual maintenance task.

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Teamwork, Mentorship, and Robots: A Summer at Capgemini Government Solutions

Capgemini

Ashwinder and John’s team was tasked with applying Robotic Process Automation (RPA) to company business processes. The project demonstrated that bot technology can automate tedious tasks and free up employees to focus on more important operational and strategic-level work. Check out our jobs board for the latest opportunities.

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Putting citizens at the center of government services with AI

IBM Services

As governments around the globe continue experimenting with the use of AI, and looking into ways to tap into foundational models offered by generative AI, one important question stands out: How will citizens benefit from the technology? Consider a scenario in which a person needs to find affordable housing closer to a new job.

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Shared Service Center: Why the Philippines Is the Best Option?

Magellan Solutions

Call centers crowd the metropolitan, creating jobs for millions of Filipinos. They perform multiple functions, including human resources , information technology (IT), purchasing, legal, compliance, customer service , and other operational tasks. They train hard to learn how to carry out the tasks companies entrusted to them.

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From Roman Tax Collectors to Global Business Partners: A History of Outsourcing

Premier BPO

Outsourcing, the practice of contracting out business processes to external providers, has a long history that spans centuries. Professional Services on Demand Economic and industrial development caused the rise of legal and accounting outsourcing jobs, mainly in Great Britain.